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All my programs don't work after I run Combofix

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#1 alexlai


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Posted 12 June 2013 - 09:14 AM

I got this "bad Image" error all the time and my internet connection kept going on and off, after I search the net and found people suggested to run Combofix, I was so desperate before even read the details and run the program, now all my programs cannot start.  My IE still works, that the onloy good thing. 


Here are my problems:

1)  I un- installed some programs and re-installed them again, but all of them cannot access the internet for some reason. 

2) My most important thing is that my Outlook cannot open, it kept giving me this error saying "Cannot start Microsoft Outlook.  Cannot open the Outlook Window.  The set of folders cannot be opened.  The information store could not be opned"

3) When I tried to download some programs, e.g. Chrome from the internet, it download the installer, and when I run it, I am getting this error 0x80070ee4.  Other programs just won't even flash (cannot go to install).



Please Please help



Forgot to mention I am using Win 7 Professional version



MOD EDIT: moved to AntiVirus, Firewall and Privacy Products and Protection Methods              


Edited by boopme, 12 June 2013 - 10:28 AM.

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#2 quietman7


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Posted 12 June 2013 - 10:48 AM

Since you already ran Combofix due to malware infection, its log should be thoroughly reviewed by trained experts in order to ascertain what was detected/removed and what malware you're dealing with. A log should have been created and saved to the root directory, usually C:\ComboFix.txt.

Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6. When you have done that, start a new topic and post the required logs to include your ComboFix log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. After doing this, please reply back in this thread with a link to the new topic so we can closed this one.

If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.

Note: If no log was created by ComboFix or you cannot post its log, then ignore this part and just post the other requested logs in your new topic.
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