I have a Lenovo laptop, brand new. It uses Windows 8. I went to watch a movie in the disk drive for the first time and it opened just fine. It then did not register a disk as present. It also no longer opens. I opened it with a paper clip, but now it doesn't react at all to any commands, from either the computer or myself pressing a button. I checked the hardware and the computer claims the drive has no issues. I then checked the software. The Lenovo Power DVD program doesn't register a disk as present, even when it is, and the drive still doesn't react to any commands.