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Problems After Malware Removal Efforts


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6 replies to this topic

#1 treje

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Posted 11 June 2013 - 11:40 AM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/359093/windows-7-wont-boot-after-using-tdss-killer/page-5#entry3075764 - Hamluis.

 

 

 

Sorry for my english :blush:

 

My system : notebook acer with 500GB HDD with windows 7 64 bit home premium all original

 

The error is :  0x0000007B (0xFFFFF880009A9928, ecc.ecc.ecc. continuos windows restart

 

windows repair ---> terminal ---> c:\ ---> chkdsk /R ---> nothing

 

 

(c:\) # dir

 

il volume nell unità è "SYSTEM RESERVED"

 

all space into c:\ is 100 MB (ghost partion windows ?!?!?)

 

my report from ubuntu linux with script driver.sh in attach files

 

i haven't used the TDSS Killer but my father (the notebook is of my father) have get the strange virus but kaspersky pure and spybot search and destroy 2 haven't solved the problem and yesterday the notebook have continuos restart.

Thz for the assistance !

Attached Files


Edited by hamluis, 11 June 2013 - 04:58 PM.
Moved from Win 7 to Am I Infected, PM sent new OP, added to Unbootables - Hamluis.


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#2 treje

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Posted 11 June 2013 - 12:32 PM

My testdisk log

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#3 Broni

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Posted 11 June 2013 - 08:00 PM

Welcome aboard p22002758.gif

 

I'll report this topic to appropriate helpers.

Hold on there....


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#4 JSntgRvr

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Posted 11 June 2013 - 08:16 PM

Hi and welcome.

I have to assume the Operating System is Windows 7.

Please download Farbar Recovery Scan Tool and save it to a flash drive.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Plug the flash drive into the infected PC.
  • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

    If you are using Vista or Windows 7 enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
  • Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
    To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html



    To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:
  • Startup Repair
  • System Restore
  • Windows Complete PC Restore
  • Windows Memory Diagnostic Tool
  • Command Prompt
  • Select Command Prompt

    Once in the Command Prompt:
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

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#5 boopme

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Posted 12 June 2013 - 08:44 AM

Hello, just letting you know I moved this topic o here in the Virus, Trojan, Spyware, and Malware Removal Logs forum where it will stay.
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#6 HelpBot

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Posted 16 June 2013 - 11:45 AM

Are you still with us?

Edited by JSntgRvr, 16 June 2013 - 01:41 PM.


#7 HelpBot

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Posted 21 June 2013 - 11:50 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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