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fbi lock screen virus


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#1 jsilver2

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Posted 11 June 2013 - 10:50 AM

My computer got the fbi lock screen virus where they ask for money to unlock your computer/avoid federal charges.I tried starting in safe mode as well as doing a system restore and neither were successful. I'm not sure how but I eventually bypassed the lock screen and got the computers os to run. I scanned using hitmanpro and malwarebytes and neither of them found any threats. Any suggestions to get rid of this virus?

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#2 jsilver2

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Posted 11 June 2013 - 02:02 PM

Think I fixed it. Deleted most of my files and applications. Also scanned with eset nod32 antivirus 4 and spybot- search and destroy. Each picked up a threat and fixed the problem. If you have Any further advice let me know. thanks

#3 The Dark Knight

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Posted 14 June 2013 - 06:00 PM

Hello and welcome to BleepingComputer. I am The Dark Knight and will be assisting you. Please ask questions if anything is unclear. :welcome:

 

Please download Malwarebytes Anti-Rootkit here.

  • Unzip the contents to a folder on the Desktop.
  • Open the folder where the contents were unzipped and run mbar.exe ( right-click and select Run as administrator for Vista and Windows 7).
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Please post the two logs produced.


Please note: This tool is still in BETA mode, so please ensure you have backed up any important files.


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