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#1 simjack45

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Posted 11 June 2013 - 07:51 AM

Lately when I click on a site my comp goes to one of several full page ad sites, quickbids.com, surveys and other offers. Then I cant hit the back button and get out, have to close the page. I have ran Super Antispyware, Spyware Blaster, Malwarebytes Anti-Malware,  Avast Antivirus and everythung I can think of, yet I continue to have this problem. I am running Firefox with Adblock plus 2.2.4 and No Script 2.6.6.2 and keep everything updated. I need help to fix this, your help would be appreciated. Thank You;simjack45



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#2 quietman7

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Posted 11 June 2013 - 01:55 PM


Please perform a scan with AdwCleaner by Xplode and remove any unknown Toolbars, adware and potential unwanted programs (PUP).
You can refer to these instructions: How To Use AdwCleaner

Please download Junkware Removal Tool thisisujrt.gif and save it to your Desktop.
  • Close all open programs and shut down any protection/security software now to avoid potential conflicts.
  • Double-click on JRT.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
  • Copy and paste the contents of JRT.txt in your next reply.

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#3 quietman7

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Posted 11 June 2013 - 02:12 PM

When there are issues or quirks only showing in Firefox, I recommend to clear the browser cache and clear cookies and recent history as the first step.

If that does not resolve the issue, the next step is to try Firefox's safe mode feature used for troubleshooting purposes by allowing you to temporarily disable all the custom settings, themes and extensions. Some add-ons and plugins can impact system performance and cause compatibility issues such as application hangs (freezing). There are also options to make them permanent or reset all preferences to default.While in safe mode, you can restore the default settings and reset preferences if Firefox. To do that please refer to:
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#4 simjack45

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Posted 11 June 2013 - 05:21 PM

I have done it all but the safe mode. It's still doing it. Here's the JRT results;~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Microsoft Windows XP x86
Ran by Compaq_Administrator on Tue 06/11/2013 at 14:55:13.54
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{36377DD7-B3EB-42f5-986F-680BAF59BA9D}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\Compaq_Administrator.JERRIESCOMPUTER\Local Settings\Application Data\ilivid"
Successfully deleted: [Folder] "C:\Documents and Settings\Compaq_Administrator.JERRIESCOMPUTER\local settings\application data\asktoolbar"



~~~ FireFox

Successfully deleted: [File] C:\Documents and Settings\Compaq_Administrator.JERRIESCOMPUTER\Application Data\mozilla\firefox\profiles\o1xiyo53.default-1370021333502\user.js
Successfully deleted: [File] C:\Documents and Settings\Compaq_Administrator.JERRIESCOMPUTER\Application Data\mozilla\firefox\profiles\o1xiyo53.default-1370021333502\searchplugins\search_results.xml
Successfully deleted the following from C:\Documents and Settings\Compaq_Administrator.JERRIESCOMPUTER\Application Data\mozilla\firefox\profiles\o1xiyo53.default-1370021333502\prefs.js

user_pref("browser.newtab.url", "hxxp://start.sweetpacks.com/?barid={2AC8A65F-CF9F-11E2-BF99-000EA6F6B9F0}&src=97&crg=3.5000006.10042&st=23");
user_pref("browser.search.defaultenginename", "Search Results");
user_pref("browser.search.order.1", "Search Results");
user_pref("browser.search.selectedEngine", "Search Results");
user_pref("browser.startup.homepage", "hxxp://www.searchnu.com/406?appid=352");
user_pref("keyword.URL", "hxxp://dts.search-results.com/sr?src=ffb&gct=ds&appid=352&systemid=406&apn_dtid=BND406&apn_ptnrs=AG6&apn_uid=1606453134274963&o=APN10645&q=");



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\kiplfnciaokpcennlkldkdaeaaomamof





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 06/11/2013 at 15:00:05.92
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#5 quietman7

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Posted 11 June 2013 - 06:20 PM

Ok...try the safe mode troubleshooting.
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#6 simjack45

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Posted 13 June 2013 - 02:21 AM

I think I may have fixed the problem. After trying about everything and getting ready to do a complete system recovery I tried one more thing. I completely removed Firefox then reinstalled it. So far, so good. Thank you.



#7 quietman7

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Posted 13 June 2013 - 06:06 AM

As a precaution, redo the security scans you indicated in your first post.
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#8 simjack45

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Posted 13 June 2013 - 05:23 PM

Ran every scan I have some I ran twice. Found and got rid of some adware, trojans and some other things. I ran scans until I could no longer find anything. Maybe it will be ok now. Thank you.



#9 quietman7

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Posted 13 June 2013 - 05:55 PM

You're welcome.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state. Then use Disk Cleanup or Disk Cleanup with Sagesets to remove all but the most recently created Restore Point.
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