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How to remove pc utilities pro - optimiser pro


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1 reply to this topic

#1 yellowmitch

yellowmitch

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  • Local time:01:39 PM

Posted 11 June 2013 - 07:28 AM

Hi there,

 

I wish to remove pc utilities pro optimiser pro from several windows xp computers.

 

Here are logs from defogger first and dds second

 

Can you help?

 

Alan

 

Results of screen317's Security Check version 0.99.64  
 Windows XP Service Pack 3 x86   
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled!  
Please wait while WMIC compiles updated MOF files.d
i
s
p
l
a
y
N
a
m
e
ECHO is off.
A
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G
ECHO is off.
I
n
t
e
r
n
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ECHO is off.
S
e
c
u
r
i
t
y
ECHO is off.
2
0
1
3
ECHO is off.
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 SpyHunter     
 Java 7 Update 21  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox (15.0)
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 6%
````````````````````End of Log``````````````````````
 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.21.2
Run by user at 13:19:47 on 2013-06-11
Microsoft Windows XP Professional  5.1.2600.3.1252.44.1033.18.1015.152 [GMT 1:00]
.
AV: AVG Internet Security 2013 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Internet Security 2013 *Enabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Common Files\Sage\Central\AutoUpdateClient\Sage.Central.AutoUpdateManager.Service.exe
C:\Program Files\Common Files\Umbrella\umbrella.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\PROGRA~1\MAPSGA~2\bar\1.bin\39srchmn.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\MAPSGA~2\bar\1.bin\39brmon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Iminent\Iminent.exe
C:\Program Files\Iminent\Iminent.Messengers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Optimizer Pro\OptProReminder.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Optimizer Pro\OptimizerPro.exe
C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter4.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalService
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://home.mywebsearch.com/index.jhtml?n=77DE8857&p2=^UX^xdm012^YY^gb&ptb=A123DBED-203B-4E72-A7FF-C6B08A34D7F9&si=maps4pc
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: <No Name>: {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - c:\program files\mapsgalaxy_39\bar\1.bin\39SrcAs.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Toolbar BHO: {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - c:\program files\mapsgalaxy_39\bar\1.bin\39bar.dll
BHO: Search Assistant BHO: {71c1d63a-c944-428a-a5bd-ba513190e5d2} - c:\program files\mapsgalaxy_39\bar\1.bin\39SrcAs.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\15.2.0.5\AVG Secure Search_toolbar.dll
BHO: IMinent WebBooster (BHO): {A09AB6EB-31B5-454C-97EC-9B294D92EE2A} - c:\program files\iminent\Iminent.WebBooster.InternetExplorer.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: MapsGalaxy: {364EA597-E728-4CE4-BB4A-ED846EF47970} - c:\program files\mapsgalaxy_39\bar\1.bin\39bar.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\15.2.0.5\AVG Secure Search_toolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: MapsGalaxy: {364ea597-e728-4ce4-bb4a-ed846ef47970} - c:\program files\mapsgalaxy_39\bar\1.bin\39bar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\user\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Optimizer Pro] c:\program files\optimizer pro\OptProLauncher.exe
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe"
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [MapsGalaxy Search Scope Monitor] "c:\progra~1\mapsga~2\bar\1.bin\39srchmn.exe" /m=2 /w /h
mRun: [MapsGalaxy_39 Browser Plugin Loader] c:\progra~1\mapsga~2\bar\1.bin\39brmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Iminent] c:\program files\iminent\Iminent.exe /warmup "F77F87E5-A6BD-4922-A530-EDF63D7E9F8C"
mRun: [IminentMessenger] c:\program files\iminent\Iminent.Messengers.exe
mRun: [SpyHunter Security Suite] c:\program files\enigma software group\spyhunter\SpyHunter4.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: &Search - http://tbedits.mapsgalaxy.com/one-toolbaredits/menusearch.jhtml?s=202980021&p2=^UX^xdm012^YY^gb&si=maps4pc&a=A123DBED-203B-4E72-A7FF-C6B08A34D7F9&n=2013032509&cv=3
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1347007442359
TCP: Interfaces\{8E3363D6-DDF8-4B48-BA62-14760E3E8A59} : NameServer = 8.8.8.8,8.8.4.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\15.2.0\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\user\application data\mozilla\firefox\profiles\fira1c7v.default\
FF - prefs.js: browser.search.selectedEngine - StartWeb
FF - prefs.js: browser.startup.homepage - hxxp://start.iminent.com/?appId=880633DF-C605-4C4B-AEDE-E4F3459EA6F5
FF - plugin: c:\documents and settings\user\local settings\application data\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\15.2.0\npsitesafety.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mapsgalaxy_39\bar\1.bin\NP39Stub.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - ExtSQL: 2013-05-01 15:06; webbooster@iminent.com; c:\program files\iminent\webbooster@iminent.com
FF - ExtSQL: !HIDDEN! 2013-03-25 13:23; 39ffxtbr@MapsGalaxy_39.com; c:\program files\mapsgalaxy_39\bar\1.bin
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-8-9 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-8-9 245048]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-8-10 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-8-10 39224]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-8-13 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-8-10 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-8-9 170808]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-8-10 182072]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-1-25 37664]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-4-18 283136]
R2 Sage AutoUpdate Manager Service;Sage AutoUpdate Manager Service;c:\program files\common files\sage\central\autoupdateclient\Sage.Central.AutoUpdateManager.Service.exe [2012-7-5 8192]
R2 SProtection;SProtection;c:\program files\common files\umbrella\umbrella.exe [2013-4-24 2839592]
R2 SpyHunter 4 Service;SpyHunter 4 Service;c:\progra~1\enigma~1\spyhun~1\SH4SER~1.EXE [2013-5-7 770432]
R2 vToolbarUpdater15.2.0;vToolbarUpdater15.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\15.2.0\ToolbarUpdater.exe [2013-5-21 1015984]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2012-1-12 30944]
S2 avgfws;AVG Firewall;c:\program files\avg\avg2013\avgfws.exe [2013-4-10 1428472]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-5-14 4937264]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 MapsGalaxy_39Service;MapsGalaxyService;c:\progra~1\mapsga~2\bar\1.bin\39barsvc.exe [2013-3-25 42504]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2012-1-12 30944]
S3 EsgScanner;EsgScanner;c:\windows\system32\drivers\EsgScanner.sys [2012-6-22 19984]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2013-06-11 11:49:42    110080    ----a-r-    c:\documents and settings\user\application data\microsoft\installer\{e89498d8-1430-4a2b-a76a-4a71326981e9}\IconF7A21AF7.exe
2013-06-11 11:49:42    110080    ----a-r-    c:\documents and settings\user\application data\microsoft\installer\{e89498d8-1430-4a2b-a76a-4a71326981e9}\IconD7F16134.exe
2013-06-11 11:49:42    110080    ----a-r-    c:\documents and settings\user\application data\microsoft\installer\{e89498d8-1430-4a2b-a76a-4a71326981e9}\IconCF33A0CE.exe
2013-06-11 11:49:14    --------    d-----w-    C:\sh4ldr
2013-06-11 11:49:14    --------    d-----w-    c:\program files\Enigma Software Group
2013-06-11 11:47:58    --------    d-----w-    c:\windows\E89498D814304A2BA76A4A71326981E9.TMP
2013-06-11 11:47:24    --------    d-----w-    c:\program files\common files\Wise Installation Wizard
.
==================== Find3M  ====================
.
2013-05-21 12:02:25    37664    ----a-w-    c:\windows\system32\drivers\avgtpx86.sys
2013-05-15 10:38:52    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-05-15 10:38:51    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-17 13:03:28    94112    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-04-17 13:03:25    866720    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-04-17 13:03:25    788896    ----a-w-    c:\windows\system32\deployJava1.dll
2013-04-17 13:03:25    144896    ----a-w-    c:\windows\system32\javacpl.cpl
2013-04-16 22:17:15    920064    ----a-w-    c:\windows\system32\wininet.dll
2013-04-16 22:17:14    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-04-16 22:17:14    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-04-12 23:28:55    385024    ------w-    c:\windows\system32\html.iec
2013-04-10 01:31:19    1876352    ----a-w-    c:\windows\system32\win32k.sys
2013-03-29 01:53:48    208184    ----a-w-    c:\windows\system32\drivers\avgidsdriverx.sys
2013-03-21 02:08:24    182072    ----a-w-    c:\windows\system32\drivers\avgtdix.sys
.
=================== ROOTKIT  ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600
.
CreateFile("\\.\PHYSICALDRIVE0"): The process cannot access the file because it is being used by another process.
device: opened successfully
user: error reading MBR
.
Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys
1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x86354AB8]
3 CLASSPNP[0xF764AFD7] -> nt!IofCallDriver[0x804E13B9] -> \Device\0000005c[0x86372F18]
5 ACPI[0xF75C1620] -> nt!IofCallDriver[0x804E13B9] -> \Device\Ide\IdeDeviceP0T0L0-4[0x8638BD98]
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a;  }
user != kernel MBR !!!
.
============= FINISH: 13:21:20.04 ===============
 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 06/09/2012 08:18:15
System Uptime: 11/06/2013 10:57:52 (3 hours ago)
.
Motherboard:          |  | 775i65GV
Processor:               Intel® Pentium® 4 CPU 3.00GHz | P4 Socket | 2999/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 27 GiB total, 9.917 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 9.705 GiB free.
E: is CDROM ()
S: is NetworkDisk (NTFS) - 164 GiB total, 69.342 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP152: 07/05/2013 12:02:16 - System Checkpoint
RP153: 08/05/2013 12:11:27 - System Checkpoint
RP154: 09/05/2013 12:23:59 - Installed AVG 2013
RP155: 09/05/2013 12:44:37 - Removed AVG 2013
RP156: 10/05/2013 12:45:39 - System Checkpoint
RP157: 13/05/2013 13:13:25 - System Checkpoint
RP158: 14/05/2013 14:03:47 - System Checkpoint
RP159: 15/05/2013 14:26:03 - System Checkpoint
RP160: 16/05/2013 03:01:06 - Software Distribution Service 3.0
RP161: 17/05/2013 03:47:45 - System Checkpoint
RP162: 20/05/2013 12:16:05 - System Checkpoint
RP163: 21/05/2013 13:11:13 - System Checkpoint
RP164: 22/05/2013 14:52:55 - System Checkpoint
RP165: 23/05/2013 17:53:05 - System Checkpoint
RP166: 24/05/2013 18:18:53 - System Checkpoint
RP167: 25/05/2013 19:03:33 - System Checkpoint
RP168: 26/05/2013 21:53:05 - System Checkpoint
RP169: 28/05/2013 05:18:56 - System Checkpoint
RP170: 29/05/2013 06:08:57 - System Checkpoint
RP171: 30/05/2013 06:44:18 - System Checkpoint
RP172: 31/05/2013 11:49:53 - System Checkpoint
RP173: 05/06/2013 13:36:28 - System Checkpoint
RP174: 06/06/2013 15:14:36 - System Checkpoint
RP175: 07/06/2013 15:31:35 - System Checkpoint
RP176: 10/06/2013 11:23:23 - System Checkpoint
RP177: 11/06/2013 11:27:32 - System Checkpoint
RP178: 11/06/2013 12:49:08 - Installed SpyHunter
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.6)
Ask Toolbar
Ask Toolbar Updater
AVG 2013
AVG Security Toolbar
C-Media WDM Audio Driver
Free Any Burn
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976002-v5)
HP Deskjet 5700
HP Software Update
Iminent
Intel® Extreme Graphics 2 Driver
Java 7 Update 21
Java Auto Updater
MapsGalaxy Toolbar
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Software Update for Web Folders  (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Mozilla Firefox 15.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Optimizer Pro v3.0
Payroll for Windows
Sage 50 Payroll
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2829530)
Security Update for Windows Internet Explorer 8 (KB2847204)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
SketchUp 8
SpyHunter
TUGZip 3.5
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817359) 32-Bit Edition
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows Internet Explorer 8 (KB2632503)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
.
==== Event Viewer Messages From Past Week ========
.
10/06/2013 10:57:28, error: Service Control Manager [7011]  - Timeout (30000 milliseconds) waiting for a transaction response from the  service.
10/06/2013 10:56:47, error: Service Control Manager [7024]  - The AVGIDSAgent service terminated with service-specific error 3758213660 (0xE001CA1C).
10/06/2013 10:56:47, error: Service Control Manager [7011]  - Timeout (30000 milliseconds) waiting for a transaction response from the avgfws service.
.
==== End Of File ===========================
 

 

 

 

 

 

 

 



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#2 The Dark Knight

The Dark Knight

    The Magician


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  • Local time:11:39 PM

Posted 13 June 2013 - 04:40 PM

Hello and welcome to BleepingComputer. I am The Dark Knight and will be assisting you. Please ask questions if anything is unclear. :welcome:

 

Please download OTL.exe by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe.
  • In the "Custom Scans/Fixes" window (under the light green bar) paste the following in bold:

    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Click Run Scan and let the program run uninterrupted.
  • When the scan completes, it will open two Notepad windows. OTL.txt and Extras.txt. These are saved in the same location as OTL. Post both logs in this thread.
  • You may need to use two posts to get it all.


If you make yourself more than just a man, if you devote yourself to an ideal...you become something else entirely. A legend, Mr. Wayne, a legend!


If I have helped you please consider donating to the Neuroscience Research Institute.


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