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Computer freezes while using Internet.


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10 replies to this topic

#1 FunkyChicka

FunkyChicka

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Posted 10 June 2013 - 08:20 PM

For a while now, probably since last year, my computer freezes for maybe 1-3 minutes at a time, only when I am using the Internet though. At least once a day.

 

When it freezes, I can't do anything but wait or turn off the computer by pressing the button. 

 

I checked and it happens on IE, FF and Chrome.

 

I don't know why, but I thought it was something to do with Flash Player? If I am watching Youtube videos, for example, majority of the time after the computer unfreezes, I see a grey box where the video was saying something like Flash player stopped working or something along those lines. But it's not just when watching videos, it can be while I am just generally browsing the net, but I don't get any notification that something stopped working, it just carries on as normal.

 

Anywho, it's kinda annoying now because I can't listen to music from my computer without the songs making an odd noise until the computer unfreezes.

 

As far as Flash Player goes, when I was using FF, I rolled back to as old a version as I could so that Youtube videos would continue to play but I still have the problem.

 

I use Chrome as my main browser now, and have uninstalled Flash since I know Chrome has it's own Flash thing, but still have the problem, and still get a notification that Flash has stopped working.

 

I know this is kinda long but I'm trying to get as much info as possible in.

 

Please help?



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#2 jhayz

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Posted 11 June 2013 - 08:03 PM

Did you happen to see this problem since your last thread? http://www.bleepingcomputer.com/forums/t/491029/random-bsods/#entry3021610

 

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

 

Download MiniToolBox and open/run the program.
When open, checkmark or select all options then click Go.
A notepad will open then copy-paste the report on your next reply.


Tekken
 


#3 FunkyChicka

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Posted 12 June 2013 - 01:00 PM

Speccy results:

 

http://speccy.piriform.com/results/WS5fyerSkiW8iWvKpLSN8zA

 

 

Anywho, here are the MiniToolBox results:

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Krawr (administrator) on 12-06-2013 at 18:58:57
Running from "C:\Users\Krawr\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is enabled.
ProxyServer: localhost:21320
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros AR928X Wireless Network Adapter = Wireless Network Connection (Connected)
Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Krawr-VAIO
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
   Physical Address. . . . . . . . . : 00-24-BE-7E-E3-76
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR928X Wireless Network Adapter
   Physical Address. . . . . . . . . : 00-26-5E-F8-63-C6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6c4c:3d0a:8195:ba48%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 11 June 2013 01:39:21
   Lease Expires . . . . . . . . . . : 13 June 2013 17:23:52
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 184558635
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-39-9A-7D-00-24-BE-7E-E3-76
   DNS Servers . . . . . . . . . . . : 194.168.4.100
                                       194.168.8.100
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{AACBF180-8AE6-44BB-BAFF-02CC6CABAB17}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1c95:169f:3f57:fffc(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1c95:169f:3f57:fffc%19(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{64CF0F58-E1EC-4D11-81A5-9DED4A2B99A1}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100
 
Name:    google.com
Addresses:  2a00:1450:4009:809::1006
 173.194.41.136
 173.194.41.137
 173.194.41.128
 173.194.41.131
 173.194.41.132
 173.194.41.134
 173.194.41.135
 173.194.41.130
 173.194.41.142
 173.194.41.129
 173.194.41.133
 
 
Pinging google.com [173.194.41.136] with 32 bytes of data:
Reply from 173.194.41.136: bytes=32 time=13ms TTL=54
Reply from 173.194.41.136: bytes=32 time=13ms TTL=54
 
Ping statistics for 173.194.41.136:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 13ms, Average = 13ms
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=173ms TTL=50
Reply from 98.138.253.109: bytes=32 time=129ms TTL=51
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 129ms, Maximum = 173ms, Average = 151ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...00 24 be 7e e3 76 ......Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
 10...00 26 5e f8 63 c6 ......Atheros AR928X Wireless Network Adapter
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 35...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.3     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.3    281
      192.168.0.3  255.255.255.255         On-link       192.168.0.3    281
    192.168.0.255  255.255.255.255         On-link       192.168.0.3    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.3    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.3    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 19     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 19     58 2001::/32                On-link
 19    306 2001:0:5ef5:79fb:1c95:169f:3f57:fffc/128
                                    On-link
 10    281 fe80::/64                On-link
 19    306 fe80::/64                On-link
 19    306 fe80::1c95:169f:3f57:fffc/128
                                    On-link
 10    281 fe80::6c4c:3d0a:8195:ba48/128
                                    On-link
  1    306 ff00::/8                 On-link
 19    306 ff00::/8                 On-link
 10    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/12/2013 06:56:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/12/2013 06:56:08 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/12/2013 02:30:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7784
 
Error: (06/12/2013 02:30:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7784
 
Error: (06/12/2013 02:30:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/12/2013 02:30:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6489
 
Error: (06/12/2013 02:30:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6489
 
Error: (06/12/2013 02:30:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/12/2013 02:30:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5288
 
Error: (06/12/2013 02:30:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5288
 
 
System errors:
=============
Error: (06/12/2013 02:19:54 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SDRSVC service.
 
Error: (06/11/2013 05:49:59 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VAIO Power Management service.
 
Error: (06/11/2013 01:39:22 AM) (Source: Service Control Manager) (User: )
Description: The HsfXAudioService service failed to start due to the following error: 
%%1053
 
Error: (06/11/2013 01:39:22 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HsfXAudioService service to connect.
 
Error: (06/09/2013 07:49:13 PM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service failed to start due to the following error: 
%%1053
 
Error: (06/09/2013 07:49:13 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
 
Error: (06/09/2013 07:47:34 PM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (06/09/2013 04:02:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VcmINSMgr service.
 
Error: (06/09/2013 03:09:25 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VcmIAlzMgr service.
 
Error: (06/07/2013 06:44:25 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VcmIAlzMgr service.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2011-05-24 19:19:07.756
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-05-24 19:19:07.725
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-05-24 19:19:07.678
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-05-24 19:19:07.647
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-05-24 19:17:42.645
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-05-24 19:17:42.614
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-05-24 19:17:42.583
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-05-24 19:17:42.551
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
Acrobat.com (Version: 2.0.0)
Acrobat.com (Version: 2.0.0.0)
Adobe AIR (Version: 3.6.0.5970)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Photoshop 7.0 (Version: 7.0)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Alps Pointing-device for VAIO
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Magic-i Visual Effects 2 (Version: 2.0.1.85)
ArcSoft WebCam Companion 3 (Version: 3.0.21.390)
Atheros Client Installation Program (Version: 7.0)
Bonjour (Version: 3.0.0.10)
Carbon (Version: 1.0.0)
CCleaner (Version: 4.02)
Click to Disc (Version: 1.2.73.04270)
Click to Disc Editor (Version: 2.0.02)
Click to Disc Editor (Version: 2.0.03.04150)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
D3DX10 (Version: 15.4.2368.0902)
FileHippo.com Update Checker
GEAR driver installer for x86 and x64 (Version: 4.008.5)
Google Chrome (Version: 27.0.1453.110)
Google Update Helper (Version: 1.3.21.145)
HiJackThis (Version: 1.0.0)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1872)
Intel® Matrix Storage Manager
iTunes (Version: 11.0.4.4)
Java 7 Update 21 (64-bit) (Version: 7.0.210)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 17 (Version: 6.0.170)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 30 (64-bit) (Version: 6.0.300)
Junk Mail filter update (Version: 16.4.3508.0205)
Kaspersky PURE 2.0 (Version: 12.0.2.733)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Ultimate 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP1 English (Version: 3.5.5692.0)
Microsoft SQL Server Compact 3.5 SP1 x64 English (Version: 3.5.5692.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 9.7.0621)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Movie Maker (Version: 16.4.3508.0205)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Music Transfer (Version: 1.3.01.13160)
MusicStation (Version: 1.2.2.180)
MyFreeCodec
Origin (Version: 8.2.0.2254)
Photo Gallery (Version: 16.4.3508.0205)
Primo (Version: 1.00.0000)
QuickTime (Version: 7.74.80.86)
Realtek High Definition Audio Driver (Version: 6.0.1.5886)
Roxio Central Audio (Version: 3.8.0)
Roxio Central Copy (Version: 3.8.0)
Roxio Central Core (Version: 3.8.0)
Roxio Central Data (Version: 3.8.0)
Roxio Central Tools (Version: 3.8.0)
Roxio Easy Media Creator 10 LJ (Version: 10.3)
Runtime (Version: 1.00.0000)
Samsung Kies (Version: 2.5.2.13021_10)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.22.0)
Setting Utility Series (Version: 5.0.0.07300)
Setup_msm_VCMS_x64 (Version: 2.6.0.06040)
Setup_msm_VOFS_x64 (Version: 2.4.0.16010)
Setup_VEP_x64_Contain_SSDB_VCSW (Version: 3.9.30.19080)
Skype™ 6.5 (Version: 6.5.158)
SOHLib Merge Module (Version: 2.2.0.11240)
Sony Home Network Library (Version: 2.0.0.07280)
Sony Picture Utility (Version: 4.2.12.16210)
Speccy (Version: 1.21)
Spotify (Version: 0.9.0.133.gd18ed589)
Spybot - Search & Destroy (Version: 2.1.19)
The Sims™ 3 (Version: 1.50.56)
Total Immersion D'Fusion Web Plugin
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817359) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VAIO Content Metadata Intelligent Analyzing Manager (Version: 3.6.1.12010)
VAIO Content Metadata Intelligent Analyzing Manager (Version: 3.9.20.08110)
VAIO Content Metadata Intelligent Network Service Manager (Version: 3.9.20.08110)
VAIO Content Metadata Manager Settings (Version: 3.9.20.08110)
VAIO Content Metadata XML Interface Library (Version: 3.9.20.08110)
VAIO Content Monitoring Settings (Version: 2.6.0.13120)
VAIO Control Center (Version: 4.0.0.06120)
VAIO Data Restore Tool (Version: 1.1.01.06290)
VAIO DVD Menu Data Basic (Version: 1.0.00.08130)
VAIO Entertainment Platform (Version: 3.9.30.19080)
VAIO Event Service (Version: 5.0.0.07010)
VAIO Gate (Version: 2.4.1.09230)
VAIO Marketing Tools
VAIO Media plus (Version: 2.0.0.07280)
VAIO Media plus Opening Movie (Version: 1.2.0.09100)
VAIO Movie Story (Version: 1.5.00.06191)
VAIO Movie Story (Version: 1.5.01.05120)
VAIO Movie Story 1.5 Upgrade (Version: 1.5.01.05120)
VAIO Movie Story Template Data (Version: 1.5.01.05120)
VAIO NW screensaver (Version: 1.0.0.0)
VAIO Original Function Settings (Version: 2.4.0.19040)
VAIO Power Management (Version: 4.0.0.07160)
VAIO Premium Partners 1.00
VAIO Presentation Support (Version: 2.0.0.05270)
VAIO Quick Web Access (Version: 1.1.2.4)
VAIO Smart Network (Version: 3.3.1.08110)
VAIO Transfer Support (Version: 1.1.2.06030)
VAIO Update (Version: 5.5.3.10280)
VAIO Update (Version: 6.1.1.10250)
VAIO Wallpaper Contents (Version: 2.0.0.06010)
VD64Inst (Version: 1.00.0000)
VU5x64 (Version: 1.0.0)
VU5x64 (Version: 1.1.0)
VU5x86 (Version: 1.0.0)
VU5x86 (Version: 1.1.0)
WIDCOMM Bluetooth Software (Version: 6.2.0.9600)
Windows Live Communications Platform (Version: 16.4.3508.0205)
Windows Live Essentials (Version: 16.4.3508.0205)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3508.0205)
Windows Live Mail (Version: 16.4.3508.0205)
Windows Live MIME IFilter (Version: 16.4.3508.0205)
Windows Live Photo Common (Version: 16.4.3508.0205)
Windows Live PIMT Platform (Version: 16.4.3508.0205)
Windows Live SOXE (Version: 16.4.3508.0205)
Windows Live SOXE Definitions (Version: 16.4.3508.0205)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 16.4.3508.0205)
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)
Windows Live Writer (Version: 16.4.3508.0205)
Windows Live Writer Resources (Version: 16.4.3508.0205)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 76%
Total physical RAM: 2939.02 MB
Available physical RAM: 702.09 MB
Total Pagefile: 5876.22 MB
Available Pagefile: 1709.11 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.02 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:288.67 GB) (Free:189.06 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\KRAWR-VAIO
 
Administrator            Guest                    Krawr                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
09-06-2013 18:47:47 Installed iTunes
10-06-2013 23:56:28 Removed Microsoft Silverlight
11-06-2013 00:01:55 Removed Windows Media Player Firefox Plugin
11-06-2013 00:23:02 PC Decrapifier Restore Point
 
**** End of log ****

Edited by FunkyChicka, 12 June 2013 - 01:31 PM.


#4 jhayz

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Posted 12 June 2013 - 09:33 PM

Please post the complete computer model next time. Does it happen in wired connection also? Please remove spybot completely from your system then check on the difference. Spybot is not recommended nowadays.


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#5 FunkyChicka

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Posted 13 June 2013 - 06:26 AM

Computer model: Sony Vaio VGNNW20EF (I think)

 

And I have now uninstalled Spybot. Was I meant to copy and paste anything else?

 

Thanks for the help by the way.



#6 jhayz

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Posted 13 June 2013 - 08:24 AM

 

Was I meant to copy and paste anything else?

 

 

Let me see... how is the computer running? Same freezing problem?


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#7 FunkyChicka

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Posted 13 June 2013 - 04:06 PM

Everything seems okay so far. But I will definitely keep you posted! Thanks!



#8 jhayz

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Posted 15 June 2013 - 10:29 PM

Let us know how it went, ok? :)


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#9 noknojon

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Posted 15 June 2013 - 11:59 PM

Just a little extra to jhayz posts -

 

Remove all these old versions of Java as they are not wanted any more.
Java™ 6 Update 17 (Version: 6.0.170)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 30 (64-bit) (Version: 6.0.300)

Remove all but one version of these programs as they are wasted space.
Roxio Central Audio (Version: 3.8.0)
Roxio Central Copy (Version: 3.8.0)
Roxio Central Core (Version: 3.8.0)
Roxio Central Data (Version: 3.8.0)
Roxio Central Tools (Version: 3.8.0)



#10 FunkyChicka

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Posted 16 June 2013 - 02:11 PM

I don't think I can uninstall the separate parts of Roxio since they all seem to be bundled into one package.



#11 jhayz

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Posted 16 June 2013 - 06:58 PM

Remove outdated Java instead and install the latest version only. Thanks noknojon for the additional suggestions. :)


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