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Sluggish Computer XP


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22 replies to this topic

#1 Tillpott

Tillpott

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Posted 10 June 2013 - 07:20 PM

Hi I am new to this forum and need some assistance please. (Live in Australia)

 

My computer is running very sluggish when opening any programs MS Outlook, Internet, MS Office etc.  It is also freezing frequently, (Not Responding) often and I have to use Task Manager to shut things down but even that freezes !!!

 

My system is a desktop computer built in 2003 - rebuilt in 2011

MS Windows XP - Home - Version 2002 SP3

Intel ® Core™2 Duo CPU

500GB (244GB FREE)

E7300 @ 2.66GHz

2.67GHz, 1GB RAM

MS Office 2010

 

Ad-Aware Antivirus

CWShredder

Malwarebytes

SpyBot S&D

SUPER AntiSpyware

CleanUp

CCleaner

Auslogics Dick Defrag

WinPatrol

 

I have also done Disk Check & Disk Cleanup and Compressed drive and deleted a lot of old games and some programs I have not used for ages

 

I run CCleaner, CleanUp everyday and Adaware runs on startup - It is NOT slow to start up .... only once started do these issues arise

I have run everything I can imagine - followed the details set out in your Pinned- Slow Computer and yet still my system is slow  . . . Freezing and Hanging and (Not Responding)

 

I have gone back on 2 occasions to Previous Restore Point which seems to resolves the issue for a day or two but does not fix the problem on a permenant basis.

 

Please help - I can follow instructions !!!

 

Kind regards

Tillpott   :bounce:

 



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#2 noknojon

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Posted 10 June 2013 - 08:00 PM

I have gone back on 2 occasions to Previous Restore Point which seems to resolves the issue for a day or two but does not fix the problem on a permenant basis.

Hello -

How far back is the Restore point that you keep using, as there may be something between then and now causing a problem.

It seems like a minor infection / program that can cause this problem.

Ad-Aware as an Antivirus is not regarded as a commomly used program today and even Microsoft Security Essentials replaces it

 

Please Publish a Snapshot with Speccy << Follow these directions

 

 

Next: Please download MiniToolBox, save it to your desktop to run it.
Checkmark the following checkboxes:
¦ Flush DNS
¦ Report IE Proxy Settings
¦ Reset IE Proxy Settings
¦ Report FF Proxy Settings
¦ Reset FF Proxy Settings
¦ List content of Hosts
¦ List IP configuration
¦ List Winsock Entries
¦ List last 10 Event Viewer log
¦ List Installed Programs
¦ List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

 

 

Please download SUPERAntiSpyware to desktop. Check for latest updates if not done during the download.
You can check "Remove" for any infections found.

The program may ask you to Reboot if several infections are found.
Run a Quick Scan only and Copy / Paste the Report log back here when finished -

 

These are "clean-up programs for minor issues

Please download AdwCleaner to desktop.
Temporary disable your Antivirus while the program runs
Close all other running programs including your browser, as your computer will be rebooted after the scan.
Double click on the AdwCleaner icon to run the program
Vista or Win7 users Right click and select Run as Administrator
Select DELETE from the menu
Confirm with OK when asked.
A logfile will be produced after the reboot, please post it back here -

 

 

Next : Download Junkware Removal Tool
Again disable your Antivirus while the program runs, just to avoid conflicts
Double click on the new icon to start the program
Vista or Win7 users Right click and select Run as Administrator
Follow the directions in the Black box and the program will run
Your computer will not be rebooted, but a logfile will be produced
Please post it back here -

 

Make sure you enable your Antivirus when completed

 

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
NOTE - TFC will close all running programs, and it may ask you to restart computer.

 

 

Thank You -



#3 Tillpott

Tillpott
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Posted 10 June 2013 - 10:01 PM

Thanks for your quick response :-)

 

The Restore point is different each time - I just go back a couple of days before the issue was evident.

 

I was using AVG Free but it did not give me the option to quarrantine, delete or fix any virus, trojon etc found ... so I downloaded AdAware as a virus scanner and noticed it was also Anti-Virus protection ... have had it only about 3 weeks - What FREE Anti-Virus would you suggest ?

But I also run SUPERAntiSpyware, Mawarebytes and Spybot S&D when I scan for viruses.

 

Speccy:

http://speccy.piriform.com/results/VOSXjzI3O8XZjQa8bB8ySHs

 

MiniTool Box attached. Mod Edit:  Pasted into post - Hamluis.

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Lynne (administrator) on 11-06-2013 at 13:04:57
Running from "C:\Documents and Settings\Lynne\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
127.0.0.1 localhost
127.0.0.1 localhost

========================= IP Configuration: ================================

HUAWEI Mobile Connect - 3G Network Card = Local Area Connection 10 (Connected)
Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller = Local Area Connection (Media disconnected)

# ----------------------------------
# Interface IP Configuration        
# ----------------------------------
pushd interface ip

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection 10"

set address name="Local Area Connection 10" source=dhcp
set dns name="Local Area Connection 10" source=dhcp register=PRIMARY
set wins name="Local Area Connection 10" source=dhcp

popd
# End of interface IP configuration

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : home-499c9c3061

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Broadcast

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Local Area Connection:

 

        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller

        Physical Address. . . . . . . . . : 00-1F-C6-C9-4B-8D

 

Ethernet adapter Local Area Connection 10:

 

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : HUAWEI Mobile Connect - 3G Network Card #3

        Physical Address. . . . . . . . . : 00-1E-10-1F-8E-22

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 121.91.189.251

        Subnet Mask . . . . . . . . . . . : 255.255.255.248

        Default Gateway . . . . . . . . . : 121.91.189.249

        DHCP Server . . . . . . . . . . . : 121.91.189.249

        DNS Servers . . . . . . . . . . . : 123.200.191.17

                                            123.200.191.18

        Lease Obtained. . . . . . . . . . : Tuesday, 11 June 2013 12:25:04 PM

        Lease Expires . . . . . . . . . . : Tuesday, 11 June 2013 2:25:04 PM

Server:  dns1.virginbroadband.com.au
Address:  123.200.191.17

Name:    google.com
Addresses:  74.125.237.96, 74.125.237.98, 74.125.237.102, 74.125.237.105
   74.125.237.103, 74.125.237.104, 74.125.237.101, 74.125.237.99, 74.125.237.100
   74.125.237.110, 74.125.237.97

 

Pinging google.com [74.125.237.132] with 32 bytes of data:

 

Reply from 74.125.237.132: bytes=32 time=88ms TTL=57

Reply from 74.125.237.132: bytes=32 time=88ms TTL=57

 

Ping statistics for 74.125.237.132:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 88ms, Maximum = 88ms, Average = 88ms

Server:  dns1.virginbroadband.com.au
Address:  123.200.191.17

Name:    yahoo.com
Addresses:  98.139.183.24, 206.190.36.45, 98.138.253.109

 

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

 

Reply from 98.139.183.24: bytes=32 time=718ms TTL=49

Reply from 98.139.183.24: bytes=32 time=668ms TTL=50

 

Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 668ms, Maximum = 718ms, Average = 693ms

 

Pinging 127.0.0.1 with 32 bytes of data:

 

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1f c6 c9 4b 8d ...... Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
0x10004 ...00 1e 10 1f 8e 22 ...... HUAWEI Mobile Connect - 3G Network Card #3 - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0   121.91.189.249  121.91.189.251   50
   121.91.189.248  255.255.255.248   121.91.189.251  121.91.189.251   50
   121.91.189.251  255.255.255.255        127.0.0.1       127.0.0.1   50
  121.255.255.255  255.255.255.255   121.91.189.251  121.91.189.251   50
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1   1
        224.0.0.0        240.0.0.0   121.91.189.251  121.91.189.251   50
  255.255.255.255  255.255.255.255   121.91.189.251               2   1
  255.255.255.255  255.255.255.255   121.91.189.251  121.91.189.251   1
Default Gateway:    121.91.189.249
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\system32\wshbth.dll [108032] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/11/2013 11:16:41 AM) (Source: MsiInstaller) (User: HOME-499C9C3061)
Description: Product: YouSendIt Express -- Error 1316.A network error occurred while attempting to read from the file C:\WINDOWS\Installer\YouSendIt Express.msi

 

Error: (06/11/2013 09:21:46 AM) (Source: MatSvc) (User: )
Description: The scheduled MATS task encountered a failure when collecting configuration data. hr=0xC004F00E
.

Error: (06/11/2013 09:21:46 AM) (Source: MatSvc) (User: )
Description: The MATS service encountered a web service failure. hr=0x80072EE7

 

Error: (06/11/2013 09:21:15 AM) (Source: MatSvc) (User: )
Description: The scheduled MATS task encountered a failure when collecting configuration data. hr=0xC004F00E
.

Error: (06/11/2013 09:21:15 AM) (Source: MatSvc) (User: )
Description: The MATS service encountered a web service failure. hr=0x80072EE7

 

Error: (06/10/2013 09:11:54 PM) (Source: MatSvc) (User: )
Description: The scheduled MATS task encountered a failure when collecting configuration data. hr=0x80070002
.

Error: (06/10/2013 09:11:54 PM) (Source: MatSvc) (User: )
Description: The MATS service encountered a failure when loading SAP. hr=0x80070002
 SAP folder: C:\Program Files\Microsoft Fix it Center\SAPFolder\Scheduled\DDA435FA-6E05-4DBF-80FE-C4EBE882E798.32

 

Error: (06/10/2013 09:11:53 PM) (Source: MatSvc) (User: )
Description: The MATS service encountered a web service failure. hr=0x80072EE7

 

Error: (06/10/2013 06:45:40 PM) (Source: MatSvc) (User: )
Description: The scheduled MATS task encountered a failure when collecting configuration data. hr=0x8007041D
.

Error: (06/10/2013 04:18:46 PM) (Source: MatSvc) (User: )
Description: The scheduled MATS task encountered a failure when collecting configuration data. hr=0xC004F00E
.

System errors:
=============
Error: (06/11/2013 00:38:25 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:31:31 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:30:57 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:25:14 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:25:04 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:24:47 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:18:16 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:10:23 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:10:13 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:08:47 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Microsoft Office Sessions:
=========================
Error: (06/11/2013 11:16:41 AM) (Source: MsiInstaller)(User: HOME-499C9C3061)
Description: Product: YouSendIt Express -- Error 1316.A network error occurred while attempting to read from the file C:\WINDOWS\Installer\YouSendIt Express.msi(NULL)(NULL)(NULL)

 

Error: (06/11/2013 09:21:46 AM) (Source: MatSvc)(User: )
Description: hr=0xC004F00E

 

Error: (06/11/2013 09:21:46 AM) (Source: MatSvc)(User: )
Description: hr=0x80072EE7ISapCatalogService::GetFullSapCatalog

 

Error: (06/11/2013 09:21:15 AM) (Source: MatSvc)(User: )
Description: hr=0xC004F00E

 

Error: (06/11/2013 09:21:15 AM) (Source: MatSvc)(User: )
Description: hr=0x80072EE7ISapCatalogService::GetFullSapCatalog

 

Error: (06/10/2013 09:11:54 PM) (Source: MatSvc)(User: )
Description: hr=0x80070002

 

Error: (06/10/2013 09:11:54 PM) (Source: MatSvc)(User: )
Description: hr=0x80070002C:\Program Files\Microsoft Fix it Center\SAPFolder\Scheduled\DDA435FA-6E05-4DBF-80FE-C4EBE882E798.32

 

Error: (06/10/2013 09:11:53 PM) (Source: MatSvc)(User: )
Description: hr=0x80072EE7ISapCatalogService::GetFullSapCatalog

 

Error: (06/10/2013 06:45:40 PM) (Source: MatSvc)(User: )
Description: hr=0x8007041D

 

Error: (06/10/2013 04:18:46 PM) (Source: MatSvc)(User: )
Description: hr=0xC004F00E

=========================== Installed Programs ============================

Ad-Aware Antivirus (Version: 10.5.2.4379)
Ad-Aware Security Add-on (Version: 2.5.0.6)
Adobe AIR (Version: 3.7.0.1860)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
Adobe Flash Player 11 Plugin (Version: 11.7.700.202)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
Adobe Shockwave Player 12.0 (Version: 12.0.2.122)
Advertising Center (Version: 0.0.0.2)
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations (Version: 3.0.255.407)
ArcSoft Software Suite
ArcSoft TotalMedia HDCam (Version: 2.0.1.10)
Atheros Communications Inc.® AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver (Version: 1.0.0.21)
Audacity 1.2.6
Auslogics Disk Defrag (Version: 3.6)
AVIConverter 5.1.0 (Version: 5.1.0)
Canon Easy-PhotoPrint EX
Canon Easy-PhotoPrint Pro
Canon Easy-WebPrint EX
Canon MG8100 series MP Drivers
Canon MP Navigator EX 4.0
Canon My Printer
Canon PowerShot A4000 IS and A3400 IS and A2400 IS and A2300 and A1300 and A810 Camera User Guide (Version: 1.0.0.7)
Canon Solution Menu EX
Canon Utilities CameraWindow DC 8 (Version: 8.7.0.11)
Canon Utilities ImageBrowser EX (Version: 1.1.0.18)
Canon Utilities PhotoStitch (Version: 3.1.23.47)
CCleaner (Version: 4.02)
CD-LabelPrint
Cleanse Uninstaller Pro 6.5  (Version: )
CleanUp!
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Digital Camera Driver
DolbyFiles (Version: 0.1)
DVD Decrypter (Remove Only)
DVDFab 8.0.9.2 (12/05/2011) Qt
EASEUS Partition Master 7.1.1 Home Edition
Elevated Installer (Version: 2.1.13)
EmailStripper 2.2
Eusing Free Registry Cleaner
FLV to MP3 Converter
Foxit Reader (Version: 6.0.3.524)
Free iPod Video Converter V 2.8
Free WMA MP3 Converter
FreeStar Convert MP3 to WMA 1.0.5 (Version: 1.0.5)
Garmin Express (Version: 2.1.13)
Garmin Express Tray (Version: 2.1.13)
Garmin Update Service (Version: 2.1.13)
Intel® Graphics Media Accelerator Driver
Intel® Media SDK 2.0.12.24071 (Version: 2.0.12.24071)
Internet Explorer (Enable DEP)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Junk Mail filter update (Version: 14.0.8117.416)
LAME v3.98.2 for Audacity
Magic Match Adventures
MAGIX Video easy SE (Version: 1.0.4.3)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Maxtor Manager (Version: 4.01.0303)
Media Converter SA Edition 0.8 (Version: 0.8)
Menu Templates - Starter Kit (Version: 9.4.2.0)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Automated Troubleshooting Services Shim
Microsoft Fix it Center (Version: 1.0.0100)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook Connector (Version: 14.0.6123.5001)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Software Update for Web Folders  (English) 14 (Version: 14.0.6029.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Movie Templates - Starter Kit (Version: 9.4.2.0)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
MSGTAG
MSVC80_x86 (Version: 1.0.1.0)
MSVC80_x86_v2 (Version: 1.0.3.0)
MSVC90_x86 (Version: 1.0.1.2)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
Nero 9 Essentials
Nero BurnRights (Version: 3.4.11.100)
Nero BurnRights Help (Version: 3.4.4.100)
Nero ControlCenter (Version: 9.0.0.1)
Nero CoverDesigner (Version: 4.4.9.100)
Nero CoverDesigner Help (Version: 4.4.9.100)
Nero DiscSpeed (Version: 5.4.11.100)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.11.100)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.6.2.101)
Nero InfoTool (Version: 6.4.11.100)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.9.0)
Nero MediaHome 4 (Version: 4.5.9.4)
Nero MediaHome 4 Essentials
Nero MediaHome 4 Help (Version: 4.5.5.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero ShowTime (Version: 5.4.0.100)
Nero ShowTime (Version: 5.4.13.100)
Nero StartSmart (Version: 9.4.12.100)
Nero StartSmart Help (Version: 9.4.12.100)
Nero Vision (Version: 6.4.12.100)
Nero Vision Help (Version: 6.4.8.100)
NeroExpress (Version: 9.4.17.100)
neroxml (Version: 1.0.0)
OGA Notifier 1.7.0105.35.0 (Version: 1.7.0105.35.0)
Photo Notifier and Animation Creator (Version: 1.0.0.1009)
PrintFolders 2.21 (Version: 2.21)
QuickTime (Version: 7.73.80.64)
Recuva
RoboForm 7-8-9-5 (All Users) (Version: 7-8-9-5)
Roxio Easy DVD Copy (Version: 7.0.1.84)
Secunia PSI (3.0.0.6005) (Version: 3.0.0.6005)
Segoe UI (Version: 14.0.4327.805)
Speccy (Version: 1.21)
Spybot - Search & Destroy (Version: 2.0.12)
STK03N (Version: 0.00.4)
SUPERAntiSpyware (Version: 5.6.1014)
swMSM (Version: 12.0.0.1)
The KMPlayer (remove only)
The Treasures of Montezuma 2
Unlocker 1.9.0 (Version: 1.9.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Virgin Mobile (Version: 21.005.11.01.261)
Windows Defender (Version: 1.1.1593.21)
Windows Installer Clean Up (Version: 3.00.00.0000)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell™ 1.0 (Version: 2)
WinPatrol (Version: 28.1.2013.0)
WinZip Courier (Version: 3.5.10117)
Wondershare DVD Creator(Build 2.6.4)
Wondershare Video Converter Ultimate(Build 5.7.6.2)
YTD Video Downloader 4.0 (Version: 4.0)

========================= Memory info: ===================================

Percentage of memory in use: 60%
Total physical RAM: 1014.11 MB
Available physical RAM: 400.28 MB
Total Pagefile: 2962.86 MB
Available Pagefile: 2002.77 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.84 MB

 

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:465.75 GB) (Free:244.5 GB) NTFS
4 Drive e: (Optus Mobile) (CDROM) (Total:0.02 GB) (Free:0 GB) CDFS

 

========================= Users: ========================================

User accounts for \\HOME-499C9C3061

Administrator            ASPNET                   Guest                   
HelpAssistant            Lynne                    NeroMediaHomeUser.4     
SUPPORT_388945a0        

**** End of log ****

 

 

 

Will do the next few steps and get back to you  . . . :-)

 

 


Edited by hamluis, 11 June 2013 - 09:56 AM.


#4 noknojon

noknojon

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Posted 10 June 2013 - 10:34 PM

Thanks -

 

You can Copy and Paste the other reports, as it saves me from opening the report and making a new Notepad text to review each time I try to find something.

 

For a quick free Antivirus, Microsoft Security Essentials is easy to setup and updates almost every day -



#5 Tillpott

Tillpott
  • Topic Starter

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  • Local time:02:23 PM

Posted 10 June 2013 - 10:48 PM

Ok however you want to work with them I will do :-)

 

AdwCleaner

# AdwCleaner v2.303 - Logfile created 06/11/2013 at 13:29:00
# Updated 08/06/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Lynne - HOME-499C9C3061
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Lynne\My Documents\Downloads\SpyWare Removers\AdwCleaner\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

File Deleted : C:\Documents and Settings\Lynne\Application Data\Mozilla\Firefox\Profiles\btydr4mc.default\searchplugins\Askcom.xml
File Deleted : C:\Documents and Settings\Lynne\Application Data\Mozilla\Firefox\Profiles\btydr4mc.default\searchplugins\MyStart Search.xml
File Deleted : C:\Documents and Settings\Lynne\Application Data\Mozilla\Firefox\Profiles\btydr4mc.default\searchplugins\Search_Results.xml
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\adawaretb.xml
Folder Deleted : C:\Documents and Settings\All Users\Application Data\adawaretb
Folder Deleted : C:\Documents and Settings\All Users\Application Data\boost_interprocess
Folder Deleted : C:\Documents and Settings\All Users\Application Data\InstallMate
Folder Deleted : C:\Documents and Settings\All Users\Application Data\search protection
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Trymedia
Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\Wondershare
Folder Deleted : C:\Documents and Settings\Lynne\Application Data\adawaretb
Folder Deleted : C:\Documents and Settings\Lynne\Application Data\iWin
Folder Deleted : C:\Documents and Settings\Lynne\Application Data\Mozilla\Firefox\Profiles\btydr4mc.default\adawaretb
Folder Deleted : C:\Documents and Settings\Lynne\Application Data\Mozilla\Firefox\Profiles\btydr4mc.default\Conduit
Folder Deleted : C:\Documents and Settings\Lynne\Application Data\Mozilla\Firefox\Profiles\btydr4mc.default\ConduitEngine
Folder Deleted : C:\Documents and Settings\Lynne\Application Data\OpenCandy
Folder Deleted : C:\Documents and Settings\Lynne\Application Data\PriceGong
Folder Deleted : C:\Documents and Settings\Lynne\Local Settings\Application Data\AVG Secure Search
Folder Deleted : C:\Documents and Settings\Lynne\Local Settings\Application Data\Conduit
Folder Deleted : C:\Documents and Settings\Lynne\Local Settings\Application Data\PackageAware
Folder Deleted : C:\Documents and Settings\Lynne\Local Settings\Application Data\Wondershare
Folder Deleted : C:\Program Files\adawaretb
Folder Deleted : C:\Program Files\Common Files\AVG Secure Search
Folder Deleted : C:\Program Files\Common Files\Wondershare
Folder Deleted : C:\Program Files\Wondershare

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\IncrediMail_MediaBar_2
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0FB6A909-6086-458F-BD92-1F8EE10042A0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6A87B991-A31F-4130-AE72-6D0C294BF082}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B0DE3308-5D5A-470D-81B9-634FC078393B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E908B145-C847-4E85-B315-07E2E70DECF8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F3FEE66E-E034-436A-86E4-9690573BEE8A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0FB6A909-6086-458F-BD92-1F8EE10042A0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6A87B991-A31F-4130-AE72-6D0C294BF082}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B0DE3308-5D5A-470D-81B9-634FC078393B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E908B145-C847-4E85-B315-07E2E70DECF8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F3FEE66E-E034-436A-86E4-9690573BEE8A}
Key Deleted : HKCU\Software\PriceGong
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\adawaretb
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\DailyBibleGuideInstaller.Start
Key Deleted : HKLM\SOFTWARE\Classes\DailyBibleGuideInstaller.Start.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B3595550-5007-4AEB-BB04-D00E62E836A8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F0786343-938E-456B-8798-DE7EEC08F820}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2724386
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3196716
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{21EF3164-5FA8-4FF0-8BBE-25B23F313086}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CD082CCA-086F-4FD8-8FD7-247A0DBBD1CC}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DailyBibleGuideEI
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\Software\ImInstaller
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\adawaretb
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6C1B9042-3D32-49A1-916B-0AA3A9CDDFD6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\adawaretb
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@ei.DailyBibleGuide.com/Plugin
Key Deleted : HKLM\Software\PIP
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Documents and Settings\Lynne\Application Data\Mozilla\Firefox\Profiles\4rs4a1ex.default-1343559295625\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Lynne\Application Data\Mozilla\Firefox\Profiles\btydr4mc.default\prefs.js

C:\Documents and Settings\Lynne\Application Data\Mozilla\Firefox\Profiles\btydr4mc.default\user.js ... Deleted !

Deleted : user_pref("CT2724386..clientLogIsEnabled", false);
Deleted : user_pref("CT2724386..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.as[...]
Deleted : user_pref("CT2724386..uninstallLogServiceUrl", "hxxp://uninstall.users.conduit.com/Uninstall.asmx/Re[...]
Deleted : user_pref("CT2724386.AboutPrivacyUrl", "hxxp://www.conduit.com/privacy/Default.aspx");
Deleted : user_pref("CT2724386.CT2724407.CommunityChanged", true);
Deleted : user_pref("CT2724386.CT2724431.CommunityChanged", true);
Deleted : user_pref("CT2724386.CT2727162.CommunityChanged", true);
Deleted : user_pref("CT2724386.CT2727622.CommunityChanged", true);
Deleted : user_pref("CT2724386.CT2727646.CommunityChanged", true);
Deleted : user_pref("CT2724386.CT2727678.CommunityChanged", true);
Deleted : user_pref("CT2724386.CT2727750.CommunityChanged", true);
Deleted : user_pref("CT2724386.CTID", "ct2724386");
Deleted : user_pref("CT2724386.CommunitiesChangesLastCheckTime", "Thu Jan 13 2011 16:46:34 GMT+1000");
Deleted : user_pref("CT2724386.CommunityChanged", true);
Deleted : user_pref("CT2724386.CurrentServerDate", "23-3-2011");
Deleted : user_pref("CT2724386.DialogsAlignMode", "LTR");
Deleted : user_pref("CT2724386.DialogsGetterLastCheckTime", "Wed Mar 23 2011 22:43:05 GMT+1000");
Deleted : user_pref("CT2724386.DownloadReferralCookieData", "");
Deleted : user_pref("CT2724386.FirstServerDate", "12-1-2011");
Deleted : user_pref("CT2724386.FirstTime", true);
Deleted : user_pref("CT2724386.FirstTimeFF3", true);
Deleted : user_pref("CT2724386.FirstTimeSettingsDone", true);
Deleted : user_pref("CT2724386.FixPageNotFoundErrors", true);
Deleted : user_pref("CT2724386.GroupingLastCheckTime", "Wed Jan 12 2011 22:18:27 GMT+1000");
Deleted : user_pref("CT2724386.GroupingLastErrorCode", "");
Deleted : user_pref("CT2724386.GroupingLastResponse", true);
Deleted : user_pref("CT2724386.GroupingLastServerUpdateTime", "129387791910970000");
Deleted : user_pref("CT2724386.GroupingServerCheckInterval", 1440);
Deleted : user_pref("CT2724386.GroupingServiceUrl", "hxxp://grouping.services.conduit.com/");
Deleted : user_pref("CT2724386.HasUserGlobalKeys", true);
Deleted : user_pref("CT2724386.Initialize", true);
Deleted : user_pref("CT2724386.InitializeCommonPrefs", true);
Deleted : user_pref("CT2724386.InstallationAndCookieDataSentCount", 3);
Deleted : user_pref("CT2724386.InstallationId", "IncrediMail_MediaBar_2.exe");
Deleted : user_pref("CT2724386.InstallationType", "ConduitIntegration");
Deleted : user_pref("CT2724386.InstalledDate", "Wed Jan 12 2011 22:18:27 GMT+1000");
Deleted : user_pref("CT2724386.InvalidateCache", false);
Deleted : user_pref("CT2724386.IsGrouping", true);
Deleted : user_pref("CT2724386.IsMulticommunity", false);
Deleted : user_pref("CT2724386.IsOpenThankYouPage", false);
Deleted : user_pref("CT2724386.IsOpenUninstallPage", true);
Deleted : user_pref("CT2724386.LanguagePackLastCheckTime", "Wed Jan 12 2011 22:18:36 GMT+1000");
Deleted : user_pref("CT2724386.LanguagePackReloadIntervalMM", 1440);
Deleted : user_pref("CT2724386.LanguagePackServiceUrl", "hxxp://translation.users.conduit.com/Translation.ashx[...]
Deleted : user_pref("CT2724386.LastLogin_2.7.2.0", "Thu Jan 13 2011 16:36:51 GMT+1000");
Deleted : user_pref("CT2724386.LastLogin_3.3.3.2", "Wed Mar 23 2011 22:43:05 GMT+1000");
Deleted : user_pref("CT2724386.LatestVersion", "3.3.3.2");
Deleted : user_pref("CT2724386.Locale", "en");
Deleted : user_pref("CT2724386.LoginCache", 4);
Deleted : user_pref("CT2724386.MCDetectTooltipHeight", "83");
Deleted : user_pref("CT2724386.MCDetectTooltipUrl", "hxxp://@EB_INSTALL_LINK@/rank/tooltip/?version=1");
Deleted : user_pref("CT2724386.MCDetectTooltipWidth", "295");
Deleted : user_pref("CT2724386.RadioIsPodcast", false);
Deleted : user_pref("CT2724386.RadioLastCheckTime", "Wed Jan 12 2011 22:18:27 GMT+1000");
Deleted : user_pref("CT2724386.RadioLastUpdateIPServer", "0");
Deleted : user_pref("CT2724386.RadioMediaID", "21080102");
Deleted : user_pref("CT2724386.RadioMediaType", "Media Player");
Deleted : user_pref("CT2724386.RadioMenuSelectedID", "EBRadioMenu_CT272438621080102");
Deleted : user_pref("CT2724386.RadioStationName", "Mix%201620%20Am");
Deleted : user_pref("CT2724386.RadioStationURL", "hxxp://69.115.65.9:8000");
Deleted : user_pref("CT2724386.SearchEngine", "Search||hxxp://search.conduit.com/Results.aspx?q=UCM_SEARCH_TER[...]
Deleted : user_pref("CT2724386.SearchFromAddressBarIsInit", true);
Deleted : user_pref("CT2724386.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT272[...]
Deleted : user_pref("CT2724386.SearchInNewTabEnabled", true);
Deleted : user_pref("CT2724386.SearchInNewTabIntervalMM", 1440);
Deleted : user_pref("CT2724386.SearchInNewTabLastCheckTime", "Wed Jan 12 2011 22:18:28 GMT+1000");
Deleted : user_pref("CT2724386.SearchInNewTabServiceUrl", "hxxp://newtab.conduit-hosting.com/newtab/?ctid=EB_T[...]
Deleted : user_pref("CT2724386.SearchInNewTabUsageUrl", "hxxp://Usage.Hosting.conduit-services.com/UsageServic[...]
Deleted : user_pref("CT2724386.ServiceMapLastCheckTime", "Wed Mar 23 2011 22:43:04 GMT+1000");
Deleted : user_pref("CT2724386.SettingsCheckIntervalMin", 120);
Deleted : user_pref("CT2724386.SettingsLastCheckTime", "Wed Jan 12 2011 22:18:25 GMT+1000");
Deleted : user_pref("CT2724386.SettingsLastUpdate", "1294298391");
Deleted : user_pref("CT2724386.ThirdPartyComponentsInterval", 504);
Deleted : user_pref("CT2724386.ThirdPartyComponentsLastCheck", "Wed Jan 12 2011 22:18:24 GMT+1000");
Deleted : user_pref("CT2724386.ThirdPartyComponentsLastUpdate", "1246790578");
Deleted : user_pref("CT2724386.TrusteLinkUrl", "hxxp://trust.conduit.com/CT2724386");
Deleted : user_pref("CT2724386.Uninstall", true);
Deleted : user_pref("CT2724386.UserID", "UN62147295804094127");
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*************************

AdwCleaner[S1].txt - [27615 octets] - [11/06/2013 13:29:00]

########## EOF - C:\AdwCleaner[S1].txt - [27676 octets] ##########

 

 

JRT

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Microsoft Windows XP x86
Ran by Lynne on Tue 11/06/2013 at 13:39:00.20
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{24588FA4-10F1-41D7-B19D-6E22361E47FA}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\fighters"
Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\ytd video downloader"
Successfully deleted: [Folder] "C:\Documents and Settings\Lynne\Application Data\big fish games"
Successfully deleted: [Folder] "C:\Documents and Settings\Lynne\Application Data\fighters"
Successfully deleted: [Folder] "C:\Documents and Settings\Lynne\Application Data\pc cleaners"
Successfully deleted: [Folder] "C:\Documents and Settings\Lynne\Application Data\pcpro"
Successfully deleted: [Folder] "C:\Documents and Settings\Lynne\Local Settings\Application Data\adawarebp"
Successfully deleted: [Folder] "C:\Documents and Settings\All Users\start menu\programs\ytd video downloader"

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 11/06/2013 at 13:40:38.17
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

2 Adware Tracking Cookies were found with SUPERAnti Spyware

 

About to do Temp File Cleaner....



#6 noknojon

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Posted 11 June 2013 - 12:26 AM

General information Re: Spybot S&D and Ad-Aware

mvps.org is no longer recommending Spybot S&D or Ad-Aware due to poor testing results. See Here - (scroll down and read under Freeware Antispyware Products).
 

M.S.E. main page, and the download link is just taken from there.
Microsoft Security Essentials Download



#7 hamluis

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Posted 11 June 2013 - 10:02 AM

System errors:
=============
Error: (06/11/2013 00:38:25 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:31:31 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:30:57 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:25:14 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:25:04 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:24:47 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:18:16 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:10:23 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:10:13 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:08:47 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

 

I believe the possibility of a malfunctioning hard drive...deserves more attention.  I would download and run...the appropirate hard drive diagnostic, after removing and reattaching the cables to it.

 

Louis



#8 Tillpott

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Posted 11 June 2013 - 02:07 PM

System errors:
=============
Error: (06/11/2013 00:38:25 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:31:31 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:30:57 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:25:14 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:25:04 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:24:47 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:18:16 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:10:23 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:10:13 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (06/11/2013 00:08:47 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

 

I believe the possibility of a malfunctioning hard drive...deserves more attention.  I would download and run...the appropirate hard drive diagnostic, after removing and reattaching the cables to it.

 

Louis

 

 

Great - It has been misbehaving over the last 2 weeks - when I a requested reboot is necessary ... it will not start -no sound - just the light at the tower button and I have to turn it physically off at the power and wait a few mins before it will start with a "noise (beep)" and writing on the screen.

 

How to I know "what is the appropriate hard drive diagnostic" please.

 

My computer is still currently running TFC .... over 8 hours and still going .... !!!   Am on my notebook sending this.

 

 

Cheers



#9 hamluis

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Posted 11 June 2013 - 04:33 PM

TFC should take only a few minutes to run.  I'd guess that your hard drive is dying.

 

If you haven't backed up desired files yet...you might want to try such now and see if such is possible.

 

Do a hard shutdown, if you must...don't worry about TFC at this time.

 

Who is the manufacturer of your hard drive?

 

Louis

 

Data Recovery Using Puppy Linux, Brooks - http://www.bleepingcomputer.com/forums/t/489067/dual-boot-system-bluescreens-1-of-my-startup-choices/

 

Recover files from Windows hard disk using Puppy Linux help.artaro.eu - http://help.artaro.eu/index.php/data-recovery/recover-files-from-hard-disk.html

 

Data Recovery , GParted, AA - http://www.bleepingcomputer.com/forums/topic474881.html


Edited by hamluis, 11 June 2013 - 04:40 PM.
Added links.


#10 noknojon

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Posted 11 June 2013 - 05:39 PM

For Louis -

 

<< "Who is the manufacturer of your hard drive?" >>

 

From Speccy -

Hard Drives

466GB Western Digital WDC WD5000AAKB-00YSA0 (ATA):


#11 hamluis

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Posted 11 June 2013 - 06:10 PM

Data Lifeguard Diagnostic Manual - http://www.wdc.com/wdproducts/library/other/2779-701022.pdf , WD hard drive diagnostic.

 

Louis



#12 Tillpott

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Posted 12 June 2013 - 02:05 AM

OK ... Long night - over 8 hours to run TFC but it finally did it by itself ( I was up and down checking it every 1-2 hours . . .looking forward to an uninterupted nights sleep  tonight :-) )
 
Finally found, downloaded and run WD DIAG - 1st Quick test failed - 2nd Quick test PASS  I don't know how to copy and paste a .jpg to this Forum so I have attached the WD findings....

 

What should I do now  please ?

 

Tillpott

 

BTW Thanks so much for the continued support even in the wee small hours - I really appreciate it. :thumbsup: 
 
 

Attached Files



#13 Tillpott

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Posted 12 June 2013 - 02:19 AM

General information Re: Spybot S&D and Ad-Aware

mvps.org is no longer recommending Spybot S&D or Ad-Aware due to poor testing results. See Here - (scroll down and read under Freeware Antispyware Products).
 

M.S.E. main page, and the download link is just taken from there.
Microsoft Security Essentials Download

 

Have followed your instructions and unInstallled the two and downloaded, InInstalled and scanned with MSE -

 

:-)


Edited by Tillpott, 12 June 2013 - 02:22 AM.


#14 noknojon

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Posted 12 June 2013 - 04:41 AM

"Attached Thumbnails"
"I don't know how to copy and paste a .jpg to this Forum" - You have now -  :rolleyes:

 

1st Quick test failed - 2nd Quick test PASS < < Still not very good. Did it have a Long Test listed there ??

 

AdwCleaner had a lot of garbage listed, so we can never be sure if it was all removed by the one scan.
Now open AdwCleaner, click Uninstall and remove it. The program can not be updated, so it is reinstalled if required.

 

Have you opened MSE and set the Updates and Scan times ?
Click Settings and tick "Run a scheduled scan on my computer". I have Quick Scan, Daily, 2.00PM, and tick the other boxes.
Default Actions, are all set to Recommended Actions - "Real-time Protection" is ticked, and that is basically it -

 

ATF Cleaner may be better for your XP as it is lighter.  The RED download is to install it, and you can remove TFC via Control Panel > Add / Remove.

 

When downloaded, right click on it, click Properties, click to UNBLOCK download (if listed) -

 

Now list any changes, and if you followed Louis' advice on back-up .........



#15 Tillpott

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Posted 12 June 2013 - 07:22 PM

WD DIAG

1st Quick test failed - 2nd Quick test PASS < < Still not very good. Did it have a Long Test listed there ?? 

-  I did the Extended test but it failed - It took 3.5hrs so I opted for a good nights sleep instead of running a 2nd test !!! :-)

 

-Have removed AWCleaner.

 

-MSE - Yes all is set as you have suggested ... have run scans and had no unwanted guests found.

 

-Removed TFC by just deleting it - It was not in Control Panel and had no UnInstall with it.

 

-Have downloaded and run ATF Cleaner - only 3MB freed . . . I run CCleaner a couple of times a day after extended Internet use and after installing or uninstalling programs.

    There was no UNBLOCK in properties . .

 

What changes do you want me to list ??

 

Do you want me to run anything again and post anymore logs ?

 

-I have all my main files and photos backed up on an external HD and on a Laptop - Copied all my emails from Desktop yesterday to Laptop also just in case  . . .

 

Thanks for all your help.

 

Tillpott






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