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Help. Windows won't start


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#1 Kilay

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Posted 10 June 2013 - 06:55 PM

I just got home from work. I start my laptop and this is what I see "Windows failed to start. A recent hardware or software change might be the cause."

 

I used my laptop this morning and it worked just fine. I had not installed or downloaded anything.

The laptop is only a year old and I haven't had any problems with it until now.

 

Please and thank you in advance,

Lai



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#2 jhayz

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Posted 10 June 2013 - 07:52 PM

Hi kilay and :welcome: to BC

Please try going to Advance Boot Menu by tapping F8 on early boot or splash screen logo then choose on startup repair. See if the system is able to get back to normal after performing a start repair fix.


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#3 Kilay

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Posted 10 June 2013 - 08:06 PM

Thanks.

 

Yes. I tried that then it starts to load files, a blue screen appears for a second but it takes me back to the black screen



#4 jhayz

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Posted 11 June 2013 - 10:19 AM

Please try using 'Last Known Good Configuration' in Advanced boot menu. Post the computer model also next time.


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