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Installed & Cloned New Hard Drive - Windows Mail wont open


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6 replies to this topic

#1 byte007

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Posted 10 June 2013 - 06:14 PM

Greetings to you at Bleeping Computer. On Saturday June 8th I installed a new (and larger) Western Digital hard drive. I downloaded "Acronis True Image WD Edition" software (from Western Digital's website) and used it to clone my old hard drive onto my new hard drive. I removed the old hard drive. My computer is about 6 years old, it is running Windows Vista Home Premium.

Now when I try to open Windows Mail the following happens:

I get a window titled "Windows Mail Storage Recovery" that says: "Recovering the Windows Mail Database". That window disappears and I now get a window titled "WinMail.exe" that says: " Windows mail could not be started. The application was unable to open the Windows Mail message store. Windows Mail was unable to locate its message database. If you've move the database files to a new location, click OK to Reset the database path to that location. Otherwise, click Cancel to proceed, any existing messages found will be available under Orphaned Accounts. (0x00000000).

I click on the OK button and I get a Window titled "Browse for Folder" which already has the "Windows Mail" folder highlited. I click on the OK button and I get a Window titled "WinMail.exe" that says: "Windows Mail could not be started. The application was unable to open the Windows Mail Message Store. Your computer may be out of memory or your disk is full. (0x80004005). I click on the OK button and I get a Window titled "Windows Mail" that says: "Windows Mail could not be started because MSOE.DLL could not be initialiized. When I click on the OK button the window closes.

I currently have 4 GB of RAM and 627 GB of free space on my Hard Drive so I don't think that I am "running out of memory or that my disk is full".

 

This is the first time I have ever "Cloned" a drive; are there typically problems after cloning a drive?

Another thing I noticed was when I was trying to "search", it wasn't finding some files I know are there. Should I "Rebuild my index" ?

 

Please help.

 



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#2 hamluis

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Posted 11 June 2013 - 10:34 AM

Well...a cloned drive is an exact copy...so programs that worked before should work on the cloned drive, assuming no drive problems.  I'd have to assume that problems now...were problems before the clone was made.

 

Why did you change drives and clone?

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#3 byte007

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Posted 11 June 2013 - 06:19 PM

Hi Louis ! Thank you for replying. I can assure you that Windows Mail was working just fine before I cloned and replaced the hard drive. The reasons I replaced the hard drive were: it was a 320 GB drive and it had about.6 GB of free space, and the drive was about 6 years old and I was concerned that it might fail due to its age. 

 

Here is the results of running "Mini Toolbox".    FYI Drive H is an external Seagate Hard drive:

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Vince_2 (administrator) on 11-06-2013 at 15:55:31
Running from "C:\Users\Vince_2\Desktop"
Windows Vista ™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/11/2013 03:55:16 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: -583

Error: (06/11/2013 03:55:16 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: -583

Error: (06/11/2013 03:55:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: -583

Error: (06/11/2013 03:55:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: -583

Error: (06/11/2013 03:54:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: -583

Error: (06/11/2013 03:54:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: -583

Error: (06/11/2013 03:47:47 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: -583

Error: (06/11/2013 03:47:47 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: -583

Error: (06/11/2013 03:47:47 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: -583

Error: (06/11/2013 03:47:47 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: -583

System errors:
=============
Error: (06/11/2013 03:40:15 PM) (Source: Service Control Manager) (User: )
Description: Windows Search26

Error: (06/11/2013 03:40:15 PM) (Source: Service Control Manager) (User: )
Description: Windows Search2147749155 (0x80040D23)

Error: (06/11/2013 02:14:52 PM) (Source: Service Control Manager) (User: )
Description: Windows Search25

Error: (06/11/2013 02:14:52 PM) (Source: Service Control Manager) (User: )
Description: Windows Search2147749155 (0x80040D23)

Error: (06/11/2013 00:52:03 PM) (Source: Service Control Manager) (User: )
Description: McAfee Platform Services%%1053

Error: (06/11/2013 00:52:03 PM) (Source: Service Control Manager) (User: )
Description: 30000McAfee Platform Services

Error: (06/11/2013 00:52:03 PM) (Source: Service Control Manager) (User: )
Description: McAfee Platform Services%%1053

Error: (06/11/2013 00:52:03 PM) (Source: Service Control Manager) (User: )
Description: 30000McAfee Platform Services

Error: (06/11/2013 00:52:03 PM) (Source: DCOM) (User: )
Description: 1053mcpltsvc{20966775-18A4-4299-B8E3-772C336B52A7}

Error: (06/11/2013 11:09:34 AM) (Source: Service Control Manager) (User: )
Description: Windows Search24

Microsoft Office Sessions:
=========================
Error: (05/29/2013 10:45:45 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 88932 seconds with 1980 seconds of active time.  This session ended with a crash.

Error: (04/26/2013 11:27:35 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 7748 seconds with 1740 seconds of active time.  This session ended with a crash.

Error: (02/23/2013 02:41:46 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 27 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (09/25/2012 11:58:20 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 27625 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (08/28/2012 11:04:57 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 962 seconds with 240 seconds of active time.  This session ended with a crash.

Error: (02/21/2012 08:07:42 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 34 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (02/07/2012 05:02:52 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 21 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (01/20/2012 01:12:49 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 680 seconds with 660 seconds of active time.  This session ended with a crash.

Error: (01/17/2012 06:11:00 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 63897 seconds with 240 seconds of active time.  This session ended with a crash.

Error: (12/12/2011 01:22:13 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 9021 seconds with 3060 seconds of active time.  This session ended with a crash.

CodeIntegrity Errors:
===================================
  Date: 2013-05-19 10:34:57.325
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\PROGRA~1\McAfee\SITEAD~1\sahook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-19 10:34:57.300
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\PROGRA~1\McAfee\SITEAD~1\sahook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-07 06:15:33.992
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\PROGRA~1\McAfee\SITEAD~1\sahook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-07 06:15:33.967
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\PROGRA~1\McAfee\SITEAD~1\sahook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-03 07:33:09.706
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\PROGRA~1\McAfee\SITEAD~1\sahook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-03 07:33:09.701
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\PROGRA~1\McAfee\SITEAD~1\sahook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-30 10:26:33.652
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\PROGRA~1\McAfee\SITEAD~1\sahook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-30 10:26:33.647
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\PROGRA~1\McAfee\SITEAD~1\sahook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-05 23:16:26.831
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-05 23:16:26.444
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 3.0.1)
32 Bit HP CIO Components Installer (Version: 3.1.1)
ABBYY FineReader 6.0 Sprint (Version: 6.00.1395.4552)
Acrobat.com (Version: 2.3.0)
Acrobat.com (Version: 2.3.0.0)
Acronis True Image WD Edition (Version: 13.0.14184)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe AIR (Version: 2.0.3.13070)
Adobe Anchor Service CS4 (Version: 2.0)
Adobe Bridge 1.0 (Version: 001.000.000)
Adobe Bridge CS4 (Version: 3)
Adobe CMaps CS4 (Version: 2.0)
Adobe Color EU Extra Settings CS4 (Version: 2.0)
Adobe Color JA Extra Settings CS4 (Version: 2.0)
Adobe Color NA Recommended Settings CS4 (Version: 2.0)
Adobe Common File Installer (Version: 1.00.0000)
Adobe CSI CS4 (Version: 1)
Adobe Default Language CS4 (Version: 2.0)
Adobe Drive CS4 (Version: 1)
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0)
Adobe Extension Manager CS4 (Version: 2.0)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.169)
Adobe Fonts All (Version: 2.0)
Adobe Help Center 1.0 (Version: 001.000.000)
Adobe Illustrator 9.0 (Version: 9.0)
Adobe InDesign CS4 (Version: 6.0)
Adobe InDesign CS4 Application Feature Set Files (Roman) (Version: 6.0)
Adobe InDesign CS4 Common Base Files (Version: 6.0)
Adobe InDesign CS4 Icon Handler (Version: 6.0)
Adobe Linguistics CS4 (Version: 4.0.0)
Adobe Media Player (Version: 0.0.0)
Adobe Media Player (Version: 1.1)
Adobe Output Module (Version: 2.0)
Adobe PDF Library Files CS4 (Version: 9.0)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Reader 9.5.5 (Version: 9.5.5)
Adobe Search for Help (Version: 1.0)
Adobe Service Manager Extension (Version: 1.0)
Adobe Setup (Version: 2.0)
Adobe SGM CS4 (Version: 3.0)
Adobe SING CS4 (Version: 2.0)
Adobe Stock Photos 1.0 (Version: 001.000.000)
Adobe SVG Viewer (Version: 1.0)
Adobe Type Support CS4 (Version: 9.0)
Adobe Update Manager CS4 (Version: 6.0.0)
Adobe WinSoft Linguistics Plugin (Version: 1.1)
Adobe XMP Panels CS4 (Version: 2.0)
AdobeColorCommonSetCMYK (Version: 2.0)
AdobeColorCommonSetRGB (Version: 2.0)
AIM 6
Akamai NetSession Interface Service
Amazon MP3 Downloader 1.0.10
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
ArcSoft PhotoImpression 5
Art Explosion Greeting Card Factory (Version: 1.04.3500)
Attribute Changer 6.20 (Version: 6.20)
Auslogics Disk Defrag (Version: version 3.1)
Autodesk Design Review 2010 (Version: 10.0.0.108)
Belarc Advisor 7.2
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 120.0.194.000)
Canon Digital Camera Solution Disk 40-46 Software Starter Guide (Version: 1.1.0.1)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.7.0.4)
Canon Internet Library for ZoomBrowser EX (Version: 1.6.3.9)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.0.0.20)
Canon MP Navigator 3.0
Canon MP160 User Registration
Canon My Printer
Canon Personal Printing Guide (Version: 1.0.0.1)
Canon PowerShot A480 Camera User Guide (Version: 1.0.0.1)
Canon Utilities CameraWindow (Version: 7.2.0.2)
Canon Utilities CameraWindow DC (Version: 7.4.0.9)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (Version: 6.5.0.3)
Canon Utilities Easy-PhotoPrint
Canon Utilities MyCamera (Version: 7.2.0.4)
Canon Utilities MyCamera DC (Version: 7.2.0.5)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (Version: 1.8.0.1)
Canon Utilities ZoomBrowser EX (Version: 6.3.0.7)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.2.0.9)
ClickArt 400,000 (Version: 01.02.0000)
Connect (Version: 1.0.0.1)
Coupon Printer for Windows (Version: 4.0)
Coupon Printer for Windows (Version: 5.0.0.1)
Creating Keepsakes Scrapbook Designer (Version: 1.00.0000)
D3DX10 (Version: 15.4.2368.0902)
D7500 (Version: 120.0.237.000)
DAK CD & DVD Label Printer PRO 1.5.0
DAK Patterns Top 100
DAK Wave and MP3 Editor v4.2b (Version: 4.2.0)
DAK Wave MP3 Editor PRO v5.1b (Version: 5.10.0000)
DePopper 2.x
Destination Component (Version: 110.0.0.0)
DeviceDiscovery (Version: 120.0.194.000)
DirectX 9 Runtime (Version: 1.00.0000)
doPDF 6.2  printer
DWGSee DWG Viewer
EMC 11 Content (Version: 1.1.019)
Enhanced Multimedia Keyboard Solution
EPSON Attach To Email (Version: 1.01.0000)
EPSON Copy Utility 3 (Version: 3.3.0.0)
EPSON Event Manager (Version: 1.80.00)
EPSON File Manager (Version: 1.3.0.0)
EPSON Perf 3490 3590 Guide
EPSON Scan
EPSON Scan Assistant (Version: 1.10.00)
Equalizer
ESET Online Scanner v3
File Renamer - Basic (Version: 5.6.2)
Free PS Convert driver 8.15
Game Maker 7.0
G-Force (Version: 4.1.3)
GPBaseService2 (Version: 120.0.194.000)
Halo Zero Final V1.8.3
Hardware Diagnostic Tools (Version: 5.00.4323.13)
Home Improvement 1-2-3
HP Advisor (Version: 3.1.9152.3107)
HP Customer Experience Enhancements (Version: 1.00.0000)
HP Customer Feedback (Version: 1.0.0)
HP Customer Participation Program 12.0 (Version: 12.0)
HP Driver Diagnostics (Version: 1.03.0005)
HP Easy Setup - Core (Version: 1.00.0000)
HP Easy Setup - Frontend (Version: 5.00.0000)
HP Imaging Device Functions 12.0 (Version: 12.0)
HP Photosmart D7500 Printer Driver Software 12.0 Rel .4 (Version: 12.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Picasso Media Center Add-In (Version: 1.0.0)
HP Smart Web Printing (Version: 4.05)
HP Solution Center 12.0 (Version: 12.0)
HP Update (Version: 4.000.011.006)
HPPhotoGadget (Version: 120.0.150.000)
HPPhotoSmartDiscLabel_PaperLabel (Version: 2.04.0000)
HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.04.0000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
hpphotosmartdisclabelplugin (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 120.0.194.000)
HPSSupply (Version: 120.0.194.000)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Intel® Viiv™ Software (Version: 1.6.361.6)
iTunes (Version: 10.6.3.25)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 37 (Version: 6.0.370)
kuler (Version: 2.0)
LightScribe System Software (Version: 1.18.3.2)
LightScribe Template Designs - Wedding Pack 1 (Version: 1.10.19.1)
Linux MultiMedia Studio (LMMS) (Version: 0.4.9)
LiveUpdate 3.2 (Symantec Corporation) (Version: 3.2.0.68)
Macromedia Extension Manager (Version: 1.7.240)
Macromedia Flash 8 (Version: 8.00.0000)
Macromedia Flash 8 Video Encoder (Version: 1.00.0000)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 120.0.226.000)
MasterCook 5: Cooking Light
McAfee AntiVirus Plus (Version: 12.1.338)
McAfee Virtual Technician (Version: 6.0.0.0)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Corporation (Version: 9.0.30729.1)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.88.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft LifeCam (Version: 3.22.270.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Save as PDF Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser (Version: 10.0.1600.22)
Microsoft SQL Server 2008 Common Files (Version: 10.0.1600.22)
Microsoft SQL Server 2008 Database Engine Services (Version: 10.0.1600.22)
Microsoft SQL Server 2008 Database Engine Shared (Version: 10.0.1600.22)
Microsoft SQL Server 2008 Management Objects (Version: 10.0.1600.22)
Microsoft SQL Server 2008 Native Client (Version: 10.0.1600.22)
Microsoft SQL Server 2008 RsFx Driver (Version: 10.0.1600.22)
Microsoft SQL Server 2008 Setup Support Files (English) (Version: 10.0.1600.22)
Microsoft SQL Server Compact 3.5 SP1 Design Tools English (Version: 3.5.5692.0)
Microsoft SQL Server Compact 3.5 SP1 English (Version: 3.5.5692.0)
Microsoft SQL Server VSS Writer (Version: 10.0.1600.22)
Microsoft Visual C# 2008 Express Edition with SP1 - ENU
Microsoft Visual C# 2008 Express Edition with SP1 - ENU (Version: 9.0.30729)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ Run Time  Lib Setup (Version: 1.0.0)
Microsoft Web Publishing Wizard 1.52
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu (Version: 3.5.30729)
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32 (Version: 6.1.5295.17011)
Microsoft Works (Version: 08.05.0818)
Microsoft XNA Framework Redistributable 3.0 (Version: 3.0.11010.0)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
Microsoft XNA Game Studio 3.1 (ARP entry) (Version: 3.1.10527.0)
Microsoft XNA Game Studio 3.1 (Platformer) (Version: 3.1.10527.0)
Microsoft XNA Game Studio 3.1 (Redists) (Version: 3.1.10527.0)
Microsoft XNA Game Studio 3.1 (Shared Components) (Version: 3.1.10527.0)
Microsoft XNA Game Studio 3.1 (VCSExpress) (Version: 3.1.10527.0)
Microsoft XNA Game Studio 3.1 (Version: 3.1.10527.0)
Microsoft XNA Game Studio 3.1 (XnaLiveProxy) (Version: 3.1.10527.0)
Microsoft XNA Game Studio 3.1 Documentation (Version: 3.1.10527.0)
Microsoft XNA Game Studio Platform Tools (Version: 1.1.0.0)
Move Media Player
Moyea PPT to Video Converter version 2.2.0.55
Mozilla Firefox (3.6.26) (Version: 3.6.26 (en-US))
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee autoProducer 5.0 (Version: 5.00.050)
My HP Games (Version: HPCMPQ1601)
Napster (Version: 4.1.0.4)
Napster Burn Engine (Version: 3.5.0000)
Norton Ghost (Version: 14.0.4.30167)
NVIDIA Drivers (Version: 1.3)
OverDrive Media Console (Version: 2.1.0)
panda_ss1 Screen Saver
PDF Settings CS4 (Version: 9.0)
Photoshop Camera Raw (Version: 5.0)
Presto! BizCard 4.1 Eng
Print Perfect Fonts (Version: 9.0.17)
PrintMaster 12
PS_SF_04_D7500_Software_Min (Version: 120.0.237.000)
Python 2.4.3 (Version: 2.4.3150)
QuickTime (Version: 7.69.80.9)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek High Definition Audio Driver (Version: 6.0.1.5845)
RealUpgrade 1.1 (Version: 1.1.0)
Registry Mechanic 9.0 (Version: 9.0)
Rhapsody
Rhapsody Player Engine (Version: 1.0.604)
Rio Internet Update (Version: 2.90)
Rio Music Manager (Version: 2.90)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.1)
Roxio CinePlayer (Version: 5.0)
Roxio CinePlayer Decoder Pack (Version: 4.3.0)
Roxio Creator 2009 (Version: 1.1.110)
Roxio Creator 2009 (Version: 11.0)
Roxio Creator 2009 (Version: 4.5.0)
Roxio Creator Audio (Version: 3.3.0)
Roxio Creator Basic v9 (Version: 3.3.0)
Roxio Creator Copy (Version: 3.3.0)
Roxio Creator Data (Version: 3.3.0)
Roxio Creator EasyArchive (Version: 3.3.0)
Roxio Creator Tools (Version: 3.3.0)
Roxio Express Labeler 3 (Version: 2.1.0)
Roxio File Backup (Version: 1.3.0)
Roxio MyDVD Basic v9 (Version: 9.0.095)
Roxio Update Manager (Version: 6.0.0)
Roxio Video Capture USB Driver
ScanSoft OmniPage SE 4.0 (Version: 15.00.0020)
Seagate Manager Installer (Version: 2.01.0051)
SeaTools for Windows (Version: 1.1.1.0)
Segoe UI (Version: 15.4.2271.0615)
ShadowExplorer 0.7 (Version: 0.7.410.0)
Shared C Run-time for x86 (Version: 10.0.0)
Shockwave
Shop for HP Supplies (Version: 12)
Smart PDF Converter 4.2 (Version: 4.2)
SmartSound Quicktracks Plugin (Version: 3.0.8.0)
SmartWebPrinting (Version: 120.0.194.000)
Soft Data Fax Modem with SmartCP (Version: 7.74.00)
SoftSkies (Version: 1.5.2)
SolutionCenter (Version: 120.0.194.000)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Sql Server Customer Experience Improvement Program (Version: 10.0.1600.22)
SQL Server System CLR Types (Version: 10.0.1600.22)
Status (Version: 120.0.194.000)
Suite Shared Configuration CS4 (Version: 1.0)
SUPERAntiSpyware Free Edition (Version: 4.29.0.1004)
TestDrive Client (Version: 1.00.2000)
The Print Shop®
Toolbox (Version: 120.0.194.000)
TrayApp (Version: 120.0.194.000)
TuxGuitar 1.2
UnloadSupport (Version: 11.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
URGE (Version: 1.1.9060.0)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
VLC media player 1.1.11 (Version: 1.1.11)
Wal-Mart Music Downloads Store (Version: 116.00.0000)
Warcraft III
WebReg (Version: 120.0.194.000)
WhiteCap (Version: 5.4.3)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Vista Upgrade Advisor (Version: 1.0.4)
Word to PDF Converter 3.00
World of Warcraft
Xvid 1.2.2 final uninstall (Version: 1.2)
Yahoo! ¤u¨ã¦C
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Widgets (Version: 4.5.2.0)

========================= Memory info: ===================================

Percentage of memory in use: 68%
Total physical RAM: 3573.77 MB
Available physical RAM: 1140.86 MB
Total Pagefile: 7341.25 MB
Available Pagefile: 5142.23 MB
Total Virtual: 2047.88 MB
Available Virtual: 1963.44 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:907.47 GB) (Free:627.37 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:24.04 GB) (Free:17.27 GB) NTFS
6 Drive h: (FreeAgent Drive) (Fixed) (Total:931.51 GB) (Free:480.11 GB) NTFS

========================= Users: ========================================

User accounts for \\TINO-PC

Administrator            ASPNET                   Guest                   
IUSR_NMPR                Michael                  Tony                    
Vince                    Vince_2                 

**** End of log ****

 

Speccy:

http://speccy.piriform.com/results/z3Ir16PuJwWNUVBbxbW7127



#4 hamluis

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Posted 11 June 2013 - 09:24 PM

Pardon me, but I don't use Windows Mail,,,so I'm assuming that it's basically similar to IE/Outlook Express in how it works.

 

What is the file path for your email client store?  Is it the same as it was before?

 

If so, then I would suspect that your email client is corrupt and needs to be reinstalled/repaired.

 

Looking at your Event Viewer input...I don't even see Windows Mail listed as installed...nor do I see listed as an .exe or process on your snapshot.  I see no indication that you should expect it to work.

 

See http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/windows-mail-location/7bc7295b-fe7b-466b-be61-bd355e80f30b .AND http://www.vistax64.com/tutorials/62560-windows-mail-problems.html .

 

Louis



#5 desf

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Posted 12 July 2013 - 04:27 PM

An update to my previous input:
I followed the experience of Tubebend on Acronis forum http://forum.acronis.com/forum/25558. There I was guided to problems with the Intel Drivers for Intel Rapid Storage Technology. As I have the same chip set, I updated my drivers from the address
http://downloadmirror.intel.com/15251/eng/STOR_allOS_9.6.0.1014_PV.exe
This solved my problem.

Thanks to Tubebend and to other contributors here.

des

#6 vanden

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Posted 19 June 2015 - 05:04 PM


An update to my previous input:
I followed the experience of Tubebend on Acronis forum http://forum.acronis.com/forum/25558. There I was guided to problems with the Intel Drivers for Intel Rapid Storage Technology. As I have the same chip set, I updated my drivers from the address
http://downloadmirror.intel.com/15251/eng/STOR_allOS_9.6.0.1014_PV.exe
This solved my problem.

Thanks to Tubebend and to other contributors here.

des

THANKS it works perfectly !


Edited by vanden, 19 June 2015 - 05:05 PM.


#7 zcomputerwiz

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Posted 26 June 2015 - 01:44 PM

 

 

Intel Drivers for Intel Rapid Storage Technology

This is so common after cloning for Vista that it should really be a sticky...


Have you tried turning it off and on again?





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