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Cant log on to my username.


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#1 rocwilder35

rocwilder35

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Posted 10 June 2013 - 05:36 PM

Starting today I have been having trouble logging on to my user profile. When I would click it would stay on the screen with the round circle loading but not advancing past that point. It is only happening with one account so I did a system restore and then started getting the message The group policy service client failed the logon access in denied. I followed the directions in this youtube video  but it was unsuccessful.  Please please help me out with a solution that doesn;t involve starting from scratch. I didn't download any new programs or make any major changes recently so it seems to be out of the blue. The profile is an administrator and there is one other administrator profile I can work from. However I have alot of valuable files and folders that are hidden and locked in folder lock plus I would lose all my firefox data. I just cant bear that knowing that nothing significant happened and this just seems so random. Please once again help me.

 



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#2 rocwilder35

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Posted 10 June 2013 - 05:53 PM

From Minitoolbox these are my last 10 event viewer errors, list installed programs, and list users partitions and memory size

 

Event log errors: ===============================
 
Application errors:
==================
Error: (06/10/2013 06:25:33 PM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.
 
Error: (06/10/2013 06:10:52 PM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.
 
Error: (06/10/2013 06:09:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: search_protect.exe, version: 1.0.0.0, time stamp: 0x4b1ae3c6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x12c
Faulting application start time: 0xsearch_protect.exe0
Faulting application path: search_protect.exe1
Faulting module path: search_protect.exe2
Report Id: search_protect.exe3
 
Error: (06/10/2013 06:08:36 PM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.
 
Error: (06/10/2013 05:58:06 PM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.
 
Error: (06/10/2013 05:57:45 PM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.
 
Error: (06/10/2013 04:44:47 PM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.
 
Error: (06/10/2013 04:31:51 PM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.
 
Error: (06/10/2013 04:26:33 PM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.
 
Error: (06/10/2013 04:24:31 PM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.
 

System errors:
=============
Error: (06/10/2013 03:54:01 PM) (Source: Service Control Manager) (User: )
Description: The Freemake Improver service failed to start due to the following error:
%%1053
 
Error: (06/10/2013 03:54:01 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Freemake Improver service to connect.
 
Error: (06/10/2013 03:53:21 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:51:52 PM on ?6/?10/?2013 was unexpected.
 
Error: (06/10/2013 03:48:15 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
 
Error: (06/10/2013 03:48:15 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
 
Error: (06/10/2013 03:48:15 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
 
Error: (06/10/2013 03:47:16 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (06/10/2013 03:47:16 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (06/10/2013 03:47:15 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}
 
Error: (06/10/2013 03:47:09 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}
 

Microsoft Office Sessions:
=========================
Error: (06/10/2013 06:25:33 PM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.
 
Error: (06/10/2013 06:10:52 PM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.
 
Error: (06/10/2013 06:09:22 PM) (Source: Application Error)(User: )
Description: search_protect.exe1.0.0.04b1ae3c6unknown0.0.0.000000000c00000050000000012c01ce6627255191e7C:\Program Files (x86)\StartNow Toolbar\search_protect.exeunknown66f38405-d21a-11e2-a3f7-00038a000015
 
Error: (06/10/2013 06:08:36 PM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.
 
Error: (06/10/2013 05:58:06 PM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.
 
Error: (06/10/2013 05:57:45 PM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.
 
Error: (06/10/2013 04:44:47 PM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.
 
Error: (06/10/2013 04:31:51 PM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.
 
Error: (06/10/2013 04:26:33 PM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.
 
Error: (06/10/2013 04:24:31 PM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.
 

=========================== Installed Programs ============================
 
µTorrent (Version: 3.2.3.28705)
10-Key
AD Blocker (Version: 2.0)
Adapter 1.0.3.0
Adobe AIR (Version: 1.5.3.9130)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
Adobe Flash Player 11 Plugin (Version: 11.7.700.202)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
AIM 7
Anti-phishing Domain Advisor (Version: 1.0.0.0)
Anvi Smart Defender 1.8 (Version: 1.8)
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support (Version: 2.1.5)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.15.4.0)
Ask Toolbar Updater (Version: 1.2.2.23821)
ATI Catalyst Install Manager (Version: 3.0.774.0)
Audacity 2.0
AVG Security Toolbar (Version: 15.2.0.5)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 7.1.361.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.95)
Blio (Version: 2.0.5350)
Bounce Symphony (Version: 2.2.0.95)
BrowserProtect
Build-a-lot 2 (Version: 2.2.0.95)
Bulk Rename Utility 2.7.1.2
Cake Mania (Version: 2.2.0.95)
Camersoft Webcam Capture 2.2.32
Camtasia Studio 7 (Version: 7.1.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0511.2153.37435)
Catalyst Control Center Graphics Full Existing (Version: 2010.0511.2153.37435)
Catalyst Control Center Graphics Full New (Version: 2010.0511.2153.37435)
Catalyst Control Center Graphics Light (Version: 2010.0511.2153.37435)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0511.2153.37435)
Catalyst Control Center InstallProxy (Version: 2010.0511.2153.37435)
Catalyst Control Center Localization All (Version: 2010.0511.2153.37435)
CCC Help Chinese Standard (Version: 2010.0511.2152.37435)
CCC Help Chinese Traditional (Version: 2010.0511.2152.37435)
CCC Help Czech (Version: 2010.0511.2152.37435)
CCC Help Danish (Version: 2010.0511.2152.37435)
CCC Help Dutch (Version: 2010.0511.2152.37435)
CCC Help English (Version: 2010.0511.2152.37435)
CCC Help Finnish (Version: 2010.0511.2152.37435)
CCC Help French (Version: 2010.0511.2152.37435)
CCC Help German (Version: 2010.0511.2152.37435)
CCC Help Greek (Version: 2010.0511.2152.37435)
CCC Help Hungarian (Version: 2010.0511.2152.37435)
CCC Help Italian (Version: 2010.0511.2152.37435)
CCC Help Japanese (Version: 2010.0511.2152.37435)
CCC Help Korean (Version: 2010.0511.2152.37435)
CCC Help Norwegian (Version: 2010.0511.2152.37435)
CCC Help Polish (Version: 2010.0511.2152.37435)
CCC Help Portuguese (Version: 2010.0511.2152.37435)
CCC Help Russian (Version: 2010.0511.2152.37435)
CCC Help Spanish (Version: 2010.0511.2152.37435)
CCC Help Swedish (Version: 2010.0511.2152.37435)
CCC Help Thai (Version: 2010.0511.2152.37435)
CCC Help Turkish (Version: 2010.0511.2152.37435)
ccc-core-static (Version: 2010.0511.2153.37435)
ccc-utility64 (Version: 2010.0511.2153.37435)
Chuzzle Deluxe (Version: 2.2.0.95)
ConvertHelper 2.2
CyberLink DVD Suite Deluxe (Version: 7.0.3210)
D3DX10 (Version: 15.4.2368.0902)
DealCabby (Version: 1.0921.1509)
Debut Video Capture Software
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Delta Chrome Toolbar
Delta toolbar   (Version: 1.8.10.0)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
DivX Setup (Version: 2.6.1.22)
Dora's World Adventure (Version: 2.2.0.95)
Download Updater (AOL LLC)
Doxillion Document Converter
DVD Menu Pack for HP MediaSmart Video (Version: 4.2.4412)
Escape Rosecliff Island (Version: 2.2.0.95)
Everything 1.2.1.371
Ezvid (Version: 0.8.9.5)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
FireShot Pro for Firefox, SeaMonkey and Thunderbird
Free Hide Folder
Freemake Video Converter version 3.2.1 (Version: 3.2.1)
Freemake Video Downloader (Version: 3.4.3)
FreeScreenSharing (Version: 0.56.15.0)
Google Chrome (Version: 27.0.1453.94)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.145)
Graboid Video 3.32 (Version: 3.32)
Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Auto (Version: 1.0.12494.3472)
HP Client Services (Version: 1.0.12656.3472)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Game Console
HP Games (Version: 1.0.1.5)
HP LaserJet P1500 series
HP MediaSmart DVD (Version: 4.2.4521)
HP MediaSmart Music (Version: 4.2.4517)
HP MediaSmart Photo (Version: 4.2.4513)
HP MediaSmart SmartMenu (Version: 3.1.2.4)
HP MediaSmart Video (Version: 4.2.4522)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.4.0)
HP MovieStore (Version: 1.0.027)
HP MovieStore (Version: 2.0.2)
HP Odometer (Version: 2.10.0000)
HP Setup (Version: 8.4.4400.3525)
HP Setup Manager (Version: 1.0.12844.3519)
HP Support Assistant (Version: 7.0.39.15)
HP Support Information (Version: 10.1.1000)
HP Update (Version: 5.002.003.003)
HP Vision Hardware Diagnostics (Version: 2.1.6.0)
hppMSRedist (Version: 1.00.0000)
hppusgP1500 (Version: 1.1.0.1)
HPSSupply (Version: 2.1.1.0000)
Hulu Desktop (Version: 0.9.13)
iLivid (Version: 1.92.0.117387)
Internet TV for Windows Media Center (Version: 4.2.2.0)
Intuit Statement Writer 2011 (Version: 1.00.0001)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Kobo (Version: 1.6)
LabelPrint (Version: 2.5.3130)
Lagarith lossless video codec (Remove Only)
LAME v3.99.3 (for Windows)
LightScribe System Software (Version: 1.18.15.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 130.0.374.000)
Mastering Intuit QuickBooks Enterprise Solutions 11.0
Mastering Intuit QuickBooks Enterprise Solutions 11.0 (Version: 10.0.0)
Media Cope 3.2
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Motorola Driver Installation (Version: 2.6.2)
Motorola Phone Tools (Version: 4.30)
Motorola Phone Tools (Version: 4.5.0b 2/22/2007)
Movie Theme Pack for HP MediaSmart Video (Version: 4.2.4412)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
MrvlUsgTracking (Version: 1.0.7)
MrvlUsgTracking64 (Version: 1.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
My Screen Recorder 3.0
Mystery P.I. - The London Caper (Version: 2.2.0.95)
Norton Online Backup (Version: 2.1.17869)
Norton Security Scan (Version: 3.6.0.31)
PDF Complete Special Edition (Version: 4.0.9)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.7717)
PictureMover (Version: 3.5.0.33)
Plants vs. Zombies (Version: 2.2.0.95)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4329)
PowerDirector (Version: 8.0.3129)
PressReader (Version: 5.10.621.0)
PricePeep (Version: 2.1.322.0)
QuickBooks (Version: 21.0.4008.904)
QuickBooks (Version: 22.0.4011.2206)
QuickBooks Enterprise Solutions: Accountant Edition 11.0 (Version: 21.0.4008.904)
QuickBooks Enterprise Solutions: Accountant Edition 12.0 (Version: 22.0.4011.2206)
QuickTime (Version: 7.71.80.42)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.6)
Realtek High Definition Audio Driver (Version: 6.0.1.6196)
RealUpgrade 1.1 (Version: 1.1.0)
Recovery Manager (Version: 5.5.3219)
RoxioNow Player (Version: 1.9.5.101)
Savings Addon (Version: 1.26.153.1)
Skype™ 4.2 (Version: 4.2.166)
StartNow Toolbar (Version: 2.5.0)
SUPERAntiSpyware (Version: 5.0.1108)
SupportSoft Assisted Service (Version: 15)
TaxACT 2008 Preparer's - 1040 Edition
TaxACT 2009 New Jersey Preparer's - 1040 Edition
TaxACT 2009 New York Preparer's - 1040 Edition
TaxACT 2009 Pennsylvania Preparer's - 1040 Edition
TaxACT 2009 Preparer's - 1040 Edition
TaxACT 2010 New Jersey Preparer's - 1040 Edition
TaxACT 2010 New York Preparer's - 1040 Edition
TaxACT 2010 Pennsylvania Preparer's - 1040 Edition
TaxACT 2010 Preparer's - 1040 Edition
TaxACT 2011 California Preparer's - 1040 Edition
TaxACT 2011 New Jersey Preparer's - 1040 Edition
TaxACT 2011 New York Preparer's - 1040 Edition
TaxACT 2011 New York Preparer's - 1120 Edition
TaxACT 2011 New York Preparer's - 1120S Edition
TaxACT 2011 Pennsylvania Preparer's - 1040 Edition
TaxACT 2011 Preparer's - 1040 Edition
TaxACT 2011 Preparer's - 1120 Edition
TaxACT 2011 Preparer's - 1120S Edition
TaxACT 2011 Vermont Preparer's - 1040 Edition
TaxACT 2012 Alabama Preparer's - 1040 Edition
TaxACT 2012 Arizona Preparer's - 1040 Edition
TaxACT 2012 Arkansas Preparer's - 1040 Edition
TaxACT 2012 California Preparer's - 1040 Edition
TaxACT 2012 Colorado Preparer's - 1040 Edition
TaxACT 2012 Connecticut Preparer's - 1040 Edition
TaxACT 2012 Delaware Preparer's - 1040 Edition
TaxACT 2012 District of Columbia Preparer's - 1040 Edition
TaxACT 2012 Georgia Preparer's - 1040 Edition
TaxACT 2012 Hawaii Preparer's - 1040 Edition
TaxACT 2012 Idaho Preparer's - 1040 Edition
TaxACT 2012 Illinois Preparer's - 1040 Edition
TaxACT 2012 Indiana Preparer's - 1040 Edition
TaxACT 2012 Iowa Preparer's - 1040 Edition
TaxACT 2012 Kansas Preparer's - 1040 Edition
TaxACT 2012 Kentucky Preparer's - 1040 Edition
TaxACT 2012 Louisiana Preparer's - 1040 Edition
TaxACT 2012 Maine Preparer's - 1040 Edition
TaxACT 2012 Maryland Preparer's - 1040 Edition
TaxACT 2012 Massachusetts Preparer's - 1040 Edition
TaxACT 2012 Michigan Preparer's - 1040 Edition
TaxACT 2012 Minnesota Preparer's - 1040 Edition
TaxACT 2012 Mississippi Preparer's - 1040 Edition
TaxACT 2012 Missouri Preparer's - 1040 Edition
TaxACT 2012 Montana Preparer's - 1040 Edition
TaxACT 2012 Nebraska Preparer's - 1040 Edition
TaxACT 2012 New Hampshire Preparer's - 1040 Edition
TaxACT 2012 New Jersey Preparer's - 1040 Edition
TaxACT 2012 New Mexico Preparer's - 1040 Edition
TaxACT 2012 New York Preparer's - 1040 Edition
TaxACT 2012 New York Preparer's - 1120 Edition
TaxACT 2012 New York Preparer's - 1120S Edition
TaxACT 2012 North Carolina Preparer's - 1040 Edition
TaxACT 2012 North Dakota Preparer's - 1040 Edition
TaxACT 2012 Ohio Preparer's - 1040 Edition
TaxACT 2012 Oklahoma Preparer's - 1040 Edition
TaxACT 2012 Oregon Preparer's - 1040 Edition
TaxACT 2012 Pennsylvania Preparer's - 1040 Edition
TaxACT 2012 Preparer's - 1040 Edition
TaxACT 2012 Preparer's - 1120 Edition
TaxACT 2012 Preparer's - 1120S Edition
TaxACT 2012 Rhode Island Preparer's - 1040 Edition
TaxACT 2012 South Carolina Preparer's - 1040 Edition
TaxACT 2012 Tennessee Preparer's - 1040 Edition
TaxACT 2012 Utah Preparer's - 1040 Edition
TaxACT 2012 Vermont Preparer's - 1040 Edition
TaxACT 2012 Virginia Preparer's - 1040 Edition
TaxACT 2012 West Virginia Preparer's - 1040 Edition
TaxACT 2012 Wisconsin Preparer's - 1040 Edition
Toolbar Cleaner 1.0
Transporter (Version: 3.1.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Viewpoint Media Player
Virtual Families (Version: 2.2.0.95)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
VLC media player 1.1.11 (Version: 1.1.11)
W2 Mate (2011) 8.0.42
Wheel of Fortune 2 (Version: 2.2.0.95)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Winkflash Transporter (Version: 1.0.1)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
Zinio Reader 4 (Version: 4.0.3184)
Zuma Deluxe (Version: 2.2.0.95)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 52%
Total physical RAM: 2815.29 MB
Available physical RAM: 1340.84 MB
Total Pagefile: 5628.76 MB
Available Pagefile: 3453.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.76 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:452.39 GB) (Free:309.81 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:13.27 GB) (Free:1.63 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DAD-HP
 
Administrator            ASPNET                   dad                     
Guest                    mom                      rory                    


#3 rocwilder35

rocwilder35
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Posted 10 June 2013 - 06:09 PM

Here is my bluescreenview info. Once again please help someone.

 

Dump File         : 101211-14305-01.dmp
Crash Time        : 10/12/2011 7:17:30 AM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`021dfe30
Parameter 3       : fffff800`00ba2748
Parameter 4       : fffffa80`05d33230
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor         : x64
Crash Address     : ntoskrnl.exe+705c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\101211-14305-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 285,663
Dump File Time    : 10/12/2011 3:30:16 PM






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