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Infected with "Internet Security designed to protect"


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12 replies to this topic

#1 Papacap

Papacap

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Posted 10 June 2013 - 04:21 PM

Howdy,

 

My girlfriends computer has become infected with a virus/rootkit like the one mentioned in http://www.bleepingcomputer.com/forums/t/495851/internet-security-designed-to-protect-wont-get-off-my-computer/?p=3060968 It's mainly used for her facebook and the grandsons Club Penguin. I've talked to her about not clicking FB links, but not sure if she listened.

 

Here is my DDS.txt, if you need more info let me know.

 

Thanks in advance for the help.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.17267  BrowserJavaVersion: 1.6.0_24
Run by Cindy at 15:59:04 on 2013-06-10
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.2804.1220 [GMT -5:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\FS\Spyro Portal\FlashPortal.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\System32\svchost.exe -k secsvcs
"C:\Windows\SysWOW64\svchost.exe" -k LocalServiceDns
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
mURLSearchHooks: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - <orphaned>
mWinlogon: Userinit = userinit.exe,
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{0C51A8F8-732A-4BF4-B422-30503915BB33} : DHCPNameServer = 172.16.48.2
TCP: Interfaces\{F9D287F2-EAFC-44D0-9994-87B497D24DA2} : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{F9D287F2-EAFC-44D0-9994-87B497D24DA2}\2496C6C697271697 : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
x64-mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
x64-Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\8dwm2ix5.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Cindy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;C:\Windows\System32\drivers\Lbd.sys [2011-10-11 69376]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-8-3 321104]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2010-8-3 867360]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 SpyroService;Spyro Portal Service;C:\Program Files (x86)\FS\Spyro Portal\FlashPortal.exe [2012-1-31 48128]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-8-3 2320920]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-8-3 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-8-3 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-8-3 271872]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-10-16 321064]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2009-12-1 40448]
S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2009-11-5 50432]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-7-6 1255736]
S4 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]
S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2011-8-18 2152152]
S4 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-3-8 250368]
S4 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2009-11-5 144640]
S4 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-7-14 243232]
.
=============== Created Last 30 ================
.
2013-06-10 20:38:27    76232    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1E94F478-73C1-4090-819B-7C06FA55DC3A}\offreg.dll
2013-06-10 20:17:36    388096    ----a-r-    C:\Users\Cindy\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2013-06-10 19:50:24    0    ----a-w-    C:\Users\Cindy\msconfig.exe
2013-06-10 19:50:24    0    ----a-w-    C:\Users\Cindy\icq.exe
2013-06-10 19:50:22    844288    ----a-w-    C:\Users\Cindy\AppData\Roaming\ihdefender.exe
2013-06-10 19:50:22    211968    ----a-w-    C:\Users\Cindy\skype.exe
2013-06-07 20:28:04    9460464    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1E94F478-73C1-4090-819B-7C06FA55DC3A}\mpengine.dll
2013-05-18 14:10:57    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-05-16 01:55:37    --------    d-----w-    C:\7fb21c0d6815d8115f5175adeb6c5006
2013-05-15 01:22:16    --------    d-----w-    C:\Program Files\CCleaner
.
==================== Find3M  ====================
.
2013-05-26 21:59:53    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-26 21:59:53    692104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-05-02 07:06:08    278800    ------w-    C:\Windows\System32\MpSigStub.exe
2013-04-12 14:36:37    1653096    ----a-w-    C:\Windows\System32\drivers\ntfs.sys
2013-03-19 06:19:35    5497688    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-03-19 05:54:37    43520    ----a-w-    C:\Windows\System32\csrsrv.dll
2013-03-19 05:06:09    3958120    ----a-w-    C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:06:09    3902312    ----a-w-    C:\Windows\SysWow64\ntoskrnl.exe
2013-03-19 04:53:45    6656    ----a-w-    C:\Windows\SysWow64\apisetschema.dll
2013-03-19 03:19:03    112640    ----a-w-    C:\Windows\System32\smss.exe
.
============= FINISH: 16:00:22.66 ===============
 

 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 10 June 2013 - 04:45 PM


Hello Papacap

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Papacap

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Posted 10 June 2013 - 05:15 PM

here is the ADWCleaner log

 

# AdwCleaner v2.303 - Logfile created 06/10/2013 at 16:59:50
# Updated 08/06/2013 by Xplode
# Operating system : Windows 7 Home Premium  (64 bits)
# User : Cindy - CINDY-PC
# Boot Mode : Normal
# Running from : C:\Users\Cindy\Desktop\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Swag_Bucks
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Users\Cindy\AppData\Local\Conduit
Folder Deleted : C:\Users\Cindy\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Cindy\AppData\LocalLow\Swag_Bucks

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\Swag_Bucks
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BFE4B5CB-63F7-4A51-9266-6167655D5B4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C80BDEB2-8735-44C6-BD55-A1CCD555667A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BFE4B5CB-63F7-4A51-9266-6167655D5B4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C80BDEB2-8735-44C6-BD55-A1CCD555667A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2260173
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{85675E8E-5807-456E-8005-29ECDFB5AA98}
Key Deleted : HKLM\Software\Swag_Bucks
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{85675E8E-5807-456E-8005-29ECDFB5AA98}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{46FB4514-16BA-447C-9726-A257EF90BADE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4CAAF117-2108-46E4-A616-6F3A462E325E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Swag_Bucks Toolbar
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.7600.17267

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\8dwm2ix5.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v27.0.1453.110

File : C:\Users\Cindy\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [3579 octets] - [10/06/2013 16:59:50]

########## EOF - C:\AdwCleaner[S1].txt - [3639 octets] ##########



#4 Papacap

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Posted 10 June 2013 - 05:16 PM

Here is the JRT log

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Cindy on Mon 06/10/2013 at 17:05:50.42
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\big fish games"

 

~~~ FireFox

Emptied folder: C:\Users\Cindy\AppData\Roaming\mozilla\firefox\profiles\8dwm2ix5.default\minidumps [230 files]

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 06/10/2013 at 17:11:30.78
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:07:12 PM

Posted 10 June 2013 - 07:43 PM


Hello Papacap

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#6 Papacap

Papacap
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  • Members
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  • Local time:12:12 AM

Posted 10 June 2013 - 11:25 PM

The computer seems to be running ok, but there is still an icon on the desktop for Internet Security Pro.

 

Here is the combofix log

 

ComboFix 13-06-08.02 - Cindy 06/10/2013  22:59:03.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.2804.1784 [GMT -5:00]
Running from: c:\users\Cindy\Desktop\ComboFix.exe
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\$recycle.bin\S-1-5-21-4081137414-762812700-441782073-1000\$cf497c5b8e2633c184bf7c6f2467839b\@
c:\$recycle.bin\S-1-5-21-4081137414-762812700-441782073-1000\$cf497c5b8e2633c184bf7c6f2467839b\n
c:\users\Cindy\acrobatreader.exe
c:\users\Cindy\AppData\Roaming\6586.tmp
c:\users\Cindy\AppData\Roaming\ihdefender.exe
c:\users\Cindy\icq.exe
c:\users\Cindy\jqs.exe
c:\users\Cindy\msconfig.exe
c:\users\Cindy\skype.exe
c:\users\Cindy\vlcplayer.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-05-11 to 2013-06-11  )))))))))))))))))))))))))))))))
.
.
2013-06-11 04:09 . 2013-06-11 04:09 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2013-06-11 04:09 . 2013-06-11 04:09 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-06-10 22:31 . 2013-06-10 22:31 76232 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{1E94F478-73C1-4090-819B-7C06FA55DC3A}\offreg.dll
2013-06-10 22:05 . 2013-06-10 22:05 -------- d-----w- c:\windows\ERUNT
2013-06-10 22:03 . 2013-06-10 22:05 -------- d-----w- C:\JRT
2013-06-10 20:17 . 2013-06-10 20:17 388096 ----a-r- c:\users\Cindy\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2013-06-07 20:28 . 2013-05-13 06:37 9460464 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{1E94F478-73C1-4090-819B-7C06FA55DC3A}\mpengine.dll
2013-05-18 14:10 . 2013-05-18 14:10 -------- d-----w- c:\programdata\Malwarebytes
2013-05-16 01:55 . 2013-05-16 01:55 -------- d-----w- C:\7fb21c0d6815d8115f5175adeb6c5006
2013-05-15 01:22 . 2013-05-15 01:22 -------- d-----w- c:\program files\CCleaner
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-26 21:59 . 2012-04-09 01:05 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-05-26 21:59 . 2011-06-19 13:58 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-16 01:55 . 2012-07-06 19:20 75016696 ----a-w- c:\windows\system32\MRT.exe
2013-05-02 07:06 . 2011-02-02 19:06 278800 ------w- c:\windows\system32\MpSigStub.exe
2013-04-12 14:36 . 2013-04-23 22:59 1653096 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-03-19 06:19 . 2013-04-10 01:05 5497688 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 05:54 . 2013-04-10 01:05 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 05:06 . 2013-04-10 01:05 3958120 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:06 . 2013-04-10 01:05 3902312 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:53 . 2013-04-10 01:05 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:19 . 2013-04-10 01:05 112640 ----a-w- c:\windows\system32\smss.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files (x86)\Lavasoft\Ad-Aware\AAWService.exe;c:\program files (x86)\Lavasoft\Ad-Aware\AAWService.exe [x]
R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS;c:\windows\SYSNATIVE\drivers\AmUStor.SYS [x]
R3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 GREGService;GREGService;c:\program files (x86)\Acer\Registration\GREGsvc.exe;c:\program files (x86)\Acer\Registration\GREGsvc.exe [x]
R4 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe;c:\program files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [x]
R4 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [x]
R4 Updater Service;Updater Service;c:\program files\Acer\Acer Updater\UpdaterService.exe;c:\program files\Acer\Acer Updater\UpdaterService.exe [x]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys;c:\windows\SYSNATIVE\DRIVERS\Lbd.sys [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe;c:\program files (x86)\Launch Manager\dsiwmis.exe [x]
S2 ePowerSvc;Acer ePower Service;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 SpyroService;Spyro Portal Service;c:\program files (x86)\FS\Spyro Portal\FlashPortal.exe;c:\program files (x86)\FS\Spyro Portal\FlashPortal.exe [x]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys;c:\windows\SYSNATIVE\DRIVERS\k57nd60a.sys [x]
S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-06-05 01:10 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.110\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-11 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-09 21:59]
.
2013-06-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-05-26 22:00]
.
2013-06-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-05-26 22:00]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-05-07 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-05-07 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-05-07 413208]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2009-10-22 325120]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uLocal Page = c:\windows\system32\blank.htm
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
FF - ProfilePath - c:\users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\8dwm2ix5.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-Locked - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-Applet - c:\windows\system32\javaws.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-06-10  23:14:34
ComboFix-quarantined-files.txt  2013-06-11 04:14
.
Pre-Run: 180,794,757,120 bytes free
Post-Run: 180,527,312,896 bytes free
.
- - End Of File - - A2833F7B815EC79340A4F12CD8E1D333
D41D8CD98F00B204E9800998ECF8427E
 



#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:12 PM

Posted 11 June 2013 - 10:39 AM



Hello Papacap

Lets get a deeper look into the system and lets see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTL.txt in your next reply.
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#8 Papacap

Papacap
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Posted 12 June 2013 - 08:46 AM

here is the OTL log

 

OTL logfile created on: 6/12/2013 8:27:40 AM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Cindy\Desktop
64bit- Home Premium Edition  (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
2.74 Gb Total Physical Memory | 1.51 Gb Available Physical Memory | 55.00% Memory free
5.48 Gb Paging File | 4.38 Gb Available in Paging File | 80.02% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 219.11 Gb Total Space | 168.21 Gb Free Space | 76.77% Space Free | Partition Type: NTFS
 
Computer Name: CINDY-PC | User Name: Cindy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - C:\Users\Cindy\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe (Adobe Systems Incorporated)
PRC - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
PRC - C:\Program Files (x86)\FS\Spyro Portal\FlashPortal.exe (FS)
PRC - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe (Lavasoft Limited)
PRC - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft Limited)
PRC - C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Launch Manager\dsiwmis.exe (Dritek System Inc.)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
 
 
========== Modules (No Company Name) ==========
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - (ePowerSvc) -- C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe (Acer Incorporated)
SRV:64bit: - (Updater Service) -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe (Acer Group)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)
SRV - (MozillaMaintenance) -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe (Mozilla Foundation)
SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
SRV - (SpyroService) -- C:\Program Files (x86)\FS\Spyro Portal\FlashPortal.exe (FS)
SRV - (Lavasoft Ad-Aware Service) -- C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft Limited)
SRV - (sftvsa) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (Microsoft Corporation)
SRV - (sftlist) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (Microsoft Corporation)
SRV - (DsiWMIService) -- C:\Program Files (x86)\Launch Manager\dsiwmis.exe (Dritek System Inc.)
SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (NTI IScheduleSvc) -- C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe (NewTech Infosystems, Inc.)
SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
SRV - (GREGService) -- C:\Program Files (x86)\Acer\Registration\GREGsvc.exe (Acer Incorporated)
SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (EPSON_PM_RPCV4_01) -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE (SEIKO EPSON CORPORATION)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
DRV:64bit: - (Sftvol) -- C:\Windows\SysNative\drivers\Sftvollh.sys (Microsoft Corporation)
DRV:64bit: - (Sftplay) -- C:\Windows\SysNative\drivers\Sftplaylh.sys (Microsoft Corporation)
DRV:64bit: - (Sftredir) -- C:\Windows\SysNative\drivers\Sftredirlh.sys (Microsoft Corporation)
DRV:64bit: - (Sftfs) -- C:\Windows\SysNative\drivers\Sftfslh.sys (Microsoft Corporation)
DRV:64bit: - (Lbd) -- C:\Windows\SysNative\drivers\Lbd.sys (Lavasoft AB)
DRV:64bit: - (Point64) -- C:\Windows\SysNative\drivers\point64.sys (Microsoft Corporation)
DRV:64bit: - (dc3d) -- C:\Windows\SysNative\drivers\dc3d.sys (Microsoft Corporation)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (athr) -- C:\Windows\SysNative\drivers\athrx.sys (Atheros Communications, Inc.)
DRV:64bit: - (iaStor) -- C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)
DRV:64bit: - (Impcd) -- C:\Windows\SysNative\drivers\Impcd.sys (Intel Corporation)
DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\drivers\IntcDAud.sys (Intel® Corporation)
DRV:64bit: - (AmUStor) -- C:\Windows\SysNative\drivers\AmUStor.sys (Alcor Micro, Corp.)
DRV:64bit: - (ApfiltrService) -- C:\Windows\SysNative\drivers\Apfiltr.sys (Alps Electric Co., Ltd.)
DRV:64bit: - (k57nd60a) -- C:\Windows\SysNative\drivers\k57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (HECIx64) -- C:\Windows\SysNative\drivers\HECIx64.sys (Intel Corporation)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (L1E) -- C:\Windows\SysNative\drivers\L1E62x64.sys (Atheros Communications, Inc.)
DRV:64bit: - (BCM43XX) -- C:\Windows\SysNative\drivers\BCMWL664.SYS (Broadcom Corporation)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV:64bit: - (NTIDrvr) -- C:\Windows\SysNative\drivers\NTIDrvr.sys (NewTech Infosystems, Inc.)
DRV:64bit: - (UBHelper) -- C:\Windows\SysNative\drivers\UBHelper.sys (NewTech Infosystems Corporation)
DRV - (Lavasoft Kernexplorer) -- C:\Program Files (x86)\Lavasoft\Ad-Aware\kernexplorer64.sys ()
DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ACAW
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
 
 
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7741&r=273612105506l0438z1j5t4721p538
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-21-4081137414-762812700-441782073-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKU\S-1-5-21-4081137414-762812700-441782073-1000\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKU\S-1-5-21-4081137414-762812700-441782073-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKU\S-1-5-21-4081137414-762812700-441782073-1000\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ACAW_en
IE - HKU\S-1-5-21-4081137414-762812700-441782073-1000\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKU\S-1-5-21-4081137414-762812700-441782073-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
========== FireFox ==========
 
FF - prefs.js..browser.startup.homepage: "http://www.facebook.com/"
FF - prefs.js..extensions.enabledAddons: %7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.6.6.2
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:21.0
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0015-0000-0017-ABCDEFFEDCBA}:5.0.17
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..extensions.enabledItems: {73a6fe31-595d-460b-a920-fcc0f8843232}:2.1.0.5
FF - prefs.js..extensions.enabledItems: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.8
FF - prefs.js..network.proxy.type: 0
FF - user.js - File not found
 
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_7_700_202.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\Cindy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
 
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/05/24 18:56:28 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/05/24 18:56:28 | 000,000,000 | ---D | M]
 
[2010/12/30 15:12:34 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Extensions
[2013/05/25 10:13:16 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\8dwm2ix5.default\extensions
[2013/05/25 10:13:16 | 000,534,261 | ---- | M] () (No name found) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\8dwm2ix5.default\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi
[2013/05/08 21:05:55 | 000,870,680 | ---- | M] () (No name found) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\8dwm2ix5.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
[2013/05/24 18:56:34 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2013/05/24 18:56:35 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2011/03/13 16:57:37 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npdeployJava1.dll
 
========== Chrome  ==========
 
CHR - homepage: http://www.google.com/
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}
CHR - homepage: http://www.google.com/
CHR - Extension: YouTube = C:\Users\Cindy\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Google Search = C:\Users\Cindy\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: Gmail = C:\Users\Cindy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\
 
O1 HOSTS File: ([2013/06/10 23:09:55 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1       localhost
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (no name) - {8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - No CLSID value found.
O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (no name) - {8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - No CLSID value found.
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IntelliPoint] c:\Program Files\Microsoft IntelliPoint\ipoint.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-4081137414-762812700-441782073-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-4081137414-762812700-441782073-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-4081137414-762812700-441782073-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\S-1-5-21-4081137414-762812700-441782073-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKU\S-1-5-21-4081137414-762812700-441782073-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O13 - gopher Prefix: missing
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-0015-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab (Java Plug-in 1.5.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0C51A8F8-732A-4BF4-B422-30503915BB33}: DhcpNameServer = 172.16.48.2
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{F9D287F2-EAFC-44D0-9994-87B497D24DA2}: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\SYSTEM32\Userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (lsdelete)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2013/06/12 08:26:30 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Cindy\Desktop\OTL.exe
[2013/06/10 22:55:24 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2013/06/10 22:55:24 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2013/06/10 22:55:24 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2013/06/10 22:52:59 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/06/10 22:52:53 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2013/06/10 22:51:36 | 005,078,680 | R--- | C] (Swearware) -- C:\Users\Cindy\Desktop\ComboFix.exe
[2013/06/10 17:05:48 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/06/10 17:03:22 | 000,000,000 | ---D | C] -- C:\JRT
[2013/06/10 16:57:33 | 000,545,954 | ---- | C] (Oleg N. Scherbakov) -- C:\Users\Cindy\Desktop\JRT.exe
[2013/05/26 17:00:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2013/05/24 18:56:27 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[2013/05/18 09:10:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/05/15 20:55:37 | 000,000,000 | ---D | C] -- C:\7fb21c0d6815d8115f5175adeb6c5006
[2013/05/14 20:22:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
[2013/05/14 20:22:16 | 000,000,000 | ---D | C] -- C:\Program Files\CCleaner
[2010/12/30 15:10:54 | 008,582,536 | ---- | C] (Mozilla) -- C:\Users\Cindy\Firefox Setup 3.6.13.exe
 
========== Files - Modified Within 30 Days ==========
 
[2013/06/12 08:26:42 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Cindy\Desktop\OTL.exe
[2013/06/12 08:25:58 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/06/12 08:25:53 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/06/12 08:25:52 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/06/11 21:09:31 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/06/11 11:05:48 | 000,000,064 | ---- | M] () -- C:\Windows\SysWow64\rp_stats.dat
[2013/06/11 11:05:48 | 000,000,044 | ---- | M] () -- C:\Windows\SysWow64\rp_rules.dat
[2013/06/11 01:27:46 | 000,000,670 | -H-- | M] () -- C:\aaw7boot.cmd
[2013/06/10 23:09:55 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2013/06/10 22:52:44 | 005,078,680 | R--- | M] (Swearware) -- C:\Users\Cindy\Desktop\ComboFix.exe
[2013/06/10 17:35:52 | 000,017,600 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/06/10 17:35:52 | 000,017,600 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/06/10 17:27:13 | 2205,548,544 | -HS- | M] () -- C:\hiberfil.sys
[2013/06/10 16:57:39 | 000,545,954 | ---- | M] (Oleg N. Scherbakov) -- C:\Users\Cindy\Desktop\JRT.exe
[2013/06/10 16:56:02 | 000,648,201 | ---- | M] () -- C:\Users\Cindy\Desktop\AdwCleaner.exe
[2013/06/10 16:24:41 | 000,000,796 | ---- | M] () -- C:\Users\Cindy\Desktop\Internet Security Pro.lnk
[2013/06/10 15:17:36 | 000,002,975 | ---- | M] () -- C:\Users\Cindy\Desktop\HiJackThis.lnk
[2013/06/04 20:12:15 | 000,002,147 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/05/31 20:36:18 | 000,002,243 | ---- | M] () -- C:\Users\Cindy\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2013/05/26 16:59:53 | 000,692,104 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe
[2013/05/26 16:59:53 | 000,071,048 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[2013/05/25 10:13:16 | 000,002,008 | ---- | M] () -- C:\Users\Cindy\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
 
========== Files Created - No Company Name ==========
 
[2013/06/11 01:27:44 | 000,000,670 | -H-- | C] () -- C:\aaw7boot.cmd
[2013/06/10 22:55:24 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2013/06/10 22:55:24 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2013/06/10 22:55:24 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2013/06/10 22:55:24 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2013/06/10 22:55:24 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2013/06/10 16:55:55 | 000,648,201 | ---- | C] () -- C:\Users\Cindy\Desktop\AdwCleaner.exe
[2013/06/10 15:17:36 | 000,002,975 | ---- | C] () -- C:\Users\Cindy\Desktop\HiJackThis.lnk
[2013/06/10 14:50:22 | 000,000,796 | ---- | C] () -- C:\Users\Cindy\Desktop\Internet Security Pro.lnk
[2013/05/26 17:00:18 | 000,002,243 | ---- | C] () -- C:\Users\Cindy\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2013/05/26 17:00:17 | 000,002,147 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/05/26 17:00:04 | 000,000,896 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/05/26 17:00:04 | 000,000,892 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/10/15 13:19:43 | 000,000,064 | ---- | C] () -- C:\Windows\SysWow64\rp_stats.dat
[2011/10/15 13:19:43 | 000,000,044 | ---- | C] () -- C:\Windows\SysWow64\rp_rules.dat
[2011/06/03 13:46:43 | 000,000,632 | RHS- | C] () -- C:\Users\Cindy\ntuser.pol
 
========== ZeroAccess Check ==========
 
[2013/06/10 22:52:59 | 000,000,000 | -HSD | M] -- C:\$Recycle.bin\S-1-5-21-4081137414-762812700-441782073-1000\$cf497c5b8e2633c184bf7c6f2467839b\U
[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 00:30:56 | 014,165,504 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 23:46:56 | 012,868,608 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/07/13 20:15:20 | 000,605,696 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
 
========== Alternate Data Streams ==========
 
@Alternate Data Stream - 120 bytes -> C:\ProgramData\Temp:6F1F66C0
@Alternate Data Stream - 112 bytes -> C:\ProgramData\Temp:B3DBF86C

< End of report >



#9 gringo_pr

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Posted 12 June 2013 - 12:54 PM


Hello Papacap

I would like you to run this custom script for me now and when it is complete please give me the report and a status update for the computer.

Run OTL Script
  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the customFix.png text box.
    :OTL
    FF - user.js - File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_7_700_202.dll File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (no name) - {8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - No CLSID value found.
    O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (no name) - {8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - No CLSID value found.
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    [2013/06/10 16:24:41 | 000,000,796 | ---- | M] () -- C:\Users\Cindy\Desktop\Internet Security Pro.lnk  
    :Files
    ipconfig /flushdns /c
    
    :Commands
    [PURITY]
    [emptyjava]
    [EMPTYFLASH]
    [reboot]
    
  • Then click the Run Fix button at the top.
  • Click btnOK.png.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

    Note** if the report does not popup after the computer reboots you can find it here in this folder - C:\_OTL\MovedFiles

    It will be named - mmddyyyy_hhmmss.log

    Where mmddyyyy_hhmmss - are numbers representing the date and time the fix was run.


Let me know How things are doing

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 Papacap

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Posted 12 June 2013 - 01:44 PM

The desktop icon for it is gone. Computers been running normal, no pop-up scans and no blocked access to any programs like it was doing when that program was active.

 

Here is that otl log

 

========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\Windows\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
C:\Users\Cindy\Desktop\Internet Security Pro.lnk moved successfully.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Cindy\Desktop\cmd.bat deleted successfully.
C:\Users\Cindy\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
 
[EMPTYJAVA]
 
User: All Users
 
User: Cindy
->Java cache emptied: 2404966 bytes
 
User: Default
 
User: Default User
 
User: Public
 
Total Java Files Cleaned = 2.00 mb
 
 
[EMPTYFLASH]
 
User: All Users
 
User: Cindy
->Flash cache emptied: 72648 bytes
 
User: Default
->Flash cache emptied: 56468 bytes
 
User: Default User
->Flash cache emptied: 0 bytes
 
User: Public
 
Total Flash Files Cleaned = 0.00 mb
 
 
OTL by OldTimer - Version 3.2.69.0 log created on 06122013_133523
 



#11 gringo_pr

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Posted 12 June 2013 - 08:57 PM


Hello Papacap

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

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Posted 15 June 2013 - 11:15 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

gringo_pr

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Posted 22 June 2013 - 07:28 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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