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My computer wont start


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#1 sambdn

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Posted 10 June 2013 - 04:04 PM

My computer is kind of new its 2 years old and I have put a lot of money into it. It has been working flawlessly until recently one day I went to turn it on and it starts up and goes to a black screen with a blinking white line and stays there and does nothing else. I've tried doing a system recovery, putting a windows 7 disc in their etc. Nothing seems to work. My uncle who is very knowledgeable in computers said everything is running but something has wiped out my operating system. I don't care if I lose everything I just want my computer working again. .



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#2 TheCrazySwede

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Posted 10 June 2013 - 05:50 PM

Have you checked your BIOS settings to make sure it's loading the proper boot device? (Your HDD, presumably)

 

Have you ever checked your HDD for errors? Sounds like a corrupted OS, to me. If you have a Windows 7 disk, pop it into the optical drive, and enter your BIOS Boot Menu (On Dell, it's F12 upon start up, Escape on HP Desktops, etc.) Pick your CD/DVD Drive and attempt to re-install Windows. Better yet, you can buy HDD enclosures for pretty cheap and, if you have another machine, you can use it to access your HDD externally. This way you can backup your data, if needed.

 

Also, you can use tools such as Kaspersky's Recovery Disk or Hiren's Rescue Disk (Mini XP) to get data off of your HDD, given that it works.



#3 sambdn

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Posted 14 June 2013 - 04:59 PM

I appreciate your help but I don't understand any of that.



#4 sambdn

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Posted 14 June 2013 - 05:00 PM

I go to the boot menu and when I click on hard drive it doesn't do anything. When I do a system recovery it doesn't do anything either.



#5 etavares

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Posted 25 June 2013 - 02:55 PM

Hi,

 

Sorry for the delay.  Do you still need help with this issue?

 

-etavares



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#6 sambdn

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Posted 26 June 2013 - 09:22 PM

yeah I still can get it to work.



*cant



#7 etavares

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Posted 28 June 2013 - 05:14 AM

OK, no problem.  So, when you turn on the computer, you see NOTHING, except a black screen with a white line?  Nothing before that like a splash screen, or a windows logo?

 

-etavares



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#8 sambdn

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Posted 29 June 2013 - 09:19 AM

It starts up like everything is fine. I see it doing all the startup stuff and i see the hp logo and about the time when i should see my desktop. it just goes to a black screen with a white blinking line in the top left corner. somebody told me it had something to do with my harddrive. I just dont get how it will be fine one day and screwed up overnight. 



#9 etavares

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Posted 29 June 2013 - 11:59 AM

OK, it's likely your MBR or partition table, but a couple of more questions to narrow down the root cause and determine the best next step to get it booting.

 

  1. Is this Windows 7?  You mention you tried a W7 disk, but I want to make sure it's a W7 computer as well.
  2. Do you have a blank USB flash drive we can use to boot the computer?
  3. Do you see a Windows logo at all, or just HP then the black screen with white line?
  4. Try tapping F8 as soon as you turn on your computer.  Keep tapping it until you either get a menu to try Safe Mode or the black screen with the white blinking line?  Which happened when you did that?

-etavares


Edited by etavares, 29 June 2013 - 11:59 AM.


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#10 sambdn

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Posted 29 June 2013 - 01:04 PM

yes it is a windows 7 computer from the day i bought it. 

I do not have flash drive but i do have an external harddrive 

no windows logo just the hp logo the something about data rom utility then to the black screen with the white line. 

I tried tapping f8 and it was like it just fast forwarded to the black screen with the white line, 



#11 etavares

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Posted 30 June 2013 - 01:40 PM

Hello, sambdn.
 
We can use an external hard drive..if it's blank!  If not, any chance you can borrow a USB flash drive?  If you have an empty external hard drive, please follow these instructions so we can see what is going on with your system.
 
 
 
Please download Farbar Recovery Scan Tool and save it to a flash drive.
 
Plug the flashdrive into the infected PC.
 
If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
 
If you are using Vista or Windows 7 enter System Recovery Options
 
To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
  •  
    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
  •  
    On the System Recovery Options menu you will get the following options:
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt
     
    Select Command Prompt
     
    Once in the Command Prompt:
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst (for x64 bit version type e:\frst64)  and press Enter 
  • Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
  •  
    etavares


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    #12 sambdn

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    Posted 30 June 2013 - 08:39 PM

    I keep getting a invalid system disk message



    #13 etavares

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    Posted 01 July 2013 - 04:33 PM

    At which point in the process are you getting that error?



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    #14 sambdn

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    Posted 01 July 2013 - 06:44 PM

    f8 doesnt work for me for some reason it doesnt do anything so I click esc and it goes to a menu then i click boot menu and scroll down to usb. it then loads the usb i guess but thats when i get that message. 



    #15 sambdn

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    Posted 01 July 2013 - 06:45 PM

    the usb only has that farbar recovery scan on it and nothing else. my computer is a hp pavillion desktop if that helps. 






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