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"not responding" issues


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5 replies to this topic

#1 rskerm1

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Posted 10 June 2013 - 10:28 AM

Hello and thanks in advance for your help!

 

I have a Lenovo X220 purchased in May 2011, so just out of warranty... :) Intel Core i5-2520M (2.5GHz), 4GB ram in one DIMM. I would catagorize myself as a business power user, no gaming at all...

 

I'll have Quickbooks, Excel, Firefox with 20 tabs, explorer, Outlook and maybe Photoshop all running simultaneously and all was well up until about three to five months ago when I first noticed programs hanging more frequently with "not responding" messages. It's now to the point where it's really effecting productivity.

 

I run Office 2003.

 

I've tried being extra careful with this machine, no unsavory ramdom surfing, etc.

 

Where do I begin debugging this issue?

 

Thank you!!

Rob



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#2 hamluis

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Posted 10 June 2013 - 10:59 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#3 rskerm1

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Posted 11 June 2013 - 05:21 AM

Thanks for your help!
******
MiniToolBox by Farbar  Version:21-04-2013
Ran by rskerm (administrator) on 11-06-2013 at 06:11:10
Running from "C:\Users\rskerm\Downloads"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/10/2013 11:17:27 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 1038 from function:'DBMgr::DBConnPool::init'
 
Error: (06/10/2013 11:17:27 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
Connection String:CON=QBConnectionPool-Probe-QB_RSKERM-THINK_22;;DBF=C:\Documents and Settings\All Users\Documents\Intuit\QuickBooks\Company Files\Hooked 
 
On Driving.QBW;CommLinks="ShMem,tcpip(IP=192.168.1.96;TO=5;DOBROADCAST=NONE;port=55348)";ServerName=QB_RSKERM-
 
THINK_22;DBN=bde38e13cbac467a8ff62611f96a4294
 
Error: (06/10/2013 11:17:27 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2012":
Connection Error:Invalid user ID or password
 
Error: (06/10/2013 11:16:26 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle
 
Error: (06/10/2013 11:16:26 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle
 
Error: (06/10/2013 11:16:26 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle
 
Error: (06/10/2013 09:37:46 AM) (Source: Application Error) (User: )
Description: Faulting application name: PfuSsMon.exe, version: 4.2.32.3, time stamp: 0x4e94e61a
Faulting module name: PfuSsMon.exe, version: 4.2.32.3, time stamp: 0x4e94e61a
Exception code: 0xc0000005
Fault offset: 0x0002d16c
Faulting process id: 0x1670
Faulting application start time: 0xPfuSsMon.exe0
Faulting application path: PfuSsMon.exe1
Faulting module path: PfuSsMon.exe2
Report Id: PfuSsMon.exe3
 
Error: (06/08/2013 06:01:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: AutoBackupEXE.exe, version: 22.0.4005.2206, time stamp: 0x4ede474d
Faulting module name: DatabaseManager.dll, version: 22.0.4005.0, time stamp: 0x4ede4f3d
Exception code: 0xc0000005
Fault offset: 0x00006d9c
Faulting process id: 0x2c24
Faulting application start time: 0xAutoBackupEXE.exe0
Faulting application path: AutoBackupEXE.exe1
Faulting module path: AutoBackupEXE.exe2
Report Id: AutoBackupEXE.exe3
 
Error: (06/08/2013 05:01:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: AutoBackupEXE.exe, version: 22.0.4005.2206, time stamp: 0x4ede474d
Faulting module name: DatabaseManager.dll, version: 22.0.4005.0, time stamp: 0x4ede4f3d
Exception code: 0xc0000005
Fault offset: 0x00006d9c
Faulting process id: 0x1cdc
Faulting application start time: 0xAutoBackupEXE.exe0
Faulting application path: AutoBackupEXE.exe1
Faulting module path: AutoBackupEXE.exe2
Report Id: AutoBackupEXE.exe3
 
Error: (06/08/2013 04:01:07 AM) (Source: Application Error) (User: )
Description: Faulting application name: AutoBackupEXE.exe, version: 22.0.4005.2206, time stamp: 0x4ede474d
Faulting module name: DatabaseManager.dll, version: 22.0.4005.0, time stamp: 0x4ede4f3d
Exception code: 0xc0000005
Fault offset: 0x00006d9c
Faulting process id: 0x18f0
Faulting application start time: 0xAutoBackupEXE.exe0
Faulting application path: AutoBackupEXE.exe1
Faulting module path: AutoBackupEXE.exe2
Report Id: AutoBackupEXE.exe3
 
 
System errors:
=============
Error: (06/11/2013 06:08:20 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TuneUp.UtilitiesSvc service.
 
Error: (06/06/2013 07:23:36 AM) (Source: DCOM) (User: )
Description: {E9CA3FF9-3986-4462-8C0E-15017D7773B5}
 
Error: (06/05/2013 06:01:47 AM) (Source: Service Control Manager) (User: )
Description: The QBCFMonitorService service terminated unexpectedly.  It has done this 2 time(s).
 
Error: (06/05/2013 05:49:37 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer ANGELA
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{ABD803CB-253C-41AE-8260-9F9E643F7799}.
The master browser is stopping or an election is being forced.
 
Error: (06/05/2013 05:40:38 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
 
Error: (06/02/2013 06:38:52 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
 
Error: (06/01/2013 08:01:42 PM) (Source: DCOM) (User: )
Description: {E9CA3FF9-3986-4462-8C0E-15017D7773B5}
 
Error: (06/01/2013 08:00:28 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.
 
Error: (06/01/2013 07:59:33 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TuneUp.UtilitiesSvc service.
 
Error: (05/30/2013 04:41:28 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.
 
 
Microsoft Office Sessions:
=========================
Error: (06/10/2013 11:17:27 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 1038 from 
 
function:'DBMgr::DBConnPool::init'
 
Error: (06/10/2013 11:17:27 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012Connection String:CON=QBConnectionPool-Probe-QB_RSKERM-THINK_22;;DBF=C:\Documents and Settings\All Users\Documents
 
\Intuit\QuickBooks\Company Files\Hooked On Driving.QBW;CommLinks="ShMem,tcpip(IP=192.168.1.96;TO=5;DOBROADCAST=NONE;port=55348)";ServerName=QB_RSKERM-
 
THINK_22;DBN=bde38e13cbac467a8ff62611f96a4294
 
Error: (06/10/2013 11:17:27 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2012Connection Error:Invalid user ID or password
 
Error: (06/10/2013 11:16:26 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle
 
Error: (06/10/2013 11:16:26 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle
 
Error: (06/10/2013 11:16:26 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle
 
Error: (06/10/2013 09:37:46 AM) (Source: Application Error)(User: )
Description: PfuSsMon.exe4.2.32.34e94e61aPfuSsMon.exe4.2.32.34e94e61ac00000050002d16c167001ce517f1cf23dafC:\Program Files (x86)\PFU\ScanSnap\Driver
 
\PfuSsMon.exeC:\Program Files (x86)\PFU\ScanSnap\Driver\PfuSsMon.exeeeb3678d-d1d2-11e2-b27c-f0def15c36fc
 
Error: (06/08/2013 06:01:08 AM) (Source: Application Error)(User: )
Description: AutoBackupEXE.exe22.0.4005.22064ede474dDatabaseManager.dll22.0.4005.04ede4f3dc000000500006d9c2c2401ce642f14946e04C:\Program Files 
 
(x86)\Intuit\QuickBooks 2012\AutoBackupEXE.exeC:\Program Files (x86)\Intuit\QuickBooks 2012\DatabaseManager.dll56a8b8f0-d022-11e2-b27c-f0def15c36fc
 
Error: (06/08/2013 05:01:11 AM) (Source: Application Error)(User: )
Description: AutoBackupEXE.exe22.0.4005.22064ede474dDatabaseManager.dll22.0.4005.04ede4f3dc000000500006d9c1cdc01ce6426b38838bcC:\Program Files 
 
(x86)\Intuit\QuickBooks 2012\AutoBackupEXE.exeC:\Program Files (x86)\Intuit\QuickBooks 2012\DatabaseManager.dllf6c3c9eb-d019-11e2-b27c-f0def15c36fc
 
Error: (06/08/2013 04:01:07 AM) (Source: Application Error)(User: )
Description: AutoBackupEXE.exe22.0.4005.22064ede474dDatabaseManager.dll22.0.4005.04ede4f3dc000000500006d9c18f001ce641e5079270aC:\Program Files 
 
(x86)\Intuit\QuickBooks 2012\AutoBackupEXE.exeC:\Program Files (x86)\Intuit\QuickBooks 2012\DatabaseManager.dll929401bf-d011-11e2-b27c-f0def15c36fc
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
Adobe Flash Player 11 Plugin (Version: 11.7.700.202)
Adobe GoLive 5.0 (Version: 5.0)
Adobe Illustrator 9.0 (Version: 9.0)
Adobe Photoshop 6.0 (Version: 6.0)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe SVG Viewer (Version: 1.0)
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
AVG 2013 (Version: 13.0.3199)
AVG 2013 (Version: 13.0.3343)
AVG 2013 (Version: 2013.0.3343)
AVG PC TuneUp (Version: 12.0.4000.108)
AVG PC TuneUp Language Pack (en-US) (Version: 12.0.4000.108)
AVG Security Toolbar (Version: 14.2.0.1)
Bing Bar (Version: 7.0.610.0)
BlackBerry USB Drivers (Version: 2.00.0005)
Broadcom InConcert Maestro (Version: 1.0.1.1500)
Bullzip PDF Printer 7.2.0.1304 (Version: 7.2.0.1304)
CamStudio OSS Desktop Recorder (Version: 2.6 Beta r294)
Canon Inkjet Printer Driver Add-On Module
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
CodeTwo Outlook Sync (Version: 1.0.3)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant 20672 SmartAudio HD (Version: 8.32.18.0)
Create Recovery Media (Version: 1.20.0.00)
D3DX10 (Version: 15.4.2368.0902)
DHTML Editing Component (Version: 6.02.0001)
Dropbox (Version: 2.0.22)
eFax Messenger (Version: 4.4.1.528)
eMachineShop
Evernote v. 4.6.6 (Version: 4.6.6.8360)
Google Chrome (Version: 27.0.1453.110)
Google Desktop (Version: 5.9.1005.12335)
GoToMeeting 5.4.0.1060 (Version: 5.4.0.1060)
GPL Ghostscript Lite 8.70
GroupMail :: Free Edition (Version: 5.3.0.133)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Identity Protection Technology 1.0.71.0 (Version: 1.0.71.0)
Intel® Processor Graphics (Version: 8.15.10.2321)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
Lenovo Auto Scroll Utility (Version: 1.00)
Lenovo Power Management Driver (Version: 1.66.00.22)
Lenovo Screen Reading Optimizer (Version: 1.03)
Lenovo System Interface Driver (Version: 1.05)
Lenovo ThinkVantage Toolbox (Version: 6.0.5849.23)
Lenovo User Guide (Version: 1.0.0008.00)
Lenovo Warranty Information (Version: 1.0.0005.00)
Lenovo Welcome (Version: 2.02.003.0)
Mesh Runtime (Version: 15.4.5722.2)
Message Center Plus (Version: 2.0.0012.00)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2003 Primary Interop Assemblies (Version: 11.0.6553.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
Microsoft_VC90_CRT_x86 (Version: 1.0.0)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
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MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
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On Screen Display (Version: 6.23.01)
Play Multiple Videos At Once Software
QuickBooks (Version: 22.0.4005.2206)
QuickBooks Pro 2012 (Version: 22.0.4005.2206)
QuickTime (Version: 7.74.80.86)
RACE STUDIO 2 (Version: 2.38.11 BETA)
RapidBoot (Version: 1.00)
Registry Patch to Enable Maximum Power Saving on WiFi Adapters for Windows 7 (Version: 1.00)
RICOH Media Driver v2.10.18.02 (Version: 2.10.18.02)
Safari (Version: 5.34.57.2)
ScanSnap (Version: 4.2.32.3)
ScanSnap Manager (Version: V4.2L32)
Shock Dyno v1.1 (Version: 1.1)
Skype™ 6.3 (Version: 6.3.107)
SmartyManager (Version: )
System Update (Version: 4.00.0042)
ThinkPad Bluetooth with Enhanced Data Rate Software (Version: 6.4.0.1500)
ThinkPad FullScreen Magnifier (Version: 2.23)
ThinkPad Power Manager (Version: 3.45)
ThinkPad UltraNav Driver (Version: 15.2.19.0)
ThinkPad UltraNav Utility (Version: 2.13.0)
ThinkPad Wireless LAN Adapter Software (Version: 1.00.0029.5)
ThinkVantage Active Protection System (Version: 1.74)
ThinkVantage Communications Utility (Version: 2.02)
Toktumi client (Version: 1.6.6)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
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Virtual Account Numbers (Version: 3.7.11.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VZAccess Manager (Version: 7.2.9.1)
WinAce Archiver (Version: 2.69)
Windows Driver Package - Intel (e1cexpress) Net  (12/21/2010 11.8.84.0) (Version: 12/21/2010 11.8.84.0)
Windows Driver Package - Intel (MEIx64) System  (10/19/2010 7.0.0.1144) (Version: 10/19/2010 7.0.0.1144)
Windows Driver Package - Intel System  (09/10/2010 9.2.0.1011) (Version: 09/10/2010 9.2.0.1011)
Windows Driver Package - Intel System  (10/04/2010 9.2.0.1015) (Version: 10/04/2010 9.2.0.1015)
Windows Driver Package - Intel USB  (09/16/2010 9.2.0.1013) (Version: 09/16/2010 9.2.0.1013)
Windows Driver Package - Lenovo 1.62.00.00 (01/19/2011 1.62.00.00) (Version: 01/19/2011 1.62.00.00)
Windows Driver Package - Synaptics (SynTP) Mouse  (03/24/2011 15.2.19.0) (Version: 03/24/2011 15.2.19.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
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Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WModem Driver Installer (Version: 2.0.6.9)
XnView 1.99.5 (Version: 1.99.5)
Xobni (Version: 2.0.1.13496)
Xobni Core (Version: 1.0.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 81%
Total physical RAM: 3983.23 MB
Available physical RAM: 732.77 MB
Total Pagefile: 8513.29 MB
Available Pagefile: 3901.57 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.21 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows7_OS) (Fixed) (Total:285.2 GB) (Free:153.49 GB) NTFS
2 Drive q: (Lenovo_Recovery) (Fixed) (Total:11.72 GB) (Free:2.64 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\RSKERM-THINK
 
Administrator            Guest                    QBDataServiceUser22      
rskerm                   
 
 
**** End of log ****
 


#4 hamluis

hamluis

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Posted 11 June 2013 - 02:46 PM

Microsoft Security Essentials
Antivirus: 
Enabled
Company Name: 
Microsoft
Product Version: 
4.2.223.1
Virus Signature Database: 
Up to date
 
AVG AntiVirus Free Edition 2013
Antivirus: 
Enabled
Virus Signature Database: 
Up to date
 
I would uninstall everything related to AVG, using  AVG Remover - http://www.avg.com/us-en/utilities .
 
Lots of Quickbooks errors, I would uninstall/reinstall...then update it.
 
I would then run the chkdsk /r command, there are several methods. use the first one illustrated.
 
How to use CHKDSK (Check Disk) - Windows 7 - http://www.w7forums.com/use-chkdsk-check-disk-t448.html

 

Put check marks in both options, "scan for" and "automatically fix".
 
Louis

 

 

Edited by hamluis, 11 June 2013 - 02:56 PM.


#5 rskerm1

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Posted 12 June 2013 - 05:31 AM

Thank you hamlouis for all your advice...!!!



#6 hamluis

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Posted 12 June 2013 - 12:19 PM

Let us know if any of it produces improvement :).

 

Louis






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