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installation of Trend Micro Titanium Maximum Security


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#1 05harley

05harley

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Posted 09 June 2013 - 01:24 PM

I am trying to download the above anti virus software, but, it is telling me I have to remove malware bytes before I can install, what are my options, I would like to keep malware bytes pro on my computer as well.

Help


Edited by hamluis, 09 June 2013 - 03:23 PM.
Moved from Win 7 to AV, Firewall, etc. - Hamluis.


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#2 noknojon

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Posted 09 June 2013 - 08:38 PM

Hello -

Please see http://forums.malwarebytes.org/index.php?showtopic=122284&view=findpost&p=644441 read and follow the TOP item only, that describes how to Uninstall and then Reinstall the Pro version of Malwarebytes, after you install your Trend Micro.

This is not unusual for Antivirus programs to ask for a "clean slate" when they are installed.

Make a note of your Key and ID for Malwarbytes' Anti-Malware Pro version and keep them in a safe place (Notepad will do for now, or print them out).

 

Please ask if you want further help with this.

 

Thank You -






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