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Windows Update error 800F0246 and cannot install any drivers


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4 replies to this topic

#1 wingers

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Posted 09 June 2013 - 06:49 AM

Hi

Getting 800F0246 when using windows update (most of the updates are drivers)

Also getting error when trying to install any new hardware i.e. amazon kindle fire

Even if I install drivers manually through device manager I get "windows encountered a problem installing the driver software for your device - one of the installers for this device cannot perform the installation at this time."

 

Have also tried running sfc /scannow - but get error "Windows Resource Protection could not perform the requested operation." almost straight away

 

Any ideas please?


Machine is running Windows 8 Pro 64-bit, Intel Core i5, 8gb RAM

 



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#2 x64

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Posted 09 June 2013 - 09:27 AM

You could try this http://support.microsoft.com/kb/971058



#3 wingers

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Posted 09 June 2013 - 09:39 AM

tried that and didn't fix it

 

Windows Update

Issues found

Problems installing recent updates Not fixed

Repair Windows Update Completed

Check for missing or corrupt files Detected

Repair missing or corrupt files Completed

Some security settings are missing or have been changed Fixed

Reset security settings Completed

Service registration is missing or corrupt Fixed

Reset service registration Completed

Windows Update error 0x80073712(2013-06-09-T-03_37_03P) Fixed

Resetting Windows Update data store Completed

Potential issues that were checked

Windows Update environment variables are incorrect Issue not present

Windows Update services are not running Issue not present

Cryptographic service components are not registered Issue not present

Issues found

Problems installing recent updates Not fixed

Repair Windows Update Completed

Repair Windows Update services and dependencies

Check for missing or corrupt files Detected

Repair missing or corrupt files Completed

SFC Output

Output: Windows Resource Protection could not perform the requested

operation.

Some security settings are missing or have been changed Fixed

Reset security settings Completed

Service registration is missing or corrupt Fixed

Reset service registration Completed

Windows Update error 0x80073712(2013-06-09-T-

03_37_03P)

Fixed

Resetting Windows Update data store Completed

DataStoreAndWULogFiles.zip

18.59MB

File Name: DataStoreAndWULogFiles.zip

Error1

An error occurred while enumerating through a collection: Access is denied. (Exception

from HRESULT: 0x80070005 (E_ACCESSDENIED)).

Potential issues that were checked

Windows Update environment variables are incorrect Issue not present

Windows Update services are not running Issue not present

Cryptographic service components are not registered Issue not present

Detection details

Error Report

RootCause: RC_DataStore

ErrorCode: 0x80073712

TimeDetected: 2013-06-09-T-03:37:03P

Collected File

39.99KB

File Name: CheckSURLog.cab

Service Status

Problem with BITS service : The requested service has already been started.More help is

available by typing NET HELPMSG 2182.

Service Status

Problem with BITS service : The requested service has already been started.More help is

available by typing NET HELPMSG 2182.

Collection information

Computer Name: DESKTOP

Windows Version: 6.2

Architecture: x64

Time: Sunday, June 9, 2013 3:36:31 PM

Publisher details

Background Intelligent Transfer Service

Find and fix problems that may prevent background downloads from working

Package Version: 1.1.2.20130414

Publisher: Microsoft Corporation

Windows Update

Find and fix problems with Windows Update

Package Version: 8.1.2.20130414

Publisher: Microsoft Corporation



#4 Anshad Edavana

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Posted 10 June 2013 - 02:58 AM

Hi

 

Installing drivers through the Windows update is not recommended unless there are no updated drivers available from the system manufacturer. Please post the model number of your PC\Laptop and we will help you to download the right drivers.

 

 SFC error message indicates there are some serious  file corruption in your system that can't be automatically fixed. To fix the missing files, you can try a refresh operation which preserves your data.

 

http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html



#5 wingers

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Posted 10 June 2013 - 11:18 AM

thanks for reply - main problem is cannot install drivers full stop - not so worried about ones through windows update, just mentioned this to give more information - but even manually trying to install a driver for a new wireless adapter fails with error as per my first post

 

trying to avoid refresh if possible, as really don't want to have to reinstall all my apps again






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