My Dell XPS 420 desktop with Windows Vista 32 began experiencing issues with pixels scrambling after an automatic ATI/AMD update. I began receiving an error regarding the graphics game card failure. I was advised to try running ComboFix to see if that would help. I initiated the ComboFix process and the computer crashed within a few minutes into the start of the process. I restarted the computer and it went to a black screen with a white cursor. I could not get into Safe Mode and all of my restore points were gone. The error code on the computer showed a hardware failure. So I purchased a PNY graphics card, but when I went to install the drivers it shows that I cannot access my cd/dvd drive. I can access my flash drive. I have tried everything that I know to get the computer running. I purchased the Windows Vista 32 Recovery disk and converted it to a iso file. I also purchased a Windows Vista 32 image file and converted it to an iso file. After running the repair disk, it gave me the error 161 - error code 0xA1 and gave me a link for the tools needed to correct the problem. The download was for DriverDetective and ReImage Repair. I downloaded them to my flash drive and copied them to the hard drive (which I can access through x: through the F8 feature-system repair, etc.). I attempted to run the execution files on both and received error regarding dll's not present. I am at my wits end. I need to load the drivers disk for the graphics card, before I can do anything else. I don't know what type of file to convert the files on the cd drive to get it to run on my flash drive. ANY suggestions would be appreciated.
CD/DVD drive spindle error - won't work
No Safe Mode
No Restore points
Tried Last Good Configuration
Ran chkdsk /f/r
Ran bootrec /fixmbr
No internet access
I don't want to overwrite my files. I have so many important files that I cannot afford to lose. Lesson learned. Backup on flash drive.