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Windows 7 freezes up

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5 replies to this topic

#1 lcox


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Posted 07 June 2013 - 09:51 AM


Please could you help me with Windows 7 Home Premium. It is freezing up all the time. I am running avast free sofware and recently have done a boot time scan. I have also downloaded and run anti-malware software and anti-spy boot software as suggested on your site.


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#2 chazu1234


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Posted 07 June 2013 - 10:43 AM

From my experience if you run more than one anti-virus program on the same system it will cause problems. Do a "msconfig" and "selective startup" and disable everything. By not opening everytime you startup may begin more quickly and not freeze up.

#3 ComputerTechGuy


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Posted 07 June 2013 - 11:04 AM

Run a scan with your Hard Disk Manufacture Hard Disk software analysis tool and see if you have any problems with the Hard Disk with write delays or bad sectors it could also be a bad controller card check that out with a scan with there own software.


Kind Regards



#4 noknojon


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Posted 08 June 2013 - 12:59 AM

Hello -

Please allow us to gather some logs / details so that we can help find your problems -


Please download MiniToolBox, save it to your desktop to run it.
Checkmark the following checkboxes :
Flush DNS
¦ Report IE Proxy Settings
¦ Reset IE Proxy Settings
¦ Report FF Proxy Settings
¦ Reset FF Proxy Settings
¦ List content of Hosts
¦ List IP configuration
¦ List Winsock Entries
¦ List last 10 Event Viewer log
¦ List Installed Programs
¦ List Users, Partitions and Memory size.


Click Go at the bottom and post the result (Result.txt).

A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Download Screen317Security Check from Here and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt;
* Please Copy / Paste the contents of that document back here.
NOTE . If one of your security applications (e.g., third-party Firewall or Antivirus) requests permission to allow DIG.EXE (or a similar file) access the Internet, please allow it to do so.


Publish a Snapshot with Speccy <<-- Follow these directions.


Thank You -

#5 lcox

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Posted 10 June 2013 - 05:50 AM


Thanks for your email. I am afraid I got a bit confused and wrote down windows 7 instead of windows explorer. It is the windows explorer that is stopping and starting on me. It freezes up all the time and does not run smoothly anymore. Sorry for the confusion hope you can  help.


#6 dc3


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Posted 10 June 2013 - 09:19 AM

Does this happen in Safe Mode as well?


To access Safe Mode start tapping the F8 key immediately after pressing the power button.  


The Advanced Boot Options will open, use the up or down key to navigate to Safe Mode and click on Enter.  

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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