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suddenly pc hangs.. don't know what to do...!!


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4 replies to this topic

#1 nav2684

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Posted 07 June 2013 - 08:08 AM

Hi, I have 8 years old pc which has Intel D845GVSR board, 1.5gb ram, 2.4ghz cpu and 80gb hdd. I purchased a dell 18.5" LED monitor and my board doesn't support the recommended 1366X766 resolution so I downloaded the upgraded driver from intel site - 
 
It is working fine but after installing it my pc suddenly hangs sometimes and nothing works then. Is this any error in the graphic driver or any other error? Plz help me out... thnx

 



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#2 noknojon

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Posted 07 June 2013 - 08:44 PM

Hello -

Please Publish a Snapshot with Speccy << Follow these directions to show us a bit more information.

 

 

Please download MiniToolBox, save it to your desktop to run it.
Checkmark the following checkboxes:
■Flush DNS
■Report IE Proxy Settings
■Reset IE Proxy Settings
■Report FF Proxy Settings
■Reset FF Proxy Settings
■List content of Hosts
■List IP configuration
■List Winsock Entries
■List last 10 Event Viewer log
■List Installed Programs
■List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Copy / paste the results back here -
 

Thank You -

EDIT - Please click on Follow This Topic at the top RHS of page -


Edited by noknojon, 07 June 2013 - 08:48 PM.


#3 nav2684

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Posted 08 June 2013 - 12:29 PM

Hello,

 

speccy result:

 

http://speccy.piriform.com/results/uQF1qltCBix62sacEGj8eiN

 

 

MiniToolBox

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Administrator (administrator) on 08-06-2013 at 22:48:39
Running from "C:\Documents and Settings\Administrator\My Documents\Downloads"
Microsoft Windows XP Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
 
Windows IP Configuration
 
 
 
Successfully flushed the DNS Resolver Cache.
 
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek RTL8139 Family PCI Fast Ethernet NIC = Local Area Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ---------------------------------- 
# Interface IP Configuration         
# ---------------------------------- 
pushd interface ip
 
 
# Interface IP Configuration for "Local Area Connection"
 
set address name="Local Area Connection" source=static addr=192.168.11.48 mask=255.255.255.0
set address name="Local Area Connection" gateway=192.168.11.1 gwmetric=0
set dns name="Local Area Connection" source=static addr=203.122.63.152 register=PRIMARY
add dns name="Local Area Connection" addr=203.122.63.154 index=2
set wins name="Local Area Connection" source=static addr=none
 
# Interface IP Configuration for "Bluetooth Network Connection"
 
set address name="Bluetooth Network Connection" source=dhcp 
set dns name="Bluetooth Network Connection" source=dhcp register=PRIMARY
set wins name="Bluetooth Network Connection" source=dhcp
 
 
popd
# End of interface IP configuration
 
 
 
 
Windows IP Configuration
 
 
 
        Host Name . . . . . . . . . . . . : nbaloni-26b154a
 
        Primary Dns Suffix  . . . . . . . : 
 
        Node Type . . . . . . . . . . . . : Unknown
 
        IP Routing Enabled. . . . . . . . : No
 
        WINS Proxy Enabled. . . . . . . . : No
 
 
 
Ethernet adapter Local Area Connection:
 
 
 
        Connection-specific DNS Suffix  . : 
 
        Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC
 
        Physical Address. . . . . . . . . : 00-00-00-00-8C-6B
 
        Dhcp Enabled. . . . . . . . . . . : No
 
        IP Address. . . . . . . . . . . . : 192.168.11.48
 
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
 
        Default Gateway . . . . . . . . . : 192.168.11.1
 
        DNS Servers . . . . . . . . . . . : 203.122.63.152
 
                                            203.122.63.154
 
 
 
Ethernet adapter Bluetooth Network Connection:
 
 
 
        Media State . . . . . . . . . . . : Media disconnected
 
        Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
 
        Physical Address. . . . . . . . . : 00-1F-81-00-01-1C
 
Server:  ns5.spectranet.com
Address:  203.122.63.152
 
Name:    google.com
Addresses:  74.125.236.133, 74.125.236.135, 74.125.236.142, 74.125.236.137
 74.125.236.130, 74.125.236.129, 74.125.236.131, 74.125.236.136, 74.125.236.128
 74.125.236.132, 74.125.236.134
 
 
 
Pinging google.com [74.125.236.131] with 32 bytes of data:
 
 
 
Reply from 74.125.236.131: bytes=32 time=25ms TTL=56
 
Reply from 74.125.236.131: bytes=32 time=25ms TTL=56
 
 
 
Ping statistics for 74.125.236.131:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 25ms, Maximum = 25ms, Average = 25ms
 
Server:  ns5.spectranet.com
Address:  203.122.63.152
 
Name:    yahoo.com
Addresses:  206.190.36.45, 98.138.253.109, 98.139.183.24
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
 
 
Reply from 206.190.36.45: bytes=32 time=342ms TTL=47
 
Reply from 206.190.36.45: bytes=32 time=345ms TTL=47
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 342ms, Maximum = 345ms, Average = 343ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
 
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 00 00 00 8c 6b ...... Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
0x10004 ...00 1f 81 00 01 1c ...... Bluetooth Device (Personal Area Network)
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     192.168.11.1   192.168.11.48  20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1  1
      169.254.0.0      255.255.0.0    192.168.11.48   192.168.11.48  30
     192.168.11.0    255.255.255.0    192.168.11.48   192.168.11.48  20
    192.168.11.48  255.255.255.255        127.0.0.1       127.0.0.1  20
   192.168.11.255  255.255.255.255    192.168.11.48   192.168.11.48  20
        224.0.0.0        240.0.0.0    192.168.11.48   192.168.11.48  20
  255.255.255.255  255.255.255.255    192.168.11.48   192.168.11.48  1
  255.255.255.255  255.255.255.255    192.168.11.48           10004  1
Default Gateway:      192.168.11.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\system32\wshbth.dll [108032] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [94208] (Apple Computer, Inc.)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/08/2013 06:19:01 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.
 
Error: (06/08/2013 00:43:30 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.
 
Error: (06/08/2013 00:43:28 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.
 
Error: (06/07/2013 06:09:41 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.
 
Error: (06/07/2013 06:07:56 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.
 
Error: (06/07/2013 06:03:18 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.
 
Error: (06/07/2013 05:53:15 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.
 
Error: (06/07/2013 01:32:40 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.
 
Error: (06/07/2013 00:50:04 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.
 
Error: (06/07/2013 00:47:14 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.
 
 
System errors:
=============
Error: (06/08/2013 06:31:13 PM) (Source: System Error) (User: )
Description: Error code 10000050, parameter1 fffffffc, parameter2 00000000, parameter3 805aec98, parameter4 00000000.
 
Error: (06/08/2013 06:22:42 PM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000005, parameter2 c056c109, parameter3 bafc726c, parameter4 00000000.
 
Error: (06/07/2013 00:42:03 PM) (Source: System Error) (User: )
Description: Error code 1000000a, parameter1 c8ff7cdc, parameter2 00000002, parameter3 00000000, parameter4 804e7a81.
 
Error: (06/06/2013 03:09:29 PM) (Source: 0) (User: )
Description: \Device\LanmanDatagramReceiverASD-PCNetBT_Tcpip_{71A774C5-1D06-408A-A8
 
Error: (06/02/2013 11:46:59 AM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error: 
%%2147500037
 
Error: (06/01/2013 05:59:22 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible. 
No attempt to contact a source will be made for 239 minutes.
NtpClient has no source of accurate time.
 
Error: (06/01/2013 05:59:22 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 240
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)
 
Error: (06/01/2013 03:59:20 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible. 
No attempt to contact a source will be made for 119 minutes.
NtpClient has no source of accurate time.
 
Error: (06/01/2013 03:59:20 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 120
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)
 
Error: (06/01/2013 02:59:19 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible. 
No attempt to contact a source will be made for 59 minutes.
NtpClient has no source of accurate time.
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color Common Settings (Version: 1.0)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe Dreamweaver CS3 (Version: 9)
Adobe Dreamweaver CS3 (Version: 9.0)
Adobe ExtendScript Toolkit 2 (Version: 2.0)
Adobe Extension Manager CS3 (Version: 1.8)
Adobe Flash CS3 (Version: 9.0)
Adobe Flash CS3 Professional (Version: 9.0.0)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin (Version: 11.7.700.169)
Adobe Flash Video Encoder (Version: 2.0)
Adobe Help Viewer CS3 (Version: 1)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Reader 9 (Version: 9.0.0)
Adobe Setup (Version: 1.0)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Advertising Center (Version: 0.0.0.1)
Applian FLV Player (Version: 2.0.25)
Audacity 2.0
AutoCAD 2009 - English (Version: 17.2.56.0)
Autodesk 3ds Max 2010 32-bit (Version: 12.0)
Autodesk 3ds Max 2010 32-bit Components (Version: 12.0)
Autodesk 3ds Max 2010 Tutorials Files (Version: 12.0)
Autodesk Backburner 2008.1 (Version: 2008.1.1)
Autodesk FBX Plugin 2009.4 - 3ds Max 2010
avast! Free Antivirus (Version: 8.0.1488.0)
CCleaner (remove only)
DolbyFiles (Version: 0.1)
Free Video to Mp3 Converter version 2.8
Google Chrome (Version: 27.0.1453.110)
Google Talk (remove only)
Google Update Helper (Version: 1.3.21.145)
ImagXpress (Version: 7.0.74.0)
Intel® Extreme Graphics Driver Software
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft National Language Support Downlevel APIs
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Software Update for Web Folders  (English) 12 (Version: 12.0.4518.1014)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
MSXML 6.0 Parser (KB925673) (Version: 6.00.3888.0)
Nero 9 Essentials
Nero BurnRights (Version: 3.4.10.100)
Nero BurnRights Help (Version: 3.4.4.100)
Nero ControlCenter (Version: 9.0.0.1)
Nero Express Help (Version: 9.4.14.100)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.11.210)
Nero StartSmart Help (Version: 9.4.11.100)
Nero StartSmart OEM (Version: 9.4.10.100)
Nero Vision (Version: 6.4.10.205)
Nero Vision Help (Version: 6.4.8.100)
NeroExpress (Version: 9.4.10.506)
neroxml (Version: 1.0.0)
PDF Settings (Version: 1.0)
RealDownloader (Version: 1.3.1)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.0)
Realtek AC'97 Audio
RealUpgrade 1.1 (Version: 1.1.0)
Shipra's Dictionary 1.0
VBA (2627.01) (Version: 6.03.00.9402)
WebFldrs XP (Version: 9.50.7523)
Winamp (remove only)
Windows Imaging Component (Version: 3.0.0.0)
Windows Installer 3.1 (KB893803) (Version: 3.1)
Windows Presentation Foundation (Version: 3.0.6920.0)
WinRAR archiver
WordWeb (Version: 5)
XML Paper Specification Shared Components Pack 1.0
Yahoo! Messenger
 
========================= Memory info: ===================================
 
Percentage of memory in use: 36%
Total physical RAM: 1533.8 MB
Available physical RAM: 980.38 MB
Total Pagefile: 3433.23 MB
Available Pagefile: 2983.52 MB
Total Virtual: 2047.88 MB
Available Virtual: 1980.52 MB
 
========================= Partitions: =====================================
 
2 Drive c: () (Fixed) (Total:21.49 GB) (Free:9.5 GB) NTFS
3 Drive d: (Local Disk) (Fixed) (Total:14.65 GB) (Free:2.84 GB) NTFS
4 Drive e: (Local Disk) (Fixed) (Total:14.65 GB) (Free:2.95 GB) NTFS
5 Drive f: (Local Disk) (Fixed) (Total:23.74 GB) (Free:6.26 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\NBALONI-26B154A
 
Administrator            Guest                    HelpAssistant            
SUPPORT_388945a0         
 
 
**** End of log ****

Edited by nav2684, 08 June 2013 - 12:36 PM.


#4 hamluis

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Posted 08 June 2013 - 06:20 PM

See Answer at http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/cannot-connect-to-the-internet-after-a-restart/519b794f-3f32-4a0a-8e47-81918243c0b7 .

 

Worth a shot.

 

Louis

 



#5 noknojon

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Posted 08 June 2013 - 06:38 PM

Hi -

Please follow the link above from hamluis first, then read this -

> > Windows Update - AutoUpdate: Disabled < < Please go - Start > Programs > Windows Updates (at the top) and check for any Express Updates that may be missing -
You seem to be missing quite a few other updates.

Open this Speccy link, and scroll under Operating System to see where the Update are listed -

http://speccy.piriform.com/results/pQEGNFUU8FOWodSycIopJMv

If you open yours, there are none listed at the moment. Was this a reinstall ??
Since it looks like you do a bit of video editing, these could be needed.

 

Error : Unable to open the Server service. Server performance datawill not be returned.

As it's an error that occurs on startup, you'll have to scan your startups for likely candidates. Look for any applications/services that are "network aware" and try stopping them one at a time. That should tell you what's causing the error - then we can look for a fix.

A good, free tool for this is Autoruns (available here: http://www.filehippo.com/download_autoruns/download/eb39f6794c6de43081cdb40550b8ff89/ )
I'd start with the Logon tab, then the Services tab (omitting any Microsoft services for now).

Explanation
A performance monitoring program tried to open the performance counters for the Server service. The Server service could not respond to the request. The Server service is not running or is transitioning between starting and stopping or vice versa.
User Action
To determine whether the Server service is running, at the command prompt, type Net Statistics
A list of running services is displayed. If the Server service is not listed, at the command prompt, type Net Start Server

 

Just another good place to start -






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