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High Disk Usage (PC keeps freezzing)


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#1 idavid

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Posted 07 June 2013 - 07:09 AM

Well I don't know when this really happens but this 2 process make the pc stop working and once I look at the HDD light it looks like HDD is working none stop

when I try to press "Ctrl + Alt + Delete" the screen takes long time to show up if even it shows up

once I managed to get starting the shut down process it takes forever to shut down, and most time I have to hold the power button to turn off the pc and the odd thing is that if the shut down is really slow and the shut down process is completes then pc will boot up really slow

how do I know this because I have turned off the boot GUI so I can see the list of the drivers while loading, normal times (when pc didn't friezed/slowed down) or the times when I hold the power button to turn off then on the boot up list of drivers will load very fast as you can't see the lines but if I let the pc shut down  normally (while everything slowed down) once I try to boot up it runs really slow each line takes like really slow then I have to run the pc in repair mod then in the scan wont show any problem but once the scan is done it will boot fast, my problem is that I don't get any error code or some thing

please help me fix my pc

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#2 cmptrgy

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Posted 07 June 2013 - 07:33 AM

Can you run in Safe Mode?



#3 idavid

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Posted 07 June 2013 - 10:05 PM

Well the same slowing happens on Safe Mode



#4 cmptrgy

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Posted 08 June 2013 - 08:06 AM

Although your repair mode doesn’t show any problems, it is fixing something as it seems to help.

--- At this point it appears to me you have a svchost.exe and that needs to be homed in on

If you have the proper disc, its possible the system file checker can take care of that

http://support.microsoft.com/kb/929833

 

Consider the following ideas

 

Since Safe Mode doesn’t help, some default settings and basic device drivers are possible causes

--- Have you created a system repair disc?

------ If not, can you get to the computer to run long enough to do so?

Better yet do you have the Windows installation disc for your computer?

http://windows.microsoft.com/en-US/windows7/Create-a-system-repair-disc

 

Check out troubleshooting task manager issues at

http://searchenterprisedesktop.techtarget.com/tip/Microsoft-Windows-7-Task-Manager-troubleshooting-tips

It includes svchost.exe issues, which appear to me to be part of your issues

Google Process ID: 976 as there appears its possible there is some interaction going on between svchost.exe & Process ID: 976 according to your second report

I found Process ID: 976 information in a Yahoo search but I cannot tell whether or not it applies to your situation http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=6.5.6940.0&EvtID=976&EvtSrc=MSExchangeTransport&LCID=1033



#5 idavid

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Posted 08 June 2013 - 11:00 PM

Although your repair mode doesn’t show any problems, it is fixing something as it seems to help.

--- At this point it appears to me you have a svchost.exe and that needs to be homed in on

If you have the proper disc, its possible the system file checker can take care of that

http://support.microsoft.com/kb/929833

 

Consider the following ideas

 

Since Safe Mode doesn’t help, some default settings and basic device drivers are possible causes

--- Have you created a system repair disc?

------ If not, can you get to the computer to run long enough to do so?

Better yet do you have the Windows installation disc for your computer?

http://windows.microsoft.com/en-US/windows7/Create-a-system-repair-disc

 

Check out troubleshooting task manager issues at

http://searchenterprisedesktop.techtarget.com/tip/Microsoft-Windows-7-Task-Manager-troubleshooting-tips

It includes svchost.exe issues, which appear to me to be part of your issues

Google Process ID: 976 as there appears its possible there is some interaction going on between svchost.exe & Process ID: 976 according to your second report

I found Process ID: 976 information in a Yahoo search but I cannot tell whether or not it applies to your situation http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=6.5.6940.0&EvtID=976&EvtSrc=MSExchangeTransport&LCID=1033

sorry but this didn't help also



#6 cmptrgy

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Posted 09 June 2013 - 05:31 AM

Sorry it doesn't help. I hope someone else with more expertise than me will be able to help you with what direction to move into. Good luck



#7 idavid

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Posted 12 June 2013 - 01:08 AM

it's ok thanks for the replay



#8 hamluis

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Posted 12 June 2013 - 12:17 PM

If possiblee, do the following (instructions provided for each proposal):

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis






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