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"Bad Image" Error Messages


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16 replies to this topic

#1 MissJenni

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Posted 07 June 2013 - 02:14 AM

All of a sudden I receive "Bad Image" Error Messages with Start up and the Opening of programs on my Laptop.

I've done numerous system scans...reboot...and still get the same messages.

Please help!!



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#2 MissJenni

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Posted 07 June 2013 - 02:48 AM

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.06.06.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16576
Jennifer :: JENNIFER-HP [administrator]

Protection: Enabled

07-Jun-13 9:31:40 AM
mbam-log-2013-06-07 (09-31-40).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 229181
Time elapsed: 13 minute(s), 1 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



#3 Broni

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Posted 07 June 2013 - 08:06 PM

Welcome aboard p22002758.gif

 

p22002970.gif What is the EXACT error message?

 

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#4 MissJenni

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Posted 11 June 2013 - 02:36 PM

Results of screen317's Security Check version 0.99.64 
 Windows 7 Service Pack 1 x64 (UAC is disabled!) 
 Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Symantec Endpoint Protection   
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java 7 Update 21 
 Java™ SE Runtime Environment 6
 Adobe Reader 10.1.7 Adobe Reader out of Date! 
 Google Chrome 27.0.1453.110 
 Google Chrome 27.0.1453.94 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

 



#5 MissJenni

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Posted 11 June 2013 - 02:40 PM

Farbar Service Scanner Version: 31-05-2013 01
Ran by Jennifer (administrator) on 11-06-2013 at 21:38:44
Running from "C:\Users\Jennifer\Downloads"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

 



#6 MissJenni

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Posted 11 June 2013 - 02:48 PM

MiniToolBox by Farbar  Version:21-04-2013
Ran by Jennifer (administrator) on 11-06-2013 at 21:44:15
Running from "C:\Users\Jennifer\Downloads"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Ralink RT3090 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Jennifer-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : fritz.box

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : E0-2A-82-1D-94-75
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : fritz.box
   Description . . . . . . . . . . . : Ralink RT3090 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : E0-2A-82-1D-94-74
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::54ae:f77f:effa:a4c1%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.178.68(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, June 11, 2013 9:07:32 PM
   Lease Expires . . . . . . . . . . : Friday, June 21, 2013 9:07:27 PM
   Default Gateway . . . . . . . . . : 192.168.178.1
   DHCP Server . . . . . . . . . . . : 192.168.178.1
   DHCPv6 IAID . . . . . . . . . . . : 232794754
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-70-B1-4F-64-31-50-03-0F-4F
   DNS Servers . . . . . . . . . . . : 192.168.178.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{744B28EC-75C8-4785-92AC-B4AFDC4BE191}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:10f1:1c56:3f57:4dbb(Preferred)
   Link-local IPv6 Address . . . . . : fe80::10f1:1c56:3f57:4dbb%27(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.fritz.box:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : fritz.box
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  fritz.box
Address:  192.168.178.1

Name:    google.com
Addresses:  2c0f:fb50:4002:800::1005
   74.125.233.40
   74.125.233.41
   74.125.233.36
   74.125.233.39
   74.125.233.33
   74.125.233.46
   74.125.233.37
   74.125.233.34
   74.125.233.32
   74.125.233.38
   74.125.233.35

Pinging google.com [74.125.233.40] with 32 bytes of data:
Reply from 74.125.233.40: bytes=32 time=868ms TTL=51
Reply from 74.125.233.40: bytes=32 time=710ms TTL=51

Ping statistics for 74.125.233.40:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 710ms, Maximum = 868ms, Average = 789ms
Server:  fritz.box
Address:  192.168.178.1

Name:    yahoo.com
Addresses:  98.139.183.24
   206.190.36.45
   98.138.253.109

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=1583ms TTL=50
Reply from 98.139.183.24: bytes=32 time=1555ms TTL=50

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1555ms, Maximum = 1583ms, Average = 1569ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=14ms TTL=128
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 14ms, Average = 9ms
===========================================================================
Interface List
 24...e0 2a 82 1d 94 75 ......Microsoft Virtual WiFi Miniport Adapter
 11...e0 2a 82 1d 94 74 ......Ralink RT3090 802.11b/g/n WiFi Adapter
  1...........................Software Loopback Interface 1
 30...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 27...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 44...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.178.1   192.168.178.68     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.178.0    255.255.255.0         On-link    192.168.178.68    281
   192.168.178.68  255.255.255.255         On-link    192.168.178.68    281
  192.168.178.255  255.255.255.255         On-link    192.168.178.68    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    192.168.178.68    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    192.168.178.68    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 27     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 27     58 2001::/32                On-link
 27    306 2001:0:5ef5:79fb:1ce5:2760:3f57:4dbb/128
                                    On-link
 11    281 fe80::/64                On-link
 27    306 fe80::/64                On-link
 27    306 fe80::1ce5:2760:3f57:4dbb/128
                                    On-link
 11    281 fe80::54ae:f77f:effa:a4c1/128
                                    On-link
  1    306 ff00::/8                 On-link
 27    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 07 C:\windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 09 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/11/2013 09:18:18 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (06/07/2013 02:38:43 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "1, 2, 0, 17" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (06/06/2013 10:18:27 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (06/06/2013 10:18:27 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (06/06/2013 10:18:27 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (06/06/2013 09:31:55 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Malicious Software Removal Tool Update Stub because of this error.

Program: Malicious Software Removal Tool Update Stub
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
 - It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
 - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: C000026E
Disk type: 0

Error: (06/06/2013 09:31:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: mrtstub.exe, version: 4.20.7401.0, time stamp: 0x518443dd
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000006
Fault offset: 0x0000000000029c12
Faulting process id: 0x1384
Faulting application start time: 0xmrtstub.exe0
Faulting application path: mrtstub.exe1
Faulting module path: mrtstub.exe2
Report Id: mrtstub.exe3

Error: (06/06/2013 09:13:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 576814

Error: (06/06/2013 09:13:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 576814

Error: (06/06/2013 09:13:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

System errors:
=============
Error: (06/11/2013 09:10:29 PM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (06/07/2013 10:45:03 AM) (Source: DCOM) (User: )
Description: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}

Error: (06/07/2013 09:34:13 AM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (06/07/2013 09:28:27 AM) (Source: Service Control Manager) (User: )
Description: The Pastel IronTree service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/06/2013 10:12:45 PM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (06/06/2013 10:07:14 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (06/06/2013 09:40:26 PM) (Source: Service Control Manager) (User: )
Description: The HP Health Check Service service failed to start due to the following error:
%%2

Error: (06/06/2013 09:34:45 PM) (Source: Service Control Manager) (User: )
Description: The Pastel IronTree service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/06/2013 09:13:59 PM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "643150030F4F" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the
Globally Unique Interface Identifier (GUID) if NetBT was unable to
map from GUID to MAC address. If neither the MAC address nor the GUID were
available, the string represents a cluster device name.

Error: (06/06/2013 09:13:59 PM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "643150030F4F" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the
Globally Unique Interface Identifier (GUID) if NetBT was unable to
map from GUID to MAC address. If neither the MAC address nor the GUID were
available, the string represents a cluster device name.

Microsoft Office Sessions:
=========================
Error: (06/11/2013 09:18:18 PM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (06/07/2013 02:38:43 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversion1, 2, 0, 17c:\Program Files (x86)\Arcsoft\TotalMedia Suite\TotalMedia Studio MV\CaptureModule.exe.Manifestc:\Program Files (x86)\Arcsoft\TotalMedia Suite\TotalMedia Studio MV\CaptureModule.exe.Manifest3

Error: (06/06/2013 10:18:27 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Downloads\SoftonicDownloader_for_easy-audio-mixer.exe

Error: (06/06/2013 10:18:27 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Downloads\SoftonicDownloader_for_abc-amber-blackberry-converter.exe

Error: (06/06/2013 10:18:27 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Downloads\SoftonicDownloader_for_easy-audio-mixer[0].exe

Error: (06/06/2013 09:31:55 PM) (Source: Application Error)(User: )
Description: Malicious Software Removal Tool Update StubC000026E0

Error: (06/06/2013 09:31:55 PM) (Source: Application Error)(User: )
Description: mrtstub.exe4.20.7401.0518443ddntdll.dll6.1.7601.177254ec4aa8ec00000060000000000029c12138401ce62d94d8cd227d:\ea041433ef6c15c3854d35\mrtstub.exeC:\windows\SYSTEM32\ntdll.dllbe619875-cedf-11e2-be52-d95551294015

Error: (06/06/2013 09:13:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 576814

Error: (06/06/2013 09:13:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 576814

Error: (06/06/2013 09:13:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

CodeIntegrity Errors:
===================================
  Date: 2013-04-21 09:58:57.888
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-04-21 09:58:57.658
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-04-21 09:58:52.005
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-04-21 09:58:51.740
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-02-06 20:07:10.698
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-02-06 20:07:10.548
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-11-28 12:30:36.936
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpOFeedb.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-28 12:30:36.828
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpOFeedb.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-28 12:30:36.713
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpOFeedb.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-28 12:30:36.606
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpOFeedb.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

4500_G510gm_Help (Version: 000.0.439.000)
4500G510gm (Version: 000.0.423.000)
4500G510gm_Software_Min (Version: 000.0.423.000)
64 Bit HP CIO Components Installer (Version: 7.2.8)
ABC Amber BlackBerry Converter
ActiveCheck component for HP Active Support Library (Version: 3.0.0.3)
Adobe AIR (Version: 2.6.0.19120)
Adobe Bridge 1.0 (Version: 001.000.000)
Adobe Common File Installer (Version: 1.00.0000)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Help Center 1.0 (Version: 001.000.000)
Adobe Illustrator CS2 (Version: 12.000.000)
Adobe Illustrator CS2 Tryout (Version: 12.000.000)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Adobe Stock Photos 1.0 (Version: 001.000.000)
Adobe SVG Viewer 3.0 (Version:  3.0)
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ArcSoft TotalMedia (Version: 1.0.23.26)
ArcSoft TotalMedia (Version: 1.0.43.25)
ArcSoft Webcam Sharing Manager (Version: 1.0.0.26)
Bing Desktop (Version: 1.2.126.0)
BlackBerry Backup Extractor (Version: 0.101.0.0)
BlackBerry Desktop Software 7.1 (Version: 7.1.0.32)
BlackBerry Device Software Updater (Version: 7.1.0.34)
Bonjour (Version: 3.0.0.10)
BrowserProtect
BufferChm (Version: 130.0.331.000)
CorelDRAW 10
CorelDRAW 10 (Version: 10)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations (Version: 130.0.0.0)
Device Access Manager for HP ProtectTools (Version: 5.0.1.5)
DeviceDiscovery (Version: 130.0.372.000)
Digital Voice Editor 3 (Version: 3.2.01.02240)
DocMgr (Version: 130.0.000.000)
DocProc (Version: 13.0.0.0)
Drive Encryption for HP ProtectTools (Version: 5.0.4.0)
Easy audio mixer 1.0.5 (Version: 1.0)
Energy Star Digital Logo (Version: 1.0.1)
Face Recognition for HP ProtectTools (Version: 2.02.4007)
Fax (Version: 130.0.418.000)
File Sanitizer For HP ProtectTools (Version: 5.0.1.2)
Google Chrome (Version: 27.0.1453.110)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.145)
GPBaseService2 (Version: 130.0.371.000)
hola Chrome Toolbar
holasearch toolbar   (Version: 1.8.16.16)
HP 3D DriveGuard (Version: 4.0.4.1)
HP Advisor (Version: 3.3.9512.3162)
HP Customer Experience Enhancements (Version: 6.0.1.3)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Document Manager 2.0 (Version: 2.0)
HP Documentation (Version: 1.6.0.0)
HP ESU for Microsoft Windows 7 (Version: 1.1.6.1)
HP HotKey Support (Version: 3.5.15.1)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Officejet 4500 G510g-m (Version: 13.0)
HP Power Assistant (Version: 1.0.9.0)
HP Power Data (Version: 1.0.31.182)
HP ProtectTools Security Manager (Version: 5.03.637)
HP QuickLook (Version: 3.3.1.2)
HP QuickWeb (Version: 1.0.1.63)
HP Smart Web Printing 4.5 (Version: 4.5)
HP SoftPaq Download Manager (Version: 3.0.5.0)
HP Software Framework (Version: 4.0.39.1)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.003.001.001)
HP Webcam Driver (Version: 6.1.7600.0024)
HP Wireless Assistant (Version: 4.0.6.0)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
IB Updater Service (Version: 3.0.5.4)
iCloud (Version: 2.1.2.8)
IDT Audio (Version: 1.0.6275.0)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2086)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Internet Explorer Toolbar 4.6 by SweetPacks (Version: 4.6.0004)
iTunes (Version: 11.0.2.26)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Java™ SE Runtime Environment 6 (Version: 1.6.0.0)
LightScribe System Software (Version: 1.18.6.1)
LiveUpdate 3.3 (Symantec Corporation) (Version: 3.3.0.92)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 130.0.374.000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MP3 Cutter 1.1.1
MP3Resizer 1.9.7
MP3Resizer Express 1.1
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Network64 (Version: 130.0.374.000)
Network64 (Version: 140.0.221.000)
Nokia Connectivity Cable Driver (Version: 6.84.4.0)
Nokia PC Suite (Version: 6.84.10.3)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Pastel IronTree (Version: 5.1.4.17)
Pastel Payroll 2013 Update 2c (Version: 12.2.23)
Pastel Xpress Version 11 (Version: 11.2.4)
PC Connectivity Solution (Version: 7.22.7.1)
PDF Complete Special Edition (Version: 3.5.112)
Pervasive System Analyzer
Pervasive.SQL 9.60 Workgroup for Windows (Version: 9.60.016.000)
Pre-Boot Security for HP ProtectTools (Version: 5.0.7.1)
Privacy Manager for HP ProtectTools (Version: 5.10.796)
QuickTime (Version: 7.73.80.64)
Ralink Motorola BC4 Bluetooth 3.0+HS Adapter (Version: 3.0.41.258)
Ralink RT3090 802.11b/g/n WiFi Adapter (Version: 1.2.0.27)
Realtek Ethernet Controller All-In-One Windows Driver (Version: 1.12.0011)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30109)
RegCure Pro (Version: 3.1.5.0)
Safari (Version: 5.34.57.2)
Sage Connected Services (Version: 1.00.10)
Scan (Version: 13.0.0.0)
Shop for HP Supplies (Version: 13.0)
Skype Click to Call (Version: 5.9.9216)
Skype™ 5.10 (Version: 5.10.116)
SmartPCFixer 4.2 (Version: 4.2)
SmartWebPrinting (Version: 130.0.373.000)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 130.0.373.000)
Striata Reader (Version: 2.9-1)
SweetIM for Messenger 3.7 (Version: 3.7.0005)
Symantec Endpoint Protection (Version: 11.0.5002.333)
Synaptics Pointing Device Driver (Version: 15.0.24.0)
Theft Recovery (Version: 5.1.0.18)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.376.000)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Manager for SweetPacks 1.1 (Version: 1.1.0008)
Validity Fingerprint Driver (Version: 4.0.10.0)
VKOM 301USB version 5.458
Web Studio 5.0
Web Studio 5.0 (Version: 5.0.0.12)
WebReg (Version: 130.0.132.017)
Windows 7 Default Setting (Version: 1.0.1.6)
Windows Driver Package - Nokia (WUDFRd) WPD  (06/01/2007 6.84.33.0) (Version: 06/01/2007 6.84.33.0)
Windows Driver Package - Nokia Modem  (02/15/2007 3.1) (Version: 02/15/2007 3.1)
Windows Driver Package - Nokia Modem  (05/24/2007 6.84.0.1) (Version: 05/24/2007 6.84.0.1)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Yahoo! Toolbar
Yontoo 1.10.02 (Version: 1.10.02)

========================= Devices: ================================

Name: Nokia E65
Description: Nokia E65
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Nokia
Service: WUDFRd
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

========================= Memory info: ===================================

Percentage of memory in use: 74%
Total physical RAM: 2927.43 MB
Available physical RAM: 743.63 MB
Total Pagefile: 5853.04 MB
Available Pagefile: 2620.03 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.61 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:280.8 GB) (Free:204.44 GB) NTFS
2 Drive d: (Expansion Drive 2) (Fixed) (Total:931.51 GB) (Free:881.7 GB) NTFS
3 Drive f: (HP_TOOLS) (Fixed) (Total:1.99 GB) (Free:1.48 GB) FAT32

========================= Users: ========================================

User accounts for \\JENNIFER-HP

Administrator            Guest                    Jennifer                

**** End of log ****



#7 MissJenni

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Posted 11 June 2013 - 03:05 PM

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.06.06.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16576
Jennifer :: JENNIFER-HP [administrator]

Protection: Enabled

06-Jun-13 9:57:53 PM
mbam-log-2013-06-06 (21-57-53).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 228805
Time elapsed: 7 minute(s), 47 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKLM\SYSTEM\CurrentControlSet\Services\IBUpdaterService (PUP.InstallBrain) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\ProgramData\IBUpdaterService (PUP.InstallBrain) -> Quarantined and deleted successfully.

Files Detected: 1
C:\ProgramData\IBUpdaterService\repository.xml (PUP.InstallBrain) -> Quarantined and deleted successfully.

(end)



#8 MissJenni

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Posted 11 June 2013 - 03:54 PM

Malwarebytes Anti-Rootkit BETA 1.06.0.1003
www.malwarebytes.org

Database version: v2013.05.07.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16576
Jennifer :: JENNIFER-HP [administrator]

11-Jun-13 10:33:25 PM
mbar-log-2013-06-11 (22-33-25).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: Deep Anti-Rootkit Scan | PUP
Objects scanned: 260263
Time elapsed: 20 minute(s), 15 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)



---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1003

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16576

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 3069632512, free: 834011136

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1003

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16576

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 3069632512, free: 858406912

Downloaded database version: v2013.06.11.07
No address found
Host not found
Downloaded database version: v2013.06.11.07
No address found
Initializing...
------------ Kernel report ------------
     06/11/2013 22:33:18
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\vmbus.sys
\SystemRoot\system32\drivers\winhv.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\System32\Drivers\SbAlg.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\SbFsLock.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\SafeBoot.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\system32\DRIVERS\hpdskflt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\SRTSP64.SYS
\??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20130611.003\EX64.SYS
\??\C:\windows\system32\Drivers\SYMEVENT64x86.SYS
\??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20130611.003\ENG64.SYS
\SystemRoot\System32\Drivers\SRTSPX64.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\??\C:\windows\system32\drivers\wpsdrvnt.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\vpcnfltr.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\vpcvmm.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\System32\Drivers\RsvLock.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\netr28x.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\HpqKbFiltr.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\Impcd.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\ArcSoftVCapture.sys
\SystemRoot\system32\DRIVERS\STREAM.SYS
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\RootMdm.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\RimSerial_AMD64.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\teefer2.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\vpcusb.sys
\SystemRoot\system32\DRIVERS\usbrpm.sys
\SystemRoot\system32\DRIVERS\vpchbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\system32\DRIVERS\agrsm64.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_SbHiber.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\WinUSB.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\System32\Drivers\btmusb.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\rtsuvc.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\??\C:\windows\system32\drivers\WpsHelper.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\normaliz.dll
\Windows\System32\clbcatq.dll
\Windows\System32\setupapi.dll
\Windows\System32\oleaut32.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8006d04790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\000000a0\
Lower Device Object: 0xfffffa8006d096d0
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80051fd060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8003237050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80051fd060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80051fdb20, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80051fe040, DeviceName: Unknown, DriverName: \Driver\SafeBoot\
DevicePointer: 0xfffffa80051fd060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80050b9950, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xfffffa8003234e40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8003237050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\SafeBoot\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
File user open failed: C:\windows\system32\drivers\SafeBoot.sys (0x00000020)
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 3E900100

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 614400
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 616448  Numsec = 588873728

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 589490176  Numsec = 31457280

    Partition 3 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 620947456  Numsec = 4184064

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa8006d04790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006d042c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006d06570, DeviceName: Unknown, DriverName: \Driver\SafeBoot\
DevicePointer: 0xfffffa8006d04790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006d096d0, DeviceName: \Device\000000a0\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\SafeBoot\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: BBD0FDB5

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 1953519616

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204885504 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_2048_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_r.mbam...
Removal finished



#9 MissJenni

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Posted 11 June 2013 - 04:00 PM

Rkill 2.5.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 06/11/2013 10:56:59 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\windows\SysWOW64\ChgService.exe (PID: 1568) [WD-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
 C:\Users\Jennifer\Desktop\rkill\rkill-06-11-2013-10-57-06.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 06/11/2013 10:59:19 PM
Execution time: 0 hours(s), 2 minute(s), and 19 seconds(s)



#10 MissJenni

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Posted 11 June 2013 - 04:02 PM

Broni, thank you so much for trying to help me!

I tried to carefully go through all the scans and downloads as suggested by you.

Please let me know what the next step is.

Hope to hear from you soon!

Greetings from South Africa,

Jennifer



#11 Broni

Broni

    The Coolest BC Computer


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Posted 11 June 2013 - 07:02 PM

p22002970.gif You're running two AV programs:

Microsoft Security Essentials 

Symantec Endpoint Protection

You must uninstall one of them.

If Symantec use this tool: http://www.majorgeeks.com/files/details/norton_removal_tool.html

 

p22002970.gif Please post EXACT "bad image" error.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 MissJenni

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Posted 12 June 2013 - 02:16 AM

# AdwCleaner v2.303 - Logfile created 06/12/2013 at 09:09:23
# Updated 08/06/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : Jennifer - JENNIFER-HP
# Boot Mode : Normal
# Running from : C:\Users\Jennifer\Downloads\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

File Deleted : C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\bProtector Web Data
File Deleted : C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\bprotectorpreferences
File Deleted : C:\Users\Jennifer\AppData\Roaming\BabMaint.exe
File Deleted : C:\Users\Jennifer\Desktop\sweetpcfix.url
Folder Deleted : C:\Program Files (x86)\Common Files\ParetoLogic
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\holasearch
Folder Deleted : C:\Program Files (x86)\ParetoLogic
Folder Deleted : C:\Program Files (x86)\SweetIM
Folder Deleted : C:\Program Files (x86)\Yontoo
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\BrowserProtect
Folder Deleted : C:\ProgramData\ParetoLogic
Folder Deleted : C:\ProgramData\SweetIM
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Users\Jennifer\AppData\Local\Conduit
Folder Deleted : C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc
Folder Deleted : C:\Users\Jennifer\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Jennifer\AppData\LocalLow\SweetIM
Folder Deleted : C:\Users\Jennifer\AppData\Roaming\BabSolution
Folder Deleted : C:\Users\Jennifer\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Jennifer\AppData\Roaming\DriverCure
Folder Deleted : C:\Users\Jennifer\AppData\Roaming\holasearch
Folder Deleted : C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ParetoLogic
Folder Deleted : C:\Users\Jennifer\AppData\Roaming\ParetoLogic
Folder Deleted : C:\Users\Jennifer\AppData\Roaming\PerformerSoft
Folder Deleted : C:\windows\Installer\{7683B745-6060-41FD-AA75-0BBB383FEAD4}
Folder Deleted : C:\windows\Installer\{C3E85EE9-5892-4142-B537-BCEB3DAC4C3D}
Folder Deleted : C:\windows\SysWOW64\WNLT

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\BabylonToolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\Google\Chrome\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc
Key Deleted : HKCU\Software\holasearch
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\bProtectSettings
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C510DFFB-0AFE-484C-BA40-CED5B74C4EEF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{DFF9B2DA-EF99-4B26-83CB-7058299999D8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35B-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C510DFFB-0AFE-484C-BA40-CED5B74C4EEF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DFF9B2DA-EF99-4B26-83CB-7058299999D8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35B-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\WNLT
Key Deleted : HKCU\Software\5a6dfd8b13cea43
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Deleted : HKLM\Software\Classes\Installer\Features\547B38670606DF14AA57B0BB83F3AE4D
Key Deleted : HKLM\Software\Classes\Installer\Features\9EE58E3C298524145B73CBBED3CAC4D3
Key Deleted : HKLM\Software\Classes\Installer\Features\EB6AF8AEEB922FA4392548F13812E50B
Key Deleted : HKLM\Software\Classes\Installer\Products\547B38670606DF14AA57B0BB83F3AE4D
Key Deleted : HKLM\Software\Classes\Installer\Products\9EE58E3C298524145B73CBBED3CAC4D3
Key Deleted : HKLM\Software\Classes\Installer\Products\EB6AF8AEEB922FA4392548F13812E50B
Key Deleted : HKLM\SOFTWARE\Classes\MediaPlayer.GraphicsUtils
Key Deleted : HKLM\SOFTWARE\Classes\MediaPlayer.GraphicsUtils.1
Key Deleted : HKLM\SOFTWARE\Classes\MgMediaPlayer.GifAnimator
Key Deleted : HKLM\SOFTWARE\Classes\MgMediaPlayer.GifAnimator.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\sim-packages
Key Deleted : HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\sweetim_urlsearchhook.toolbarurlsearchhook
Key Deleted : HKLM\SOFTWARE\Classes\sweetim_urlsearchhook.toolbarurlsearchhook.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3072253
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.sweetie
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.sweetie.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4D3B167E-5FD8-4276-8FD7-9DF19C1E4D19}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EEE6C35E-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EEE6C35F-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\DeviceVM
Key Deleted : HKLM\Software\holasearch
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BundleSweetIMSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BundleSweetIMSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetIM_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetIM_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetPacksUpdateManager_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetPacksUpdateManager_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\SweetIM.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\5a6dfd8b13cea43
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{82AC53B4-164C-4B07-A016-437A8388B81A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A4A0CB15-8465-4F58-A7E5-73084EA2A064}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{C510DFFB-0AFE-484C-BA40-CED5B74C4EEF}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DFF9B2DA-EF99-4B26-83CB-7058299999D8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EEE6C35B-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EEE6C35D-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A439801C-961D-452C-AB42-7848E9CBD289}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F4EBB1E2-21F3-4786-8CF4-16EC5925867F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DFF9B2DA-EF99-4B26-83CB-7058299999D8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{15D2D75C-9CB2-4EFD-BAD7-B9B4CB4BC693}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{7683B745-6060-41FD-AA75-0BBB383FEAD4}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{C3E85EE9-5892-4142-B537-BCEB3DAC4C3D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{EA8FA6BE-29BE-4AF2-9352-841F83215EB0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Hola Chrome Toolbar
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\holasearch
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WNLT
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Key Deleted : HKLM\SOFTWARE\Tarma Installer
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Main [bprotector start page]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [bProtectorDefaultScope]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EEE6C35B-6118-11DC-9C72-001320C79847}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SweetIM]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [Sweetpacks Communicator]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs [C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgHelperApp.exe]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs [C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarProxy.dll]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{C510DFFB-0AFE-484C-BA40-CED5B74C4EEF}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EEE6C35B-6118-11DC-9C72-001320C79847}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

[OK] Registry is clean.

-\\ Google Chrome v27.0.1453.110

File : C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [14625 octets] - [12/06/2013 09:09:23]

########## EOF - C:\AdwCleaner[S1].txt - [14686 octets] ##########



#13 MissJenni

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Posted 12 June 2013 - 02:32 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Professional x64
Ran by Jennifer on 12-Jun-13 at  9:18:16.49
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{6C4D20C2-4CE1-4DA2-A3CF-5AE31E536E6E}

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 12-Jun-13 at  9:27:36.86
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#14 MissJenni

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Posted 12 June 2013 - 03:02 AM

Broni,

 

There were various messages, although the basic message stayed the same. The only thing that changed was a file name or postfix....something like: Find.exe Bad Image. For example, whatever program I tried to open, there were similarities in the error message. Eg Exel.dll or Excel .exe Bad Image

 

is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

 

Since your first reply and completion there of I HAVE NOT received any messages since, although I could not manage to access the ESET Online Scanner. And I did disable my AV (Symantec Endpoint Protection)

 

Is the problem now solved? Or is there something that needs to be done to double checked that my system is indeed cured of any infections?

 

Thank you for all your help and assistance in this regard.



#15 MissJenni

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Posted 12 June 2013 - 08:30 AM

ESET Online Scanner came up with NO THREATS.






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