Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

my computer keeps freezing and crashing


  • Please log in to reply
5 replies to this topic

#1 justin5897

justin5897

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:11:50 PM

Posted 06 June 2013 - 10:13 PM

it happens when i run google chrome it crashes my flash and show wave player and it uses 500.000 kbs sometimes more i have a optiplex 745 with a tera bit of hard drive and 2 gigs ram windows 7 home prem 



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,119 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:50 PM

Posted 08 June 2013 - 07:31 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#3 justin5897

justin5897
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:11:50 PM

Posted 08 June 2013 - 12:04 PM

here is the link from snapshot like u asked for http://speccy.piriform.com/results/QokTuKBrpHIGi1kMetP0UL3

 and here is the toolbox   MiniToolBox by Farbar  Version:21-04-2013

Ran by BENCH (administrator) on 08-06-2013 at 12:48:54
Running from "C:\Users\BENCH\Downloads"
Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/07/2013 02:24:54 PM) (Source: Google Update) (User: AMUY)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7
 
Error: (06/07/2013 11:24:57 AM) (Source: Google Update) (User: AMUY)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7
 
Error: (06/04/2013 08:34:07 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Skype Click to Call -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action GetFirefoxLocalProfilePath.AE456DBC_DDBA_441F_BC5E_0CF21D88B0A1 script error -2146827864, Microsoft VBScript runtime error: Object required: 'CreateObject(...).NameSpace(...)' Line 191, Column 7,
 
Error: (06/04/2013 08:33:41 PM) (Source: Application Hang) (User: )
Description: The program TeamViewer.exe version 8.0.18051.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: a18
 
Start Time: 01ce618439c0004c
 
Termination Time: 47
 
Application Path: C:\Program Files\TeamViewer\Version8\TeamViewer.exe
 
Report Id: 856f68e3-cd77-11e2-b5e0-001aa0daaa59
 
Error: (06/04/2013 07:54:09 PM) (Source: Microsoft Security Client Setup) (User: AMUY)
Description: HRESULT:0x8004FF0A
Description:Security Essentials is still installed on your computer.. Security Essentials was not removed from your computer. It will continue to monitor your computer and help protect it from potential threats. Error code:0x8004FF0A.
 
Error: (06/04/2013 07:30:40 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 88c
 
Start Time: 01ce5daecab34f5b
 
Termination Time: 0
 
Application Path: C:\Windows\Explorer.EXE
 
Report Id:
 
Error: (06/04/2013 02:40:06 AM) (Source: Application Hang) (User: )
Description: The program Skype.exe version 6.3.0.107 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1dc0
 
Start Time: 01ce60edec732e6f
 
Termination Time: 116
 
Application Path: C:\Program Files\Skype\Phone\Skype.exe
 
Report Id:
 
Error: (06/03/2013 00:08:25 AM) (Source: Application Hang) (User: )
Description: The program xvidly_setup.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1798
 
Start Time: 01ce600fb7ded76a
 
Termination Time: 0
 
Application Path: C:\Users\BENCH\Downloads\xvidly_setup.exe
 
Report Id:
 
Error: (06/02/2013 08:00:25 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {20dd64d2-7e2a-4daf-9168-fe5536a84e7e}
 
Error: (06/01/2013 08:35:04 PM) (Source: Application Hang) (User: )
Description: The program TWCApp.exe version 7.5.3.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 748
 
Start Time: 01ce5efa376ec081
 
Termination Time: 4424
 
Application Path: C:\Program Files\The Weather Channel\The Weather Channel App\TWCApp.exe
 
Report Id:
 
 
System errors:
=============
Error: (06/08/2013 03:19:15 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (06/07/2013 03:19:19 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (06/07/2013 03:19:09 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (06/06/2013 03:19:06 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (06/06/2013 03:20:03 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (06/05/2013 03:19:02 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (06/05/2013 03:18:59 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (06/05/2013 03:18:58 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (06/05/2013 03:18:28 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
 
Error: (06/05/2013 03:18:27 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Microsoft Office Sessions:
=========================
Error: (06/07/2013 02:24:54 PM) (Source: Google Update)(User: AMUY)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7
Error: (06/07/2013 11:24:57 AM) (Source: Google Update)(User: AMUY)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7
 
Error: (06/04/2013 08:34:07 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Skype Click to Call -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action GetFirefoxLocalProfilePath.AE456DBC_DDBA_441F_BC5E_0CF21D88B0A1 script error -2146827864, Microsoft VBScript runtime error: Object required: 'CreateObject(...).NameSpace(...)' Line 191, Column 7,  (NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (06/04/2013 08:33:41 PM) (Source: Application Hang)(User: )
Description: TeamViewer.exe8.0.18051.0a1801ce618439c0004c47C:\Program Files\TeamViewer\Version8\TeamViewer.exe856f68e3-cd77-11e2-b5e0-001aa0daaa59
 
Error: (06/04/2013 07:54:09 PM) (Source: Microsoft Security Client Setup)(User: AMUY)
Description: HRESULT:0x8004FF0A
Description:Security Essentials is still installed on your computer.. Security Essentials was not removed from your computer. It will continue to monitor your computer and help protect it from potential threats. Error code:0x8004FF0A.
 
Error: (06/04/2013 07:30:40 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.1756788c01ce5daecab34f5b0C:\Windows\Explorer.EXE
 
Error: (06/04/2013 02:40:06 AM) (Source: Application Hang)(User: )
Description: Skype.exe6.3.0.1071dc001ce60edec732e6f116C:\Program Files\Skype\Phone\Skype.exe
 
Error: (06/03/2013 00:08:25 AM) (Source: Application Hang)(User: )
Description: xvidly_setup.exe1.0.0.0179801ce600fb7ded76a0C:\Users\BENCH\Downloads\xvidly_setup.exe
Error: (06/02/2013 08:00:25 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {20dd64d2-7e2a-4daf-9168-fe5536a84e7e}
 
Error: (06/01/2013 08:35:04 PM) (Source: Application Hang)(User: )
Description: TWCApp.exe7.5.3.074801ce5efa376ec0814424C:\Program Files\The Weather Channel\The Weather Channel App\TWCApp.exe
 
=========================== Installed Programs ============================
 
Adobe AIR (Version: 2.6.0.19120)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
Adobe Flash Player 11 Plugin (Version: 11.7.700.202)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
Age of Empires III - The Asian Dynasties Trial (Version: )
AOL Messaging Toolbar
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Big Fish Games: Game Manager (Version: 3.0.1.60)
Bonjour (Version: 3.0.0.10)
CameraHelperMsi (Version: 13.31.1038.0)
CCleaner (Version: 3.28)
D3DX10 (Version: 15.4.2368.0902)
Dual-Core Optimizer (Version: 1.1.4.0169)
erLT (Version: 1.20.138.34)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
FlightGear 2.4.0
Ghost Recon Online (NCSA-Live) (Version: 1.32.6606.1)
Google Chrome (Version: 27.0.1453.110)
Google Earth (Version: 7.0.3.8542)
Google Update Helper (Version: 1.3.21.145)
iCloud (Version: 2.1.2.8)
IMVU Avatar Chat Software
IMVU Inc Toolbar (Version: 6.12.0.11)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
iTunes (Version: 11.0.4.4)
Java Auto Updater (Version: 2.0.7.2)
Java™ 6 Update 39 (Version: 6.0.390)
Java™ 6 Update 7 (Version: 1.6.0.70)
Junk Mail filter update (Version: 15.4.3502.0922)
lightshot-4.3.0.0 (Version: 4.3.0.0)
Logitech Vid HD (Version: 7.2 (7240))
Logitech Webcam Software (Version: 2.0)
LWS Facebook (Version: 13.31.1038.0)
LWS Gallery (Version: 13.31.1038.0)
LWS Help_main (Version: 13.31.1044.0)
LWS Launcher (Version: 13.31.1038.0)
LWS Motion Detection (Version: 13.30.1395.0)
LWS Pictures And Video (Version: 13.31.1038.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Video Mask Maker (Version: 13.30.1379.0)
LWS VideoEffects (Version: 13.30.1379.0)
LWS Webcam Software (Version: 13.31.1038.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.31.1038.0)
MagicDisc 2.7.106
McAfee Security Scan Plus (Version: 3.0.318.3)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MixiDJ V39 Toolbar (Version: 6.12.0.11)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Need For Speed™ World (Version: 1.0.0.1229)
Nero 8 Essentials (Version: 8.3.397)
neroxml (Version: 1.0.0)
Nexon Game Manager
Nimbuzz 2.4.0 (Version: 2.4.0)
NVIDIA PhysX v8.10.29 (Version: 8.10.29)
Online Weather (Version: 1.0)
ooVoo (Version: 3.5.8022)
OpenAL
OpenOffice.org 3.0 (Version: 3.0.9358)
PageRage Toolbar (Version: 6.3.2.17)
Palringo
Pirates of the Burning Sea
Plants vs. Zombies
PunkBuster Services (Version: 0.990)
QuickTime (Version: 7.74.80.86)
Safari (Version: 5.34.57.2)
Search Protect by conduit (Version: 1.5.0.71)
SearchCore for Browsers (Version: 3.0.0.115556)
Skype Click to Call (Version: 6.7.12055)
Skype™ 6.3 (Version: 6.3.107)
SlimDX Redistributable (June 2010) (Version: 2.0.10.43)
Somoto V.1 Toolbar (Version: 6.12.0.11)
SoundMAX (Version: 6.10.1.7265)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Star Wars: The Old Republic (Version: 1.00)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
TeamSpeak 2 RC2 (Version: 2.0.32.60)
TeamSpeak 3 Client (Version: 3.0.10.1)
TeamViewer 6 (Version: 6.0.11656)
TeamViewer 8 (Version: 8.0.18051)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Virtual Villagers: A New Home
VLC media player 1.0.1 (Version: 1.0.1)
Vuze (Version: 4.9.0.0)
War Thunder Launcher 1.0.1.199
WIDCOMM Bluetooth Software (Version: 6.2.1.500)
Windows Driver Package - Broadcom Bluetooth  (06/15/2009 6.2.0.9000) (Version: 06/15/2009 6.2.0.9000)
Windows Driver Package - Broadcom Bluetooth  (07/30/2009 6.2.0.9405) (Version: 07/30/2009 6.2.0.9405)
Windows Driver Package - Broadcom HIDClass  (07/28/2009 6.2.0.9800) (Version: 07/28/2009 6.2.0.9800)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Yahoo! BrowserPlus 2.9.8
Yahoo! Messenger
Yahoo! Software Update
========================= Memory info: ===================================
 
Percentage of memory in use: 91%
Total physical RAM: 2037.61 MB
Available physical RAM: 171.13 MB
Total Pagefile: 5570.99 MB
Available Pagefile: 2122.68 MB
Total Virtual: 2047.88 MB
Available Virtual: 1966.04 MB
 
========================= Partitions: =====================================
 
2 Drive c: () (Fixed) (Total:931.41 GB) (Free:804.33 GB) NTFS
5 Drive f: (Spare 80GB) (Fixed) (Total:74.5 GB) (Free:74.37 GB) NTFS
6 Drive g: (Civilization V) (CDROM) (Total:3.1 GB) (Free:0 GB) UDF
========================= Users: ========================================
 
User accounts for \\AMUY
 
Administrator            BENCH                    Guest                    
 
 
**** End of log ****
 

 



#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,119 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:50 PM

Posted 08 June 2013 - 04:34 PM

Microsoft Security Essentials
Antivirus: 
Enabled
Company Name: 
Microsoft
Product Version: 
4.2.223.1
 
AVG Anti-Virus Free Edition 2012
Antivirus: 
Enabled
Virus Signature Database: 
Up to date
 

Above is a recipe for unnecessary problems...please uninstall AVG, using the following:  http://www.avg.com/us-en/utilities , be sure to select the version you have installed.

 

It probably would not hurt to run the chkdsk /r command...after removal.

 

See if this helps.

 

Louis

 

 


#5 justin5897

justin5897
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:11:50 PM

Posted 09 June 2013 - 11:59 AM

ok i have used the link to remove the avg and then went to run the chkdsk/r on the command prompt and recived this http://prntscr.com/192lp4 not sure where to proceed from here ..?



#6 hamluis

hamluis

    Moderator


  • Moderator
  • 56,119 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:50 PM

Posted 09 June 2013 - 03:19 PM

That's normal :), happens because chkdsk /r cannot run on the boot/Windows partition...while Windows is open.

 

Type Y, hit Enter.

 

Reboot the system.

 

The chkdsk /r command will execute...prior to booting into Win 7.

 

If chkdsk /r shows an error message onscreen and fails to complete...please post that.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users