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White screen when I log-in to Windows 7


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3 replies to this topic

#1 wasmak

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Posted 06 June 2013 - 07:17 AM

##


Edited by wasmak, 07 June 2013 - 02:03 AM.


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#2 bloopie

bloopie

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Posted 06 June 2013 - 06:27 PM

Hello wasmak, and welcome to Bleeping Computer!

My name is bloopie and I'll be helping you with your problems as best I can! :thumbup2:

A few things to keep in mind while we are working together:
  • If you have since resolved the original problem you were having, I would appreciate it if you let me know.
  • If you are unsure about any of the steps just post what you can and I will guide you!
  • Please tell me if you have your original Windows CD/DVD available.
  • Please copy and paste all logs here unless otherwise instructed!
  • Upon completing the steps below I will review your topic an do my best to resolve your issues.
  • Also, please refrain from using any other tools unless instructed to do so.
==========

Now, let's see if we can get you booting normally again!

From your clean computer, open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt
 
start
HKU\wassim.makarem\...\Winlogon: [Shell] explorer.exe,C:\Users\wassim.makarem\AppData\Roaming\skype.dat [129024 2011-11-16] () <==== ATTENTION
C:\Users\wassim.makarem\AppData\Roaming\skype.dat
C:\Users\wassim.makarem\AppData\Roaming\skype.ini
C:\Windows\SysWOW64\WinMonitor.exe
C:\Windows\SysWOW64\libs.exe
S2 csrcc; C:\Windows\system32\1033\csrss.exe [x]
C:\Windows\system32\1033\csrss.exe
stop
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system


Now please insert your flashdrive in the infected machine, and enter System Recovery Options just as you did before.

Run FRST64 just as you did before and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please copy/paste it in your reply.

==========

Once this is done, please let me know if the system boots normally again. If so, please download FRST again and save it to the desktop of your infected machine.

Run FRST again while in normal mode this time, and post the new log here for me (the new FRST.txt log should be found on your desktop).

Let me know if you have any problems with the above instructions!

bloopie

#3 bloopie

bloopie

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Posted 10 June 2013 - 05:49 PM

Hello again,

Are you still with me? :)

This is a Topic Bump! It has been several days since my last post. If you still wish to receive help please follow the instructions in my last post.

I noticed you edited your first post, if you do not wish to continue receiving help please let me know.

If you do not respond in another 48 hours, I will be forced to close this topic!

bloopie

#4 bloopie

bloopie

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Posted 14 June 2013 - 08:42 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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