Hi guys and gals,
Here are the main specs
Laptop: Acer Aspire 5551-P324G50Mn
OS: Windows 7 Home Premium x64 Service Pack 1
Processor: AMD Athlon II P320 Dual-Core Processor
Ram: Originally 4GB, Upgraded to 6GB
As stated in the title, I am experiencing issues with freezing and have run out of ideas. As of now, I have run tests to check for both memory and virus issues. For memory I have checked both of the 2GB sticks independently that came originally with the laptop, as well as both in conjunction with a new 4GB stick I purchased from Crucial in an attempt to fix the problem. For these tests I used Memtest-64 and Windows Memory Diagnostic, with 0 errors occurring. For the virus tests I have used Avira Antivirus Free full test, RKill and Malwarebytes.
The nature of the freezing is variable with the monitor sometimes remaining on and sometimes going to a black screen. As far as I can tell the laptop does not freeze when in Safe mode, but has frozen in VGA only mode and normal mode.
I also noticed that the laptop would sometimes seem like it was overworking, even when only one program was open. I dismantled the laptop to see if it was the condition of the fan causing an overheat, but apart from a few clumps of fluff, it appeared to be in fine condition.
I believe that is a full summary of all I have tried thus far, I would be more than happy to provide you guys with any more information if necessary, but for now my knowledge of the issue has been exhausted.
Thanks in advance!