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My computer has some sort of rootkit.


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2 replies to this topic

#1 sourceavenger

sourceavenger

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Posted 05 June 2013 - 03:57 PM

Hello,
Starting about a month ago my PC started taking about 10 minutes to boot up and would login to windows extremely slowly(2-3 minutes). Windows updates no longer work, the computer can't be shut down without pressing the power button on the tower(the comp freezes on logging off). Avira real time protections won't enable, comodo's security agent doesn't load on boot and I have to manually load it after windows boots. Windows security center has issues loading and my computer has been freezing up allot. Through multiple programs I have detected modifications to system files such as regedit.exe and explorer.exe . I cannot seem to figure out a solution to this problem. Also, I was scanning in safe mode this morning for viruses and while I was scanning my scan process was terminated remotely somehow. I don't even have the scan report because the scanning process was killed before it could log the results.

Here's my system information:
OS:windows 7 x64
Processor:amd x6 phenom 1100t.
Antivirus:avira free
Firewall:comodo internet security.

*NOTE* I will attach the scan logs of each one of the scanners in a few minutes I have to rush to upload the logs since when I bring the net back up I believe there is a remote administration tool/vnc running on my PC.

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#2 TB-Psychotic

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Posted 06 June 2013 - 02:28 AM

Hi there,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.
  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
Scan with FRST


To run FRST on Vista and Windows7:Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
  • Startup Repair
  • System Restore
  • Windows Complete PC Restore
  • Windows Memory Diagnostic Tool
  • Command Prompt
  • Select Command Prompt

  • In the command window:
  • type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  • Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Edited by TB-Psychotic, 06 June 2013 - 02:28 AM.

Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#3 TB-Psychotic

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Posted 10 June 2013 - 03:40 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)




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