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Windows Stopped responding after 10 + minutes.


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#1 emmstitch

emmstitch

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Posted 05 June 2013 - 03:40 PM

I am having a problem with my new laptop. Its a company laptop , Dell and it so annoying when Window stop responding while I was working. I had to power off and on and it happen quite frequent.

 

I have tried few solution I found in the internet but it didnt work. I really need to solve this issue ASAP.  :bowdown:

 

 

 

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by ISMAILE (administrator) on 06-06-2013 at 04:26:14
Running from "C:\Users\ismaile\Downloads"
Windows 7 Enterprise Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/06/2013 04:22:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: communicator.exe, version: 3.5.6907.196, time stamp: 0x4bc16de6
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe06d7363
Fault offset: 0x0000c41f
Faulting process id: 0x1af8
Faulting application start time: 0xcommunicator.exe0
Faulting application path: communicator.exe1
Faulting module path: communicator.exe2
Report Id: communicator.exe3
 
Error: (06/06/2013 04:21:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: communicator.exe, version: 3.5.6907.196, time stamp: 0x4bc16de6
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe06d7363
Fault offset: 0x0000c41f
Faulting process id: 0xad0
Faulting application start time: 0xcommunicator.exe0
Faulting application path: communicator.exe1
Faulting module path: communicator.exe2
Report Id: communicator.exe3
 
Error: (06/06/2013 04:15:16 AM) (Source: Application Error) (User: )
Description: Faulting application name: communicator.exe, version: 3.5.6907.196, time stamp: 0x4bc16de6
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe06d7363
Fault offset: 0x0000c41f
Faulting process id: 0xd2c
Faulting application start time: 0xcommunicator.exe0
Faulting application path: communicator.exe1
Faulting module path: communicator.exe2
Report Id: communicator.exe3
 
Error: (06/06/2013 04:13:54 AM) (Source: Microsoft Operations Manager) (User: NT AUTHORITY)
Description: The agent could not connect to the MOM Server sg5702appp.asiapac.apci.com.  The error reported is 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.'.  Verify the management group name is correct, the MOM Server
is running, that it is listening on port 1270, and that any firewalls between this agent and the MOM
server are configured to pass TCP and UDP traffic on port 1270.
 
Error: (06/06/2013 04:13:49 AM) (Source: AutoEnrollment) (User: )
Description: ASIAPAC\ISMAILE0x8007003aThe specified server cannot perform the requested operation.
 
Error: (06/06/2013 04:12:52 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/06/2013 03:52:56 AM) (Source: Microsoft Operations Manager) (User: NT AUTHORITY)
Description: The agent could not connect to the MOM Server sg5702appp.asiapac.apci.com.  The error reported is 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.'.  Verify the management group name is correct, the MOM Server
is running, that it is listening on port 1270, and that any firewalls between this agent and the MOM
server are configured to pass TCP and UDP traffic on port 1270.
 
Error: (06/06/2013 03:52:52 AM) (Source: AutoEnrollment) (User: )
Description: ASIAPAC\ISMAILE0x8007003aThe specified server cannot perform the requested operation.
 
Error: (06/06/2013 03:52:01 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/06/2013 03:48:36 AM) (Source: Application Error) (User: )
Description: Faulting application name: communicator.exe, version: 3.5.6907.196, time stamp: 0x4bc16de6
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe06d7363
Fault offset: 0x0000c41f
Faulting process id: 0xcb8
Faulting application start time: 0xcommunicator.exe0
Faulting application path: communicator.exe1
Faulting module path: communicator.exe2
Report Id: communicator.exe3
 
 
System errors:
=============
Error: (06/06/2013 04:17:07 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (06/06/2013 04:17:07 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (06/06/2013 04:15:24 AM) (Source: TermService) (User: )
Description: The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
.
 
Error: (06/06/2013 04:14:01 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (06/06/2013 04:12:47 AM) (Source: Microsoft-Windows-GroupPolicy) (User: ASIAPAC)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (06/06/2013 04:12:01 AM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (06/06/2013 04:11:59 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (06/06/2013 04:11:58 AM) (Source: NETLOGON) (User: )
Description: This computer was not able to set up a secure session with a domain
controller in domain ASIAPAC due to the following: 
%%1311
 
This may lead to authentication problems. Make sure that this
computer is connected to the network. If the problem persists,
please contact your domain administrator.
 
 
 
ADDITIONAL INFO
 
If this computer is a domain controller for the specified domain, it
sets up the secure session to the primary domain controller emulator in the specified
domain. Otherwise, this computer sets up the secure session to any domain controller
in the specified domain.
 
Error: (06/06/2013 04:11:57 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:10:55 AM on ?6/?6/?2013 was unexpected.
 
Error: (06/06/2013 04:09:58 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
2007 Microsoft Office Suite Service Pack 3 (SP3)
7-Zip 9.22 (x64 edition) (Version: 9.22.00.0)
Adobe AIR (Version: 3.7.0.1860)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Adobe Shockwave Player 12.0 (Version: 12.0.0.112)
Advanced Fix 2013 version 2.0.1.108 (Version: 2.0.1.108)
CCleaner (Version: 4.02)
Citrix online plug-in (DV) (Version: 12.1.44.1)
Citrix online plug-in (HDX) (Version: 12.1.44.1)
Citrix online plug-in (PNA) (Version: 12.1.44.1)
Citrix online plug-in (SSON) (Version: 12.1.44.1)
Citrix online plug-in (USB) (Version: 12.1.44.1)
Citrix online plug-in (Version: 12.1.44.1)
Citrix online plug-in (Web) (Version: 12.1.44.1)
Configuration Manager Client (Version: 4.00.6487.2000)
CorporateTemplates (Version: 11.00.0000)
CyberGatekeeper Agent v8.1.12032 (Version: 8.1.12032)
Dell Touchpad (Version: 7.1211.101.114)
DHTML Editing Component (Version: 6.02.0001)
Engineering Client Viewer 7.0
ffdshow v1.2.4422 [2012-04-09] (Version: 1.2.4422.0)
Flashtool (Version: 0.9.10.2beta6)
Google Chrome (Version: 27.0.1453.110)
Google Update Helper (Version: 1.3.21.145)
HDVidCodec (Version: 2.1 Build 26473)
Hitachi ID Password Manager Credential Provider (Version: 6.4.9)
Java 7 Update 17 (64-bit) (Version: 7.0.170)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Juniper Installer Service (Version: 7.1.0.19757)
Juniper Networks Host Checker (Version: 7.1.0.19757)
Juniper Networks Network Connect 7.1.0 (Version: 7.1.0.19757)
Juniper Networks, Inc. Setup Client Activex Control (Version: 2.1.1.1)
Junos Pulse (Version: 2.1.14305)
Junos Pulse 2.1 (Version: 2.1.14305)
Junos Pulse Host Checker Plugin Add-On (Version: 2.1.14305)
M86 Security Authenticator (Version: 2.0.11)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Application Virtualization Desktop Client (Version: 4.6.1.30091)
Microsoft Conferencing Add-in for Microsoft Office Outlook (Version: 8.0.6362.202)
Microsoft Forefront Client Security Antimalware Service (Version: 1.5.1996.1)
Microsoft Forefront Client Security State Assessment Service (Version: 1.0.1725.0)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Communicator 2007 R2 (Version: 3.5.6907.196)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Meeting 2007 (Version: 8.0.6362.202)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional Plus 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Online Services Sign-in Assistant (Version: 7.250.4303.0)
Microsoft Operations Manager 2005 Agent (Version: 5.0.2911.0)
Microsoft redistributable runtime DLLs VS2005 SP1(x86) (Version: 8.0.50727.4053)
Microsoft redistributable runtime DLLs VS2008 SP1(x86) (Version: 9.0)
Microsoft redistributable runtime DLLs VS2010 SP1 (x86) (Version: 10.0.40219.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Notepad++ (Version: 6.3.3)
Open Text Imaging Windows Viewer 9.7.0 (Version: 9.7.0)
Photomatix Pro version 4.2.7 (Version: 4.2.7)
Picasa 3 (Version: 3.9)
QlikView Plugin (Version: 9.0.7469.8)
SAP Business Explorer (Version: 7.30)
SAP GUI for Windows 7.30 (Version: 7.30 Compilation 1)
SAP JNet
SAPSetup (Version: 7.30.0000)
Security Task Manager 1.8g (Version: 1.8g)
Sony Ericsson Update Engine (Version: 2.13.6.201305161305)
Sony PC Companion 2.10.155 (Version: 2.10.155)
StandardAPExcelFooterSetup (Version: 1.0.0)
StandardAPPowerPointFooterSetup (Version: 1.0.0)
StandardAPWordFooterSetup (Version: 1.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817359) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC8 CRT (Version: 8.0.50727.762)
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729)
Visual Studio Tools for the Office system 3.0 Runtime Language Pack
Visual Studio Tools for the Office system 3.0 Runtime Language Pack - PTB (Version: 9.0.21022)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (Version: 1)
VLC media player 2.0.6 (Version: 2.0.6)
WIDCOMM Bluetooth Software (Version: 6.5.1.2410)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 61%
Total physical RAM: 3969.36 MB
Available physical RAM: 1530.04 MB
Total Pagefile: 7936.91 MB
Available Pagefile: 5102.99 MB
Total Virtual: 4095.88 MB
Available Virtual: 3998.51 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OSDisk) (Fixed) (Total:464.76 GB) (Free:294.1 GB) NTFS
4 Drive l: (Offline) (Network) (Total:464.76 GB) (Free:294.1 GB) CSC-CACHE
 
========================= Users: ========================================
 
User accounts for \\MY01603
 
Administrator            APSupport                Guest                    
help                     
 
 
**** End of log ****
 

 



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#2 hamluis

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Posted 05 June 2013 - 05:04 PM

I would remove Advanced Fix from the system...then run the sfc /scannow command.

 

Programs such as this...well, they are probably more harmful than helpful, IMO.

 

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons.  Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

 

Per http://en.wikipedia.org/wiki/Windows_Registry :

 “The Windows registry stores all application settings in one logical repository (but a number of discrete files) and in a standardized form.  The registry contains important configuration information for the operating system, for installed applications as well as individual settings for each user and application. A careless change to the operating system configuration in the registry could cause irreversible damage, so it is usually only installer programs which perform changes to the registry database during installation/configuration and removal.  If a user wants to edit the registry manually, Microsoft recommends that a backup of the registry is performed before the change.  Editing the registry is sometimes necessary when working around Windows-specific issues e.g. problems when logging onto a domain can be resolved by editing the registry.  The Windows registry can be edited manually using programs such as regedit.exe, although these tools do not expose some of registry's metadata such as the last modified date.”

 

Put simply, the Windows registry is a central repository of information about all aspects of the

computer - in particular, its hardware, operating system, applications and users.

 

Per http://en.wikipedia.org/wiki/Registry_cleaner  :

“A registry cleaner is a class of third party software utility designed for the Microsoft Windows operating system, whose purported purpose is to remove redundant items from the Windows registry.

 

Registry cleaners are not supported by Microsoft, but vendors of Registry cleaners claim that they are useful to repair inconsistencies arising from manual changes to applications, especially COM-based programs.  The necessity and usefulness of registry cleaners is a controversial topic, with experts in disagreement over their benefits. The problem is further clouded by the fact that malware and scareware are often associated with utilities of this type.

 

There is a popular misconception that the value of registry cleaning lies in reducing "registry bloat". Even a neglected registry will seldom contain more than two or three thousand redundant entries. Bearing in mind that the modern registry may contain more than a million entries, the elimination of two or three thousand will not save any noticeable amount of scanning time.  Some registry cleaners make no distinction as to the severity of the errors, and many that do may erroneously categorize errors as "critical" with little basis to support it. It.  Removing or changing certain registry data can prevent the system from starting, or cause application errors and crashes

 

A poorly-designed registry cleaner may not be equipped to know for sure whether a key is still being used by Windows or what detrimental effects removing it may have. This may lead to loss of functionality and/or system instability.  While it is true that some registry cleaners are safe, these cleaners do not improve performance. The rest are a mix of snake-oil, actual malware, or dangerously powerful tools unsuited to non-professionals.”

 

For the reasons pointed out above and others…BC does not encourage/suggest that any member employ…a registry cleaner/optimizer.

 

Louis






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