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I have a virus


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2 replies to this topic

#1 Heidiv

Heidiv

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  • Gender:Male
  • Local time:04:53 PM

Posted 05 June 2013 - 01:47 PM

Hi, and Thanks for your help.  I hope I got these instructions right.  Here is my DDS log, my virus is called win32 marware-gen  & win32: BHO-AHO{pup}

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/9/2007 4:07:32 PM
System Uptime: 6/5/2013 8:22:46 AM (3 hours ago)
.
Motherboard: ASUSTek Computer INC. |  | NODUSM3
Processor: AMD Athlon™ 64 X2 Dual Core Processor 4200+ | Socket AM2  | 1800/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 292 GiB total, 179.558 GiB free.
D: is FIXED (NTFS) - 6 GiB total, 0.59 GiB free.
E: is CDROM ()
F: is Removable
G: is CDROM ()
H: is Removable
I: is Removable
J: is Removable
K: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1323: 4/9/2013 6:33:48 AM - Windows Update
RP1324: 4/12/2013 8:04:10 AM - Scheduled Checkpoint
RP1325: 4/15/2013 11:22:47 AM - Windows Update
RP1326: 4/16/2013 7:08:00 PM - Scheduled Checkpoint
RP1327: 4/17/2013 8:40:52 PM - Scheduled Checkpoint
RP1328: 4/19/2013 8:37:15 AM - Windows Update
RP1329: 4/23/2013 10:04:20 PM - Windows Update
RP1330: 4/30/2013 9:03:30 AM - Windows Update
RP1331: 5/2/2013 9:39:55 AM - Scheduled Checkpoint
RP1332: 5/3/2013 4:43:38 PM - Scheduled Checkpoint
RP1333: 5/5/2013 5:35:10 PM - Scheduled Checkpoint
RP1334: 5/6/2013 7:39:17 PM - Scheduled Checkpoint
RP1335: 5/7/2013 8:53:17 AM - Scheduled Checkpoint
RP1336: 5/7/2013 9:04:36 AM - Windows Update
RP1337: 5/8/2013 8:14:29 AM - Scheduled Checkpoint
RP1338: 5/10/2013 5:33:14 PM - Scheduled Checkpoint
RP1339: 5/14/2013 12:14:15 PM - Scheduled Checkpoint
RP1340: 5/15/2013 6:40:28 AM - Windows Update
RP1341: 5/17/2013 11:20:31 AM - Scheduled Checkpoint
RP1342: 5/20/2013 9:32:25 AM - Scheduled Checkpoint
RP1343: 5/21/2013 12:00:21 AM - Scheduled Checkpoint
RP1344: 5/22/2013 2:02:51 PM - Windows Update
RP1345: 5/24/2013 5:43:01 PM - Scheduled Checkpoint
RP1346: 5/26/2013 10:37:17 AM - Windows Update
RP1347: 5/28/2013 2:43:39 PM - Scheduled Checkpoint
RP1348: 5/29/2013 9:48:05 AM - Scheduled Checkpoint
RP1349: 5/30/2013 3:18:07 PM - Scheduled Checkpoint
RP1350: 6/2/2013 9:38:05 PM - Windows Update
RP1351: 6/3/2013 3:20:10 PM - Scheduled Checkpoint
RP1352: 6/4/2013 11:25:08 AM - Windows Update
RP1353: 6/4/2013 7:25:57 PM - Windows Backup
RP1354: 6/4/2013 7:34:39 PM - Windows Backup
RP1355: 6/5/2013 3:00:30 AM - Windows Update
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.6)
AIO_CDA_ProductContext
AIO_CDA_Software
AIO_Scan
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcadeCandy
Atlantis (remove only)
Autodesk Design Review 2008
AutoUpdate
avast! Free Antivirus
Balloon Blast
Bejeweled 3
Blasterball 2 Remix from WildTangent (remove only)
Bonjour
BufferChm
BumbleTales
C4100
c4100_Help
CCleaner (remove only)
Citrix online plug-in (USB)
Citrix online plug-in (Web)
Citrix Presentation Server Client
Copy
CustomerResearchQFolder
Deal or No Deal
Destinations
DeviceManagementQFolder
DivX
DocProc
DocProcQFolder
Dogpile Bundle Toolbar
Dropbox
Dynasty (remove only)
Enhanced Multimedia Keyboard Solution
ESET Online Scanner v3
eSupportQFolder
FastBidX Plugin (remove only)
Fax
File Type Assistant
Fireworks Extravaganza (remove only)
Free File Viewer 2012
Google Chrome
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting/GoToWebinar 3.0.0.198
Happy Hour (remove only)
Hardware Diagnostic Tools
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Advisor
HP Connections (remove only)
HP Customer Experience Enhancements
HP Customer Feedback
HP Customer Participation Program 8.0
HP Easy Setup - Core
HP Easy Setup - Frontend
HP Games
HP Imaging Device Functions 8.0
HP OCR Software 8.0
HP Photosmart Essential
HP Photosmart.All-In-One Driver Software 8.0 .A
HP Picasso Media Center Add-In
HP Product Assistant
HP Product Detection
HP Solution Center 8.0
HP Update
HPDiagnosticAlert
HPProductAssistant
HPSSupply
iTunes
Java 7 Update 11
Java Auto Updater
Java™ SE Runtime Environment 6 Update 1
Jenguu
LightScribe  1.4.124.1
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft IntelliPoint 8.2
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox (3.5.16)
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 5.0
My HP Games
NVIDIA Drivers
OcxSetup
OGA Notifier 2.0.0048.0
Python 2.4.3
QuickTime
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Soft Data Fax Modem with SmartCP
SolutionCenter
Spelling Dictionaries Support For Adobe Reader 9
Status
Super Yum Yum: Puzzle Adventures
Toolbox
TrayApp
Tweaking.com - Windows Repair (All in One)
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
Venice
Virtual Villagers 2 - The Lost Children (remove only)
WebReg
WhoCrashed 2.00
WildTangent Games App (HP Games)
WildTangent Web Driver
Yahoo! Toolbar
Yahoo! Toolbar for Internet Explorer
.
==== Event Viewer Messages From Past Week ========
.
6/5/2013 11:06:02 AM, Error: cdrom [11]  - The driver detected a controller error on \Device\CdRom0.
6/4/2013 7:20:40 PM, Error: Service Control Manager [7003]  - The Net.Pipe Listener Adapter service depends the following service: was. This service might not be installed.
6/4/2013 7:20:40 PM, Error: Service Control Manager [7003]  - The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.
6/4/2013 7:20:40 PM, Error: Service Control Manager [7001]  - The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/4/2013 7:20:40 PM, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start due to the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/4/2013 6:52:12 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  aswSnx aswSP aswTdi ctxusbm spldr Wanarpv6
6/4/2013 6:52:12 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
6/4/2013 6:51:52 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
6/4/2013 6:51:50 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
6/4/2013 6:51:38 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/4/2013 6:51:28 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
6/4/2013 2:34:12 PM, Error: EventLog [6008]  - The previous system shutdown at 2:30:51 PM on 6/4/2013 was unexpected.
6/4/2013 10:34:58 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
5/31/2013 9:54:20 AM, Error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 1 time(s).
.
==== End Of File ===========================
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16457  BrowserJavaVersion: 10.11.2
Run by Vansandt at 11:40:43 on 2013-06-05
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2942.1688 [GMT -7:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\ehome\ehRecvr.exe
C:\Windows\ehome\ehsched.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\hp\support\hpsysdrv.exe
C:\hp\KBD\kbd.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\Vansandt\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
c:\program files\windows defender\MpCmdRun.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\WmiPrvSE.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k SDRSVC
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/
mStart Page = hxxp://www.google.com
uURLSearchHooks: <No Name>:  - LocalServer32 - <no file>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [DW7] "c:\program files\the weather channel\the weather channel app\TWCApp.exe"
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [avast] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRunOnce: [Launcher] c:\windows\sminst\launcher.exe
StartupFolder: c:\users\vansandt\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\vansandt\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\users\vansandt\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab
DPF: {4E1AEB50-759B-495F-B91A-C9018B0E7236} - hxxps://www.sub-hub.com/Secures/SHDnld.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{C34CBACD-E5CB-4DC0-B474-E7130E7ED889} : DHCPNameServer = 75.75.75.75 75.75.76.76
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\27.0.1453.110\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\vansandt\appdata\roaming\mozilla\firefox\profiles\godjh8ac.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\npjpi170_11.dll
FF - plugin: c:\program files\java\jre7\bin\npoji610.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\wildtangent games\app\browserintegration\registered\2\NP_wtapp.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_202.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: avast! WebRep: wrc@avast.com - c:\program files\alwil software\avast5\webrep\FF
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
.
============= SERVICES / DRIVERS ===============
.
R1 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [2012-3-14 20624]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-3 738504]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2009-10-15 361032]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2011-4-25 65584]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-10-15 21256]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2009-10-15 58680]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-12 44808]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-6-24 21504]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\drivers\dc3d.sys [2011-8-1 45288]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-8-21 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-8-21 8320]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2007-6-18 23680]
.
=============== Created Last 30 ================
.
2013-06-04 08:51:06 7016152 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{1a0e56a5-38ce-4056-b2d5-34fe90c93bc2}\mpengine.dll
2013-05-24 16:24:29 -------- d-----w- c:\users\vansandt\appdata\roaming\WildTangent
.
==================== Find3M  ====================
.
2013-05-17 03:16:44 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-17 03:16:44 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-02 09:06:08 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-04 21:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 11:41:24.09 ===============
 

 

 



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#2 D-FRED-BROWN

D-FRED-BROWN

    Resident Bracketologist


  • Malware Response Team
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  • Gender:Male
  • Location:Kansas, USA
  • Local time:06:53 PM

Posted 07 June 2013 - 07:24 PM

Hello Heidiv and welcome to Bleeping Computer!

I am D-FRED-BROWN and I will be helping you. smile.png

Please print or save this topic. It will make it easier for you to follow the instructions and complete all of the necessary steps.


----------Step 1----------------
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!

  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


----------Step 2----------------
Please download Malwarebytes Anti-Rootkit from HERE
  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt


----------Step 3----------------
Please download ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingc...to-use-combofix

***IMPORTANT: save ComboFix to your Desktop***

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please go here to see a list of programs that should be disabled.

**Note: Do not mouseclick ComboFix's window while it's running. That may cause it to stall**

Please include the C:\ComboFix.txt in your next reply for further review.


NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.


----------Step 4----------------
Please download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


----------Step 5----------------
In your next reply, please include the following:
  • TDSSKiller's logfile
  • MBAR mbar-log.txt and system-log.txt
  • ComboFix's report (C:\ComboFix.txt)
  • Security Check checkup.txt

After that, please let me know: How is your computer running now? Do you have any questions or concerns you'd like me to address? Don't hesitate to ask. smile.png

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-DFB



#3 D-FRED-BROWN

D-FRED-BROWN

    Resident Bracketologist


  • Malware Response Team
  • 834 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Kansas, USA
  • Local time:06:53 PM

Posted 03 July 2013 - 10:44 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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