Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

search redirects, iexplore.exe -private


  • This topic is locked This topic is locked
28 replies to this topic

#1 greymon

greymon

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 04 June 2013 - 02:57 AM

I have a computer that has a search redirect issue.  I've looked through previous topics with the same issues as I have and cannot seem to be rid of it.  Additionally, there is an instance or 2 of internet explorer that start up on their own with -noframemerging -private -Embeddding in the command line description of running processes.

 

Any and all help that can get me rid of this will be greatly appreciated.

 

Here is the DDS log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16576  BrowserJavaVersion: 1.6.0_37
Run by Hermine Jan Warren at 0:45:20 on 2013-06-04
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3893.1346 [GMT -7:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\inetsrv\inetinfo.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
D:\HARMS\MILLENNIUM FILEFIX SERVICE\MILLENNIUMFILEFIXSRV.EXE
D:\Harms\Millennium Update Service\MillenniumUpdateSrv.exe
C:\Program Files (x86)\Norton 360\Engine\20.3.1.22\ccSvcHst.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k iissvcs
C:\Program Files (x86)\Norton 360\Engine\20.3.1.22\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\AOL\1337673818\ee\aolsoftware.exe
C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Common Files\AOL\1337673818\ee\aolupdates.exe
C:\Windows\SysWOW64\Regsvr32.exe
C:\Windows\system32\taskeng.exe
D:\Harms\Millennium Auto-Confirm Service\MillAutoConfirmSrv.exe
D:\Harms\Millennium Backup\MillenniumBackup.exe
D:\Harms\Millennium Membership and Billing Service\MillMemberSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
D:\Harms\Millennium Automated Marketing Service\MillAutoMktgSrv.exe
D:\Harms\Millennium Report Scheduler Service\MillRepSchedSrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Hermine Jan Warren\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Hermine Jan Warren\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Hermine Jan Warren\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Hermine Jan Warren\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Hermine Jan Warren\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.3.1.22\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.3.1.22\ips\ipsbho.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: AOL Toolbar: {BA00B7B1-0351-477A-B948-23E3EE5A73D4} -
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} -
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.3.1.22\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [LogMeIn] Regsvr32.exe "C:\Users\Hermine Jan Warren\AppData\Local\LogMeIn\bfylfwcw.dll"
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [AOL Fast Start] "C:\Program Files (x86)\AOL Desktop 9.7\AOL.EXE" -b
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [HostManager] C:\Program Files (x86)\Common Files\AOL\1337673818\ee\AOLSoftware.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [dellsupportcenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\Users\HERMIN~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://qtinstall.apple.com/qtactivex/qtplugin.cab
DPF: {7340F0E4-AEDA-47C6-8971-9DB314030BD7} - hxxp://webspdv.medsch.ucla.edu/w/static/amc/h264_decoder.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {BA7A56EB-D1B9-443B-96E9-086532A378F1} - hxxp://webspdv.medsch.ucla.edu/w/static/amc/aac_decoder.cab
DPF: {C32FE9F1-A857-48B0-B7BF-065B5792F28D} - hxxp://webspdv.medsch.ucla.edu/w/static/amc/mpeg4_decoder.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://webspdv.medsch.ucla.edu/w/static/amc/amc.cab
TCP: NameServer = 192.168.1.1 209.18.47.61 209.18.47.62
TCP: Interfaces\{42B16345-069C-4A0D-9B8F-92F18D0CF703} : DHCPNameServer = 10.0.0.1 10.0.0.2 10.0.0.5
TCP: Interfaces\{9F77FA0D-7554-4976-9E93-DAC5E18928A7} : DHCPNameServer = 192.168.1.1 209.18.47.61 209.18.47.62
TCP: Interfaces\{9F77FA0D-7554-4976-9E93-DAC5E18928A7}\86F6D656E65647 : DHCPNameServer = 192.168.15.1
TCP: Interfaces\{9F77FA0D-7554-4976-9E93-DAC5E18928A7}\D496649643632303C402A45647071636B6029344137302355636572756 : DHCPNameServer = 192.168.1.1
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
IFEO: ehshell.exe - "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" -MceShellRedirect
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe
x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-IFEO: ehshell.exe - "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" -MceShellRedirect
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Hermine Jan Warren\AppData\Roaming\Mozilla\Firefox\Profiles\nd3eawqu.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Hermine Jan Warren\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-1-8 55280]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1403010.016\symds64.sys [2013-4-8 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1403010.016\symefa64.sys [2013-4-8 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\BASHDefs\20130515.001\BHDrvx64.sys [2013-5-20 1390680]
R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\1403010.016\ccsetx64.sys [2013-4-8 168096]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\IPSDefs\20130601.001\IDSviA64.sys [2013-6-3 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1403010.016\ironx64.sys [2013-4-8 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1403010.016\symnets.sys [2013-4-8 432800]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-10-9 92160]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-10-13 249648]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2012-5-11 376144]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2012-4-2 16056]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2012-6-2 72216]
R2 MillAutoConfirmSrv;Millennium Auto-Confirm Service;D:\Harms\Millennium Auto-Confirm Service\MillAutoConfirmSrv.exe [2011-3-30 1062040]
R2 MillAutoMktgSrv;Millennium Automated Marketing Service;D:\Harms\Millennium Automated Marketing Service\MillAutoMktgSrv.exe [2013-4-25 1279528]
R2 MillenniumBackup;Millennium Backup Service;D:\Harms\Millennium Backup\MillenniumBackup.exe [2012-4-27 1230416]
R2 MillenniumFileFixSrv;Millennium FileFix Service;D:\Harms\Millennium FileFix Service\MillenniumFileFixSrv.exe [2011-1-13 785048]
R2 MillenniumUpdatesSrv;Millennium Updates Service;D:\Harms\Millennium Update Service\MillenniumUpdateSrv.exe [2011-8-25 596632]
R2 MillMemberSrv;Millennium Membership and Billing Service;D:\Harms\Millennium Membership and Billing Service\MillMemberSrv.exe [2013-3-14 1065000]
R2 MillRepSchedSrv;Millennium Report Scheduler Service;D:\Harms\Millennium Report Scheduler Service\MillRepSchedSrv.exe [2013-4-3 1096232]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\20.3.1.22\ccsvchst.exe [2013-4-8 144520]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-1-8 172704]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-14 138912]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2009-10-12 151040]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2009-9-25 233984]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-8-20 239616]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
RUnknown SASKUTIL;SASKUTIL; [x]
S2 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-10-21 196176]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 MillenniumMailSrv;Millennium.Mail Service;D:\Harms\Millennium.Mail\HARMSSoftware.Millennium.Mail.exe [2009-11-4 350872]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-7-16 220672]
S3 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe [2009-5-5 206064]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-5-22 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-5-22 1255736]
S3 WMSVC;Web Management Service;C:\Windows\System32\inetsrv\WMSvc.exe [2009-7-13 10752]
.
=============== Created Last 30 ================
.
2013-06-02 22:54:11    --------    d-sh--w-    C:\$RECYCLE.BIN
2013-05-20 02:37:33    --------    d-----w-    C:\Users\Hermine Jan Warren\AppData\Roaming\SUPERAntiSpyware.com
2013-05-19 23:33:02    --------    d-----w-    C:\Program Files (x86)\ESET
2013-05-19 23:09:04    --------    d-----w-    C:\Windows\pss
2013-05-19 22:41:36    --------    d-----w-    C:\ProgramData\Viewpoint
2013-05-19 22:41:35    --------    d-----w-    C:\Program Files (x86)\Viewpoint
2013-05-19 21:46:02    --------    d-----w-    C:\Windows\ERUNT
2013-05-19 21:45:55    --------    d-----w-    C:\JRT
2013-05-19 21:16:39    --------    d-----w-    C:\Users\Hermine Jan Warren\AppData\Roaming\Macrovision
2013-05-19 20:11:32    98816    ----a-w-    C:\Windows\sed.exe
2013-05-19 20:11:32    256000    ----a-w-    C:\Windows\PEV.exe
2013-05-19 20:11:32    208896    ----a-w-    C:\Windows\MBR.exe
2013-05-19 19:55:48    --------    d-----w-    C:\Users\Hermine Jan Warren\AppData\Roaming\Malwarebytes
2013-05-19 19:55:35    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-05-19 19:55:10    --------    d-----w-    C:\Users\Hermine Jan Warren\AppData\Local\Programs
2013-05-19 06:03:32    311296    --sha-r-    C:\Windows\SysWow64\avrtq.dll
2013-05-16 01:03:09    983400    ----a-w-    C:\Windows\System32\drivers\dxgkrnl.sys
2013-05-16 01:03:09    265064    ----a-w-    C:\Windows\System32\drivers\dxgmms1.sys
2013-05-16 01:03:07    144384    ----a-w-    C:\Windows\System32\cdd.dll
2013-05-16 01:02:52    1930752    ----a-w-    C:\Windows\System32\authui.dll
2013-05-16 01:02:51    70144    ----a-w-    C:\Windows\System32\appinfo.dll
2013-05-16 01:02:51    1796096    ----a-w-    C:\Windows\SysWow64\authui.dll
2013-05-16 01:02:51    111448    ----a-w-    C:\Windows\System32\consent.exe
2013-05-16 01:02:47    48640    ----a-w-    C:\Windows\System32\wwanprotdim.dll
2013-05-16 01:02:47    230400    ----a-w-    C:\Windows\System32\wwansvc.dll
2013-05-16 01:02:46    3153920    ----a-w-    C:\Windows\System32\win32k.sys
2013-05-10 10:12:00    719360    ----a-w-    C:\Windows\SysWow64\mshtmlmedia.dll
2013-05-10 10:12:00    697344    ----a-w-    C:\Program Files (x86)\Internet Explorer\iedvtool.dll
2013-05-10 10:12:00    52224    ----a-w-    C:\Program Files (x86)\Internet Explorer\JSProfilerCore.dll
2013-05-10 10:12:00    226304    ----a-w-    C:\Windows\System32\elshyph.dll
2013-05-10 10:12:00    185344    ----a-w-    C:\Windows\SysWow64\elshyph.dll
2013-05-10 10:12:00    158720    ----a-w-    C:\Windows\SysWow64\msls31.dll
2013-05-10 10:12:00    150528    ----a-w-    C:\Windows\SysWow64\iexpress.exe
2013-05-10 10:12:00    138752    ----a-w-    C:\Windows\SysWow64\wextract.exe
2013-05-10 10:12:00    1054720    ----a-w-    C:\Windows\System32\MsSpellCheckingFacility.exe
.
==================== Find3M  ====================
.
2013-05-24 16:52:09    107368    ----a-w-    C:\Windows\System32\LMIRfsClientNP.dll
2013-05-24 16:52:07    35656    ----a-w-    C:\Windows\System32\LMIport.dll
2013-05-24 16:52:06    100680    ----a-w-    C:\Windows\System32\LMIinit.dll
2013-05-15 18:22:25    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-15 18:22:25    692104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-04-13 05:49:23    135168    ----a-w-    C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19    350208    ----a-w-    C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19    308736    ----a-w-    C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19    111104    ----a-w-    C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16    474624    ----a-w-    C:\Windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15    2176512    ----a-w-    C:\Windows\apppatch\AcGenral.dll
2013-04-12 14:45:08    1656680    ----a-w-    C:\Windows\System32\drivers\ntfs.sys
2013-04-05 06:52:14    2242048    ----a-w-    C:\Windows\System32\wininet.dll
2013-04-05 06:50:36    3958784    ----a-w-    C:\Windows\System32\jscript9.dll
2013-04-05 06:50:31    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-04-05 06:50:31    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-04-05 05:28:24    1767424    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-04-05 05:26:26    2877440    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-04-05 05:26:21    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-04-05 05:26:21    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-04-05 04:43:00    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-04-05 04:29:45    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-04-05 03:51:11    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-04-05 03:38:25    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-03-19 06:04:06    5550424    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-03-19 05:46:56    43520    ----a-w-    C:\Windows\System32\csrsrv.dll
2013-03-19 05:04:13    3968856    ----a-w-    C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10    3913560    ----a-w-    C:\Windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50    6656    ----a-w-    C:\Windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33    112640    ----a-w-    C:\Windows\System32\smss.exe
.
============= FINISH:  0:45:46.55 ===============
 

 



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:01 PM

Posted 04 June 2013 - 07:25 AM


Hello greymon

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 greymon

greymon
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 05 June 2013 - 01:50 PM

Thank you for helping me out Gringo.  Below is the log from ADW:

 




# AdwCleaner v2.301 - Logfile created 06/05/2013 at 08:32:47
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Hermine Jan Warren - FACIALOGY-PC
# Boot Mode : Normal
# Running from : C:\Users\Hermine Jan Warren\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Viewpoint
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\Users\Hermine Jan Warren\AppData\Local\APN

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Hermine Jan Warren\AppData\Roaming\Mozilla\Firefox\Profiles\nd3eawqu.default\prefs.js

Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");

-\\ Google Chrome v27.0.1453.94

File : C:\Users\Hermine Jan Warren\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R2].txt - [4342 octets] - [05/06/2013 08:30:11]
AdwCleaner[S2].txt - [4363 octets] - [05/06/2013 08:32:47]

########## EOF - C:\AdwCleaner[S2].txt - [4423 octets] ##########



Here is the log from the Junware Removal Tool:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Hermine Jan Warren on Wed 06/05/2013 at 8:58:03.49
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Hermine Jan Warren\AppData\Roaming\mozilla\firefox\profiles\nd3eawqu.default\minidumps [77 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 06/05/2013 at 9:06:59.86
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#4 greymon

greymon
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 05 June 2013 - 01:57 PM

I'm still seeing the unwarranted iexplore.exe with the -private in the Task Manager, but the redirected searches seems to have stopped for now.  My previous attempts to remove it were temporary, so I will continue to look at the machine throughout the day today and tomorrow to see if the redirection comes back.



#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:01 PM

Posted 05 June 2013 - 05:15 PM


Hello greymon

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:01 PM

Posted 08 June 2013 - 04:12 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 greymon

greymon
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 09 June 2013 - 03:54 PM

My apologies.  I got sick shortly after posting my last reply.  I will do the next steps later today and post the results...



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:01 PM

Posted 09 June 2013 - 08:35 PM

I will look for you then


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 greymon

greymon
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 10 June 2013 - 02:41 AM

Here are the logs for ComboFix.  I followed the directions for turning of Norton 360, but still got an alert that the services were still running.  I went ahead and ran the ComboFix tool.

 

One other thing I noticed is that the C: drive space is disappearing.  I'm trying to find out what files are being created to take up the space...

ComboFix 13-06-08.02 - Hermine Jan Warren 06/10/2013   0:15.3.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3893.1782 [GMT -7:00]
Running from: c:\users\Hermine Jan Warren\Desktop\ComboFix.exe
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-05-10 to 2013-06-10  )))))))))))))))))))))))))))))))
.
.
2013-06-10 07:20 . 2013-06-10 07:20	--------	d-----w-	c:\users\DefaultAppPool\AppData\Local\temp
2013-06-10 07:20 . 2013-06-10 07:20	--------	d-----w-	c:\users\Default\AppData\Local\temp
2013-06-10 07:20 . 2013-06-10 07:20	--------	d-----w-	c:\users\Classic .NET AppPool\AppData\Local\temp
2013-05-21 17:31 . 2013-05-21 17:32	--------	d-----w-	c:\program files (x86)\Common Files\Adobe
2013-05-20 02:37 . 2013-05-20 02:37	--------	d-----w-	c:\users\Hermine Jan Warren\AppData\Roaming\SUPERAntiSpyware.com
2013-05-19 21:46 . 2013-05-19 21:46	--------	d-----w-	c:\windows\ERUNT
2013-05-19 21:45 . 2013-06-05 15:57	--------	d-----w-	C:\JRT
2013-05-19 21:16 . 2013-05-19 21:16	--------	d-----w-	c:\users\Hermine Jan Warren\AppData\Roaming\Macrovision
2013-05-19 19:55 . 2013-05-19 19:55	--------	d-----w-	c:\users\Hermine Jan Warren\AppData\Roaming\Malwarebytes
2013-05-19 19:55 . 2013-05-19 19:55	--------	d-----w-	c:\programdata\Malwarebytes
2013-05-19 19:55 . 2013-05-19 19:55	--------	d-----w-	c:\users\Hermine Jan Warren\AppData\Local\Programs
2013-05-19 06:03 . 2013-05-19 06:03	311296	--sha-r-	c:\windows\SysWow64\avrtq.dll
2013-05-16 01:03 . 2013-04-10 06:01	265064	----a-w-	c:\windows\system32\drivers\dxgmms1.sys
2013-05-16 01:03 . 2013-04-10 06:01	983400	----a-w-	c:\windows\system32\drivers\dxgkrnl.sys
2013-05-16 01:03 . 2011-02-03 11:25	144384	----a-w-	c:\windows\system32\cdd.dll
2013-05-16 01:02 . 2013-02-27 05:52	14172672	----a-w-	c:\windows\system32\shell32.dll
2013-05-16 01:02 . 2013-02-27 05:52	197120	----a-w-	c:\windows\system32\shdocvw.dll
2013-05-16 01:02 . 2013-02-27 05:48	1930752	----a-w-	c:\windows\system32\authui.dll
2013-05-16 01:02 . 2013-02-27 06:02	111448	----a-w-	c:\windows\system32\consent.exe
2013-05-16 01:02 . 2013-02-27 05:47	70144	----a-w-	c:\windows\system32\appinfo.dll
2013-05-16 01:02 . 2013-02-27 04:49	1796096	----a-w-	c:\windows\SysWow64\authui.dll
2013-05-16 01:02 . 2013-03-19 05:53	48640	----a-w-	c:\windows\system32\wwanprotdim.dll
2013-05-16 01:02 . 2013-03-19 05:53	230400	----a-w-	c:\windows\system32\wwansvc.dll
2013-05-16 01:02 . 2013-04-10 03:30	3153920	----a-w-	c:\windows\system32\win32k.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-24 16:52 . 2012-06-02 19:44	107368	----a-w-	c:\windows\system32\LMIRfsClientNP.dll
2013-05-24 16:52 . 2012-06-02 19:44	35656	----a-w-	c:\windows\system32\LMIport.dll
2013-05-24 16:52 . 2012-06-02 19:44	100680	----a-w-	c:\windows\system32\LMIinit.dll
2013-05-15 18:22 . 2012-07-23 07:46	71048	----a-w-	c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-15 18:22 . 2012-07-23 07:46	692104	----a-w-	c:\windows\SysWow64\FlashPlayerApp.exe
2013-05-10 10:12 . 2013-05-10 10:12	719360	----a-w-	c:\windows\SysWow64\mshtmlmedia.dll
2013-05-10 10:12 . 2013-05-10 10:12	226304	----a-w-	c:\windows\system32\elshyph.dll
2013-05-10 10:12 . 2013-05-10 10:12	185344	----a-w-	c:\windows\SysWow64\elshyph.dll
2013-05-10 10:12 . 2013-05-10 10:12	158720	----a-w-	c:\windows\SysWow64\msls31.dll
2013-05-10 10:12 . 2013-05-10 10:12	150528	----a-w-	c:\windows\SysWow64\iexpress.exe
2013-05-10 10:12 . 2013-05-10 10:12	138752	----a-w-	c:\windows\SysWow64\wextract.exe
2013-05-10 10:12 . 2013-05-10 10:12	1054720	----a-w-	c:\windows\system32\MsSpellCheckingFacility.exe
2013-05-10 10:11 . 2013-05-10 10:11	97280	----a-w-	c:\windows\system32\mshtmled.dll
2013-05-10 10:11 . 2013-05-10 10:11	92160	----a-w-	c:\windows\system32\SetIEInstalledDate.exe
2013-05-10 10:11 . 2013-05-10 10:11	905728	----a-w-	c:\windows\system32\mshtmlmedia.dll
2013-05-10 10:11 . 2013-05-10 10:11	81408	----a-w-	c:\windows\system32\icardie.dll
2013-05-10 10:11 . 2013-05-10 10:11	77312	----a-w-	c:\windows\system32\tdc.ocx
2013-05-10 10:11 . 2013-05-10 10:11	762368	----a-w-	c:\windows\system32\ieapfltr.dll
2013-05-10 10:11 . 2013-05-10 10:11	73728	----a-w-	c:\windows\SysWow64\SetIEInstalledDate.exe
2013-05-10 10:11 . 2013-05-10 10:11	62976	----a-w-	c:\windows\system32\pngfilt.dll
2013-05-10 10:11 . 2013-05-10 10:11	61952	----a-w-	c:\windows\SysWow64\tdc.ocx
2013-05-10 10:11 . 2013-05-10 10:11	599552	----a-w-	c:\windows\system32\vbscript.dll
2013-05-10 10:11 . 2013-05-10 10:11	523264	----a-w-	c:\windows\SysWow64\vbscript.dll
2013-05-10 10:11 . 2013-05-10 10:11	52224	----a-w-	c:\windows\system32\msfeedsbs.dll
2013-05-10 10:11 . 2013-05-10 10:11	51200	----a-w-	c:\windows\system32\imgutil.dll
2013-05-10 10:11 . 2013-05-10 10:11	48640	----a-w-	c:\windows\SysWow64\mshtmler.dll
2013-05-10 10:11 . 2013-05-10 10:11	48640	----a-w-	c:\windows\system32\mshtmler.dll
2013-05-10 10:11 . 2013-05-10 10:11	452096	----a-w-	c:\windows\system32\dxtmsft.dll
2013-05-10 10:11 . 2013-05-10 10:11	441856	----a-w-	c:\windows\system32\html.iec
2013-05-10 10:11 . 2013-05-10 10:11	38400	----a-w-	c:\windows\SysWow64\imgutil.dll
2013-05-10 10:11 . 2013-05-10 10:11	361984	----a-w-	c:\windows\SysWow64\html.iec
2013-05-10 10:11 . 2013-05-10 10:11	281600	----a-w-	c:\windows\system32\dxtrans.dll
2013-05-10 10:11 . 2013-05-10 10:11	27648	----a-w-	c:\windows\system32\licmgr10.dll
2013-05-10 10:11 . 2013-05-10 10:11	270848	----a-w-	c:\windows\system32\iedkcs32.dll
2013-05-10 10:11 . 2013-05-10 10:11	247296	----a-w-	c:\windows\system32\webcheck.dll
2013-05-10 10:11 . 2013-05-10 10:11	235008	----a-w-	c:\windows\system32\url.dll
2013-05-10 10:11 . 2013-05-10 10:11	23040	----a-w-	c:\windows\SysWow64\licmgr10.dll
2013-05-10 10:11 . 2013-05-10 10:11	216064	----a-w-	c:\windows\system32\msls31.dll
2013-05-10 10:11 . 2013-05-10 10:11	197120	----a-w-	c:\windows\system32\msrating.dll
2013-05-10 10:11 . 2013-05-10 10:11	173568	----a-w-	c:\windows\system32\ieUnatt.exe
2013-05-10 10:11 . 2013-05-10 10:11	167424	----a-w-	c:\windows\system32\iexpress.exe
2013-05-10 10:11 . 2013-05-10 10:11	1509376	----a-w-	c:\windows\system32\inetcpl.cpl
2013-05-10 10:11 . 2013-05-10 10:11	149504	----a-w-	c:\windows\system32\occache.dll
2013-05-10 10:11 . 2013-05-10 10:11	144896	----a-w-	c:\windows\system32\wextract.exe
2013-05-10 10:11 . 2013-05-10 10:11	1441280	----a-w-	c:\windows\SysWow64\inetcpl.cpl
2013-05-10 10:11 . 2013-05-10 10:11	1400416	----a-w-	c:\windows\system32\ieapfltr.dat
2013-05-10 10:11 . 2013-05-10 10:11	13824	----a-w-	c:\windows\system32\mshta.exe
2013-05-10 10:11 . 2013-05-10 10:11	137216	----a-w-	c:\windows\SysWow64\ieUnatt.exe
2013-05-10 10:11 . 2013-05-10 10:11	136192	----a-w-	c:\windows\system32\iepeers.dll
2013-05-10 10:11 . 2013-05-10 10:11	135680	----a-w-	c:\windows\system32\IEAdvpack.dll
2013-05-10 10:11 . 2013-05-10 10:11	12800	----a-w-	c:\windows\SysWow64\mshta.exe
2013-05-10 10:11 . 2013-05-10 10:11	12800	----a-w-	c:\windows\system32\msfeedssync.exe
2013-05-10 10:11 . 2013-05-10 10:11	110592	----a-w-	c:\windows\SysWow64\IEAdvpack.dll
2013-05-10 10:11 . 2013-05-10 10:11	102912	----a-w-	c:\windows\system32\inseng.dll
2013-05-03 23:15 . 2012-05-22 06:36	75016696	----a-w-	c:\windows\system32\MRT.exe
2013-04-13 05:49 . 2013-05-16 01:03	135168	----a-w-	c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49 . 2013-05-16 01:03	350208	----a-w-	c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49 . 2013-05-16 01:03	308736	----a-w-	c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49 . 2013-05-16 01:03	111104	----a-w-	c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45 . 2013-05-16 01:03	474624	----a-w-	c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45 . 2013-05-16 01:03	2176512	----a-w-	c:\windows\apppatch\AcGenral.dll
2013-04-12 14:45 . 2013-04-24 07:31	1656680	----a-w-	c:\windows\system32\drivers\ntfs.sys
2013-03-19 06:04 . 2013-04-10 10:52	5550424	----a-w-	c:\windows\system32\ntoskrnl.exe
2013-03-19 05:46 . 2013-04-10 10:52	43520	----a-w-	c:\windows\system32\csrsrv.dll
2013-03-19 05:04 . 2013-04-10 10:52	3968856	----a-w-	c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 10:52	3913560	----a-w-	c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47 . 2013-04-10 10:52	6656	----a-w-	c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06 . 2013-04-10 10:52	112640	----a-w-	c:\windows\system32\smss.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-04-19 18678376]
"LogMeIn"="c:\users\Hermine Jan Warren\AppData\Local\LogMeIn\bfylfwcw.dll" [2013-06-02 836608]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-09-09 39408]
"AOL Fast Start"="c:\program files (x86)\AOL Desktop 9.7\AOL.EXE" [2012-04-20 42320]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-07-07 1779952]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
"HostManager"="c:\program files (x86)\Common Files\AOL\1337673818\ee\AOLSoftware.exe" [2010-03-08 41800]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"IJNetworkScanUtility"="c:\program files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE" [2007-05-21 124512]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896]
"dellsupportcenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"QuickTime Task"="c:\program files (x86)\QuickTime\qttask.exe" [2013-03-07 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-05-11 958576]
.
c:\users\Hermine Jan Warren\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 MillenniumBackup;Millennium Backup Service;d:\harms\Millennium Backup\MillenniumBackup.exe;d:\harms\Millennium Backup\MillenniumBackup.exe [x]
R2 MillenniumMailSrv;Millennium.Mail Service;d:\harms\Millennium.Mail\HARMSSoftware.Millennium.Mail.exe;d:\harms\Millennium.Mail\HARMSSoftware.Millennium.Mail.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);c:\program files (x86)\Dell\DellComms\bin\sprtsvc.exe;c:\program files (x86)\Dell\DellComms\bin\sprtsvc.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 WMSVC;Web Management Service;c:\windows\system32\inetsrv\wmsvc.exe;c:\windows\SYSNATIVE\inetsrv\wmsvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1403010.016\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1403010.016\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1403010.016\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1403010.016\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\BASHDefs\20130531.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\BASHDefs\20130531.001\BHDrvx64.sys [x]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\1403010.016\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\1403010.016\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\IPSDefs\20130607.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\IPSDefs\20130607.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1403010.016\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1403010.016\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\1403010.016\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\1403010.016\SYMNETS.SYS [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [x]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [x]
S2 MillAutoConfirmSrv;Millennium Auto-Confirm Service;d:\harms\Millennium Auto-Confirm Service\MillAutoConfirmSrv.exe;d:\harms\Millennium Auto-Confirm Service\MillAutoConfirmSrv.exe [x]
S2 MillAutoMktgSrv;Millennium Automated Marketing Service;d:\harms\Millennium Automated Marketing Service\MillAutoMktgSrv.exe;d:\harms\Millennium Automated Marketing Service\MillAutoMktgSrv.exe [x]
S2 MillenniumFileFixSrv;Millennium FileFix Service;d:\harms\MILLENNIUM FILEFIX SERVICE\MILLENNIUMFILEFIXSRV.EXE;d:\harms\MILLENNIUM FILEFIX SERVICE\MILLENNIUMFILEFIXSRV.EXE [x]
S2 MillenniumUpdatesSrv;Millennium Updates Service;d:\harms\Millennium Update Service\MillenniumUpdateSrv.exe;d:\harms\Millennium Update Service\MillenniumUpdateSrv.exe [x]
S2 MillMemberSrv;Millennium Membership and Billing Service;d:\harms\Millennium Membership and Billing Service\MillMemberSrv.exe;d:\harms\Millennium Membership and Billing Service\MillMemberSrv.exe [x]
S2 MillRepSchedSrv;Millennium Report Scheduler Service;d:\harms\Millennium Report Scheduler Service\MillRepSchedSrv.exe;d:\harms\Millennium Report Scheduler Service\MillRepSchedSrv.exe [x]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\20.3.1.22\ccSvcHst.exe;c:\program files (x86)\Norton 360\Engine\20.3.1.22\ccSvcHst.exe [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys;c:\windows\SYSNATIVE\DRIVERS\wdcsam64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
iissvcs	REG_MULTI_SZ   	w3svc was
apphost	REG_MULTI_SZ   	apphostsvc
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-23 18:22]
.
2013-06-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-09 07:46]
.
2013-06-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-09 07:46]
.
2013-06-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3090416367-3092395959-2575250818-1001Core.job
- c:\users\Hermine Jan Warren\AppData\Local\Google\Update\GoogleUpdate.exe [2012-05-22 08:20]
.
2013-06-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3090416367-3092395959-2575250818-1001UA.job
- c:\users\Hermine Jan Warren\AppData\Local\Google\Update\GoogleUpdate.exe [2012-05-22 08:20]
.
2013-06-07 c:\windows\Tasks\xlilbc.job
- c:\windows\system32\rundll32.exe [2009-07-13 01:14]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-09-16 357376]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-10-09 8158240]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-10-23 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-10-23 390168]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-10-23 408600]
"Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4968960]
"LogMeIn GUI"="c:\program files (x86)\LogMeIn\x64\LogMeInSystray.exe" [2012-04-02 57928]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.1.1 209.18.47.61 209.18.47.62
DPF: {7340F0E4-AEDA-47C6-8971-9DB314030BD7} - hxxp://webspdv.medsch.ucla.edu/w/static/amc/h264_decoder.cab
DPF: {BA7A56EB-D1B9-443B-96E9-086532A378F1} - hxxp://webspdv.medsch.ucla.edu/w/static/amc/aac_decoder.cab
DPF: {C32FE9F1-A857-48B0-B7BF-065B5792F28D} - hxxp://webspdv.medsch.ucla.edu/w/static/amc/mpeg4_decoder.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://webspdv.medsch.ucla.edu/w/static/amc/amc.cab
FF - ProfilePath - c:\users\Hermine Jan Warren\AppData\Roaming\Mozilla\Firefox\Profiles\nd3eawqu.default\
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
AddRemove-AOL Toolbar - c:\program files (x86)\AOL Toolbar\uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.3.1.22\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.3.1.22\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-06-10  00:22:42
ComboFix-quarantined-files.txt  2013-06-10 07:22
ComboFix2.txt  2013-05-19 21:07
.
Pre-Run: 3,072,368,640 bytes free
Post-Run: 2,961,051,648 bytes free
.
- - End Of File - - 130746A0ECC84A32FC37804C043C1241
5C616939100B85E558DA92B899A0FC36


#10 greymon

greymon
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 10 June 2013 - 03:13 AM

also searches are being redirected again.



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:01 PM

Posted 10 June 2013 - 03:20 AM


Hello greymon

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================
and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 greymon

greymon
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 10 June 2013 - 06:34 AM

two threats detected (did not say suspicious or malicious object as specified in your e-mail, and default was skip)

Here is tdsskiller log from "scan Finished" (it _was_ too long to copy to post and to attach)

02:24:42.0093 7020  ============================================================
02:24:42.0093 7020  Scan finished
02:24:42.0093 7020  ============================================================
02:24:42.0109 7036  Detected object count: 2
02:24:42.0109 7036  Actual detected object count: 2
04:21:37.0977 7036  DockLoginService ( UnsignedFile.Multi.Generic ) - skipped by user
04:21:37.0977 7036  DockLoginService ( UnsignedFile.Multi.Generic ) - User select action: Skip 
04:21:37.0980 7036  wltrysvc ( UnsignedFile.Multi.Generic ) - skipped by user
04:21:37.0980 7036  wltrysvc ( UnsignedFile.Multi.Generic ) - User select action: Skip 


#13 greymon

greymon
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 10 June 2013 - 06:40 AM

I will post the rogue killer result later, as I need to make sure that the external drive is detached while someone is local to the infected station.

Thanks



#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:01 PM

Posted 10 June 2013 - 12:27 PM

OK I will look for you later


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 greymon

greymon
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 11 June 2013 - 02:16 AM

Thanks for your patience.  Below is the log from RogueKiller.  while the process was running it mentioned having to restart to re-enable UAC...

                                                                     
                                                                     
                                                                     
                                             
RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Hermine Jan Warren [Admin rights]
Mode : Remove -- Date : 06/11/2013 00:10:30
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 10 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : LogMeIn (Regsvr32.exe "C:\Users\Hermine Jan Warren\AppData\Local\LogMeIn\bfylfwcw.dll") [-] -> DELETED
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST95005620AS ATA Device +++++
--- User ---
[MBR] 91ba64780f3b3ca90c77c688a1a058e5
[BSP] bd0c5ea44d08560c7baab21f56b903cb : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 16065 | Size: 86 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 10000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 20686848 | Size: 60000 Mo
3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 143566848 | Size: 406838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_06112013_02d0010.txt >>
RKreport[1]_S_06112013_02d0006.txt ; RKreport[2]_D_06112013_02d0010.txt






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users