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gateway problem


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2 replies to this topic

#1 TJ8300

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Posted 04 June 2013 - 12:30 AM

I have a NetGear router and was working for the longest time and now my internet is not working. I rebooted it and did all that jazz but nothing works. I have done the net genie thing and nothing. During the test it says the gateway is invalid and cannot test the DNS. I have checked the cables all over and they are secure. Any ideas on what to do?

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#2 Sneakycyber

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Posted 04 June 2013 - 05:18 PM

Please download MiniToolBox and run it on the troublesome PC. Please post the log in your next reply.


Chad Mockensturm 
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Certified CompTia Network +, A +

#3 smax013

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Posted 05 June 2013 - 08:33 AM

I have a NetGear router and was working for the longest time and now my internet is not working. I rebooted it and did all that jazz but nothing works. I have done the net genie thing and nothing. During the test it says the gateway is invalid and cannot test the DNS. I have checked the cables all over and they are secure. Any ideas on what to do?


Have you tried connecting a computer directly to the modem (i.e. taking the router out of the equation) to make sure that your Internet connection in general is functional?

When you rebooted the router, did you also power down the modem and all connected devices and then boot them back up in order (i.e. first modem, then router, then connected devices) with some time in between?




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