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SVCHOST attempts to connect to malicious IP


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16 replies to this topic

#1 Night Train

Night Train

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  • Local time:03:39 PM

Posted 03 June 2013 - 07:10 PM

Recently a computer I'm working on was heavily infected. The owner ran malwarebytes on it and removed 10 different objects. Now Malwarebytes continually blocks attempts from SVCHOST to access a malicious IP address. It changes between a few, but remains somewhat constant. I was hoping I could get some help removing whatever is causing this. Here is my DDS log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16576  BrowserJavaVersion: 10.21.2
Run by Nicole at 19:59:56 on 2013-06-03
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4057.2277 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
C:\Windows\system32\lxedcoms.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\DRIVERS\o2flash.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Users\Nicole\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.delta-search.com/?affID=119351&tt=190313_wo3&babsrc=HP_ss&mntrId=F4EE0024D613D024
uSearch Bar = Preserve
mWinlogon: Userinit = C:\Windows\SysWOW64\userinit.exe,
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
StartupFolder: C:\Users\Nicole\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\FACEBO~1.LNK - C:\Users\Nicole\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: download.microsoft.com
Trusted Zone: update.microsoft.com
Trusted Zone: update.microsoft.com
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.microsoft.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{E632D38C-1A5E-4C20-803E-DC07EA748D4B} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E632D38C-1A5E-4C20-803E-DC07EA748D4B}\241445D414E4 : DHCPNameServer = 192.168.43.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 50370
FF - prefs.js: network.proxy.type - 0
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
FF - component: C:\Users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: C:\Users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Nicole\AppData\Local\Facebook\Messenger\2.1.4814.0\npFbDesktopPlugin.dll
FF - plugin: C:\Users\Nicole\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll
FF - ExtSQL: !HIDDEN! 2011-01-18 00:05; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.delta.tlbrSrchUrl -
FF - user.js: extensions.delta.id - f4ee2f520000000000000024d613d024
FF - user.js: extensions.delta.appId - {C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
FF - user.js: extensions.delta.instlDay - 15795
FF - user.js: extensions.delta.vrsn - 1.8.10.0
FF - user.js: extensions.delta.vrsni - 1.8.10.0
FF - user.js: extensions.delta.vrsnTs - 1.8.10.020:39:42
FF - user.js: extensions.delta.prtnrId - delta
FF - user.js: extensions.delta.prdct - delta
FF - user.js: extensions.delta.aflt - babsst
FF - user.js: extensions.delta.smplGrp - none
FF - user.js: extensions.delta.tlbrId - base
FF - user.js: extensions.delta.instlRef - sst
FF - user.js: extensions.delta.dfltLng - en
FF - user.js: extensions.delta.excTlbr - false
FF - user.js: extensions.delta.admin - false
FF - user.js: extensions.delta.autoRvrt - false
FF - user.js: extensions.delta.rvrt - false
FF - user.js: extensions.delta.newTab - false
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-10-16 55280]
R2 DeviceMonitorService;DeviceMonitorService;C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe [2012-9-7 87992]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
R2 lxed_device;lxed_device;C:\Windows\System32\lxedcoms.exe -service --> C:\Windows\System32\lxedcoms.exe -service [?]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-6-3 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-6-3 701512]
R2 Motorola Device Manager;Motorola Device Manager Service;C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [2012-10-23 120728]
R2 PST Service;PST Service;C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [2012-12-14 65657]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2009-10-16 648432]
R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2009-6-5 2440632]
R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Acceler.sys [2009-10-16 23912]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2009-10-16 172704]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-17 138912]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-6-3 25928]
R3 NETw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw5v64.sys [2009-10-16 5435904]
R3 O2MDGRDR;O2MDGRDR;C:\Windows\System32\drivers\o2mdgx64.sys [2009-10-16 69152]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]
S3 COH_Mon;COH_Mon;C:\Windows\System32\drivers\COH_Mon.sys [2009-6-5 25424]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-20 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-11-20 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-8-29 1255736]
.
=============== Created Last 30 ================
.
2013-06-03 19:35:27    --------    d-----w-    C:\Windows\pss
2013-06-03 19:33:47    --------    d-----w-    C:\Users\Nicole\AppData\Roaming\Malwarebytes
2013-06-03 19:33:44    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-06-03 19:33:43    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2013-06-03 19:33:43    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-06-03 19:33:26    --------    d-----w-    C:\Users\Nicole\AppData\Local\Programs
2013-06-03 19:32:32    95648    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-01 16:52:28    9460464    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{24A16437-28E7-4C52-BEE8-8CAD8C1E0505}\mpengine.dll
2013-05-25 02:10:34    262552    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2013-05-23 14:02:11    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin5.dll
2013-05-23 14:02:11    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin4.dll
2013-05-23 14:02:11    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin3.dll
2013-05-23 14:02:11    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin2.dll
2013-05-23 14:02:11    159744    ----a-w-    C:\Program Files\Internet Explorer\Plugins\npqtplugin.dll
2013-05-23 14:02:11    159744    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin5.dll
2013-05-23 14:02:11    159744    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin4.dll
2013-05-23 14:02:11    159744    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin3.dll
2013-05-23 14:02:11    159744    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin2.dll
2013-05-23 14:02:11    159744    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin.dll
2013-05-23 13:56:36    --------    d-----w-    C:\Program Files\iPod
2013-05-23 13:56:32    --------    d-----w-    C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-05-23 13:56:31    --------    d-----w-    C:\Program Files\iTunes
2013-05-23 13:56:31    --------    d-----w-    C:\Program Files (x86)\iTunes
2013-05-16 23:03:00    96664    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\updated\webapprt-stub.exe
2013-05-16 23:03:00    19449240    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\updated\xul.dll
2013-05-16 23:03:00    19352    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\updated\xpcom.dll
2013-05-16 07:07:06    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-05-16 07:07:05    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-05-16 07:07:02    278528    ----a-w-    C:\Program Files\Internet Explorer\sqmapi.dll
2013-05-16 07:07:02    217600    ----a-w-    C:\Program Files (x86)\Internet Explorer\sqmapi.dll
2013-05-16 00:47:28    983400    ----a-w-    C:\Windows\System32\drivers\dxgkrnl.sys
2013-05-16 00:47:28    265064    ----a-w-    C:\Windows\System32\drivers\dxgmms1.sys
2013-05-16 00:47:28    144384    ----a-w-    C:\Windows\System32\cdd.dll
2013-05-16 00:47:18    1930752    ----a-w-    C:\Windows\System32\authui.dll
2013-05-16 00:47:14    70144    ----a-w-    C:\Windows\System32\appinfo.dll
2013-05-16 00:47:14    1796096    ----a-w-    C:\Windows\SysWow64\authui.dll
2013-05-16 00:47:14    111448    ----a-w-    C:\Windows\System32\consent.exe
2013-05-16 00:46:52    48640    ----a-w-    C:\Windows\System32\wwanprotdim.dll
2013-05-16 00:46:52    230400    ----a-w-    C:\Windows\System32\wwansvc.dll
2013-05-16 00:46:51    3153920    ----a-w-    C:\Windows\System32\win32k.sys
2013-05-15 08:44:12    9195912    ----a-w-    C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-05-11 10:37:28    209472    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2013-05-11 10:37:28    209472    ----a-w-    C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
2013-05-08 01:02:23    --------    d-----w-    C:\Users\Nicole\AppData\Local\{8C14756D-9893-47DD-B477-A48496A67615}
.
==================== Find3M  ====================
.
2013-05-25 06:07:49    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-25 06:07:49    692104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-05-02 06:06:08    278800    ------w-    C:\Windows\System32\MpSigStub.exe
2013-05-01 07:59:12    94208    ----a-w-    C:\Windows\SysWow64\QuickTimeVR.qtx
2013-05-01 07:59:12    69632    ----a-w-    C:\Windows\SysWow64\QuickTime.qts
2013-04-13 05:49:23    135168    ----a-w-    C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19    350208    ----a-w-    C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19    308736    ----a-w-    C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19    111104    ----a-w-    C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16    474624    ----a-w-    C:\Windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15    2176512    ----a-w-    C:\Windows\apppatch\AcGenral.dll
2013-04-12 14:45:08    1656680    ----a-w-    C:\Windows\System32\drivers\ntfs.sys
2013-04-05 06:52:14    2242048    ----a-w-    C:\Windows\System32\wininet.dll
2013-04-05 06:50:36    3958784    ----a-w-    C:\Windows\System32\jscript9.dll
2013-04-05 06:50:31    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-04-05 06:50:31    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-04-05 05:28:24    1767424    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-04-05 05:26:26    2877440    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-04-05 05:26:21    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-04-05 05:26:21    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-04-05 03:51:11    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-04-05 03:38:25    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-03-19 06:04:06    5550424    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-03-19 05:46:56    43520    ----a-w-    C:\Windows\System32\csrsrv.dll
2013-03-19 05:04:13    3968856    ----a-w-    C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10    3913560    ----a-w-    C:\Windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50    6656    ----a-w-    C:\Windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33    112640    ----a-w-    C:\Windows\System32\smss.exe
2013-03-16 20:14:22    861088    ----a-w-    C:\Windows\SysWow64\npdeployJava1.dll
2013-03-16 20:14:22    782240    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
.
============= FINISH: 20:01:12.09 ===============
 
 

 

and attached is my attach log.

 

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 04 June 2013 - 07:43 AM


Hello Night Train

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Night Train

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Posted 04 June 2013 - 12:32 PM

EDIT: It has returned to attempting to access a malicious website every few seconds.

 

Thank you for the help Gringo. I have followed your instructions and the logs will be posted below.

 

After running both programs and restarting malwarebytes I have only seen it block one attempt to access a malicious website. Before it was nearly every few seconds.

 

ADWcleaner Log:

# AdwCleaner v2.301 - Logfile created 06/04/2013 at 12:45:32
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Nicole - NICOLE-PC
# Boot Mode : Normal
# Running from : C:\Users\Nicole\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
File Deleted : C:\Users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\bProtector_extensions.rdf
File Deleted : C:\Users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\searchplugins\Askcom.xml
File Deleted : C:\Users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\searchplugins\Babylon.xml
File Deleted : C:\Users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\searchplugins\BrowserProtect.xml
File Deleted : C:\Users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\searchplugins\delta.xml
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\Users\Nicole\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Nicole\AppData\Roaming\Babylon

***** [Registry] *****

Key Deleted : HKCU\Software\BabylonToolbar
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\Zugo
Key Deleted : HKCU\Software\d28b8cb66ae943
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7E84186E-B5DE-4226-8A66-6E49C6B511B4}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.delta-search.com/?affID=119351&tt=190313_wo3&babsrc=HP_ss&mntrId=F4EE0024D613D024 --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page Restore] = hxxp://www.ask.com?o=13735&l=dir --> hxxp://www.google.com

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\prefs.js

C:\Users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\user.js ... Deleted !

Deleted : user_pref("avg.install.userHPSettings", "hxxp://www.delta-search.com/?affID=119351&tt=190313_wo3&bab[...]
Deleted : user_pref("avg.install.userSPSettings", "Delta Search");
Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Deleted : user_pref("extensions.delta.admin", false);
Deleted : user_pref("extensions.delta.aflt", "babsst");
Deleted : user_pref("extensions.delta.appId", "{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}");
Deleted : user_pref("extensions.delta.autoRvrt", "false");
Deleted : user_pref("extensions.delta.dfltLng", "en");
Deleted : user_pref("extensions.delta.excTlbr", false);
Deleted : user_pref("extensions.delta.id", "f4ee2f520000000000000024d613d024");
Deleted : user_pref("extensions.delta.instlDay", "15795");
Deleted : user_pref("extensions.delta.instlRef", "sst");
Deleted : user_pref("extensions.delta.newTab", false);
Deleted : user_pref("extensions.delta.prdct", "delta");
Deleted : user_pref("extensions.delta.prtnrId", "delta");
Deleted : user_pref("extensions.delta.rvrt", "false");
Deleted : user_pref("extensions.delta.smplGrp", "none");
Deleted : user_pref("extensions.delta.tlbrId", "base");
Deleted : user_pref("extensions.delta.tlbrSrchUrl", "");
Deleted : user_pref("extensions.delta.vrsn", "1.8.10.0");
Deleted : user_pref("extensions.delta.vrsnTs", "1.8.10.020:39:42");
Deleted : user_pref("extensions.delta.vrsni", "1.8.10.0");
Deleted : user_pref("extentions.y2layers.installId", "bf27af1d-ce45-4000-b632-68e98fef0029");

-\\ Google Chrome v27.0.1453.94

File : C:\Users\Nicole\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [5468 octets] - [04/06/2013 12:45:32]

########## EOF - C:\AdwCleaner[S1].txt - [5528 octets] ##########
 

JRT log:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Nicole on Tue 06/04/2013 at 12:55:54.27
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{15841409-F4D9-4FEC-86F9-DDBDC4A3E509}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{16E3319E-290D-4DBB-8664-6BFFA4037068}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{1BFBFA10-DA5B-4C47-9A1A-501C6E767321}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{2DAC59E1-001B-49E7-BCD6-A8458A6727F2}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{2E346AF3-C8A9-4276-95D3-C3FE0246C939}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{45FC15EC-26E7-431E-957D-75799ECF4CBA}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{46484DF2-25CF-4638-A57C-7C52135342B3}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{5BD31536-629D-40EA-AAE7-9C8497EDAC6C}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{616754D7-C8E9-4747-BF3D-C35CB5D37B0D}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{70899EF1-FF05-4D45-A88D-7F61CB45E698}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{8C14756D-9893-47DD-B477-A48496A67615}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{8CB116E2-4196-41C1-83BD-83DF92C95987}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{ACC63C4B-47B3-485E-856E-293834C41E48}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{AE26820E-8B85-4006-BBAC-3411038B337E}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{AF4C48AF-8D9B-4FDC-B088-86DCE10A0E0E}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{B080DBEB-E89C-457C-88C2-B78AFDD80467}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{BACF3B83-9614-41C4-BFE6-2AC291653AD3}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{BAFA28D1-2571-4C54-BFAA-6445F33AF880}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{BB71B81C-C0FA-49E1-BD5C-5941B073E98B}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{C68AF89D-5653-45C5-B868-409B2254143F}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{EB8C2559-03C7-4158-93F2-362E2FC98BA3}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{F3CF3A2A-CF9A-4456-B312-7B9DE62DD1F1}
Successfully deleted: [Empty Folder] C:\Users\Nicole\appdata\local\{F7391254-4523-4C2B-B42A-48647C2FED30}



~~~ FireFox

Successfully deleted: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\search.xml"
Successfully deleted: [File] C:\Users\Nicole\AppData\Roaming\mozilla\firefox\profiles\29cj49g6.default\searchplugins\bing-zugo.xml
Successfully deleted the following from C:\Users\Nicole\AppData\Roaming\mozilla\firefox\profiles\29cj49g6.default\prefs.js

user_pref("google.toolbar.button_option.cached.gtbSearchBlogs", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchBlogs\" t
user_pref("google.toolbar.button_option.cached.gtbSearchPhotos", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchPhotos\"
user_pref("google.toolbar.button_option.cached.gtbSearchScholar", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchScholar
user_pref("google.toolbar.button_option.cached.gtbstoolbar-google-com_CTK0Y7F4MTG6NKYH03WT-xml", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.o
user_pref("google.toolbar.button_option.cached.gtbstoolbar-google-com_J66T77NJDBMW4FEUU7FA-xml", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.o
user_pref("google.toolbar.search-icon", "data:image/x-icon;base64,AAABAAEAEBAAAAEAIABoBAAAFgAAACgAAAAQAAAAIAAAAAEAIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA7PT7/3zF6/9Ptu//RbHx/
Emptied folder: C:\Users\Nicole\AppData\Roaming\mozilla\firefox\profiles\29cj49g6.default\minidumps [68 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 06/04/2013 at 13:10:21.77
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Edited by Night Train, 04 June 2013 - 12:55 PM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 04 June 2013 - 03:19 PM


Hello Night Train

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Night Train

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Posted 04 June 2013 - 04:23 PM

Here is my log from ComboFix:
 
 
o:0]ComboFix 13-06-03.06 - Nicole 06/04/2013  17:00:13.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4057.2736 [GMT -4:00]
Running from: c:\users\Nicole\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Microsoft\Windows\DRM\A541.tmp
c:\users\Nicole\AppData\Roaming\Love
c:\windows\iun6002.exe
c:\windows\SysWow64\DEBUG.log
.
.
(((((((((((((((((((((((((   Files Created from 2013-05-04 to 2013-06-04  )))))))))))))))))))))))))))))))
.
.
2013-06-04 21:13 . 2013-06-04 21:13    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-06-04 21:01 . 2013-06-04 21:01    76232    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{418E6480-5B33-4B3B-AB9C-8D0B9CE09121}\offreg.dll
2013-06-04 17:31 . 2013-05-13 06:37    9460464    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{418E6480-5B33-4B3B-AB9C-8D0B9CE09121}\mpengine.dll
2013-06-04 16:55 . 2013-06-04 16:55    --------    d-----w-    c:\windows\ERUNT
2013-06-03 19:33 . 2013-06-03 19:33    --------    d-----w-    c:\users\Nicole\AppData\Roaming\Malwarebytes
2013-06-03 19:33 . 2013-06-03 19:33    --------    d-----w-    c:\programdata\Malwarebytes
2013-06-03 19:33 . 2013-06-03 19:33    --------    d-----w-    c:\program files (x86)\Malwarebytes' Anti-Malware
2013-06-03 19:33 . 2013-04-04 18:50    25928    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-06-03 19:33 . 2013-06-03 19:33    --------    d-----w-    c:\users\Nicole\AppData\Local\Programs
2013-06-03 19:32 . 2013-06-03 19:32    --------    d-----w-    c:\program files (x86)\Common Files\Java
2013-06-03 19:32 . 2013-04-04 09:35    95648    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-01 22:03 . 2013-06-01 22:03    --------    d-----w-    c:\users\Default\AppData\Local\Symantec
2013-05-25 02:10 . 2013-05-25 02:10    262552    ----a-w-    c:\program files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\npqtplugin5.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\npqtplugin4.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\npqtplugin3.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\npqtplugin2.dll
2013-05-23 14:02 . 2013-05-23 14:01    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2013-05-23 14:02 . 2013-05-23 14:01    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\npqtplugin.dll
2013-05-23 14:01 . 2013-05-23 14:01    --------    d-----w-    c:\program files (x86)\QuickTime
2013-05-23 13:56 . 2013-05-23 13:56    --------    d-----w-    c:\program files\iPod
2013-05-23 13:56 . 2013-05-23 13:58    --------    d-----w-    c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-05-23 13:56 . 2013-05-23 13:58    --------    d-----w-    c:\program files\iTunes
2013-05-23 13:56 . 2013-05-23 13:58    --------    d-----w-    c:\program files (x86)\iTunes
2013-05-16 23:02 . 2013-02-15 22:04    208448    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\nppdf32.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin6.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin5.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin4.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin3.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin2.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin.dll
2013-05-16 23:02 . 2012-07-25 22:41    770384    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\msvcr100.dll
2013-05-16 23:02 . 2012-07-25 22:41    421200    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\msvcp100.dll
2013-05-16 23:02 . 2013-05-16 23:03    920472    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\firefox.exe
2013-05-16 07:07 . 2013-04-05 04:43    2706432    ----a-w-    c:\windows\system32\mshtml.tlb
2013-05-16 07:07 . 2013-04-05 04:29    2706432    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-05-16 07:07 . 2013-04-05 06:51    278528    ----a-w-    c:\program files\Internet Explorer\sqmapi.dll
2013-05-16 07:07 . 2013-04-05 06:50    526336    ----a-w-    c:\windows\system32\ieui.dll
2013-05-16 07:07 . 2013-04-05 05:27    217600    ----a-w-    c:\program files (x86)\Internet Explorer\sqmapi.dll
2013-05-16 07:07 . 2013-04-05 06:52    51712    ----a-w-    c:\windows\system32\ie4uinit.exe
2013-05-16 07:05 . 2013-04-05 06:50    15404032    ----a-w-    c:\windows\system32\ieframe.dll
2013-05-16 00:47 . 2013-04-10 06:01    265064    ----a-w-    c:\windows\system32\drivers\dxgmms1.sys
2013-05-16 00:47 . 2013-04-10 06:01    983400    ----a-w-    c:\windows\system32\drivers\dxgkrnl.sys
2013-05-16 00:47 . 2011-02-03 11:25    144384    ----a-w-    c:\windows\system32\cdd.dll
2013-05-16 00:47 . 2013-02-27 05:52    14172672    ----a-w-    c:\windows\system32\shell32.dll
2013-05-16 00:47 . 2013-02-27 05:48    1930752    ----a-w-    c:\windows\system32\authui.dll
2013-05-16 00:47 . 2013-02-27 05:52    197120    ----a-w-    c:\windows\system32\shdocvw.dll
2013-05-16 00:47 . 2013-02-27 06:02    111448    ----a-w-    c:\windows\system32\consent.exe
2013-05-16 00:47 . 2013-02-27 05:47    70144    ----a-w-    c:\windows\system32\appinfo.dll
2013-05-16 00:47 . 2013-02-27 04:49    1796096    ----a-w-    c:\windows\SysWow64\authui.dll
2013-05-16 00:46 . 2013-03-19 05:53    48640    ----a-w-    c:\windows\system32\wwanprotdim.dll
2013-05-16 00:46 . 2013-03-19 05:53    230400    ----a-w-    c:\windows\system32\wwansvc.dll
2013-05-16 00:46 . 2013-04-10 03:30    3153920    ----a-w-    c:\windows\system32\win32k.sys
2013-05-15 08:44 . 2013-05-15 08:44    9195912    ----a-w-    c:\windows\SysWow64\FlashPlayerInstaller.exe
2013-05-11 10:37 . 2013-05-11 10:37    209472    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2013-05-11 10:37 . 2013-05-11 10:37    209472    ----a-w-    c:\program files (x86)\Internet Explorer\Plugins\nppdf32.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-25 06:07 . 2012-04-04 04:51    692104    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-05-25 06:07 . 2011-05-18 19:20    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-16 07:25 . 2010-08-29 14:17    75016696    ----a-w-    c:\windows\system32\MRT.exe
2013-05-15 01:40 . 2011-03-28 22:36    22240    ----a-w-    c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-02 06:06 . 2010-08-29 14:14    278800    ------w-    c:\windows\system32\MpSigStub.exe
2013-05-01 07:59 . 2013-05-01 07:59    94208    ----a-w-    c:\windows\SysWow64\QuickTimeVR.qtx
2013-05-01 07:59 . 2013-05-01 07:59    69632    ----a-w-    c:\windows\SysWow64\QuickTime.qts
2013-04-13 05:49 . 2013-05-16 00:47    135168    ----a-w-    c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49 . 2013-05-16 00:47    350208    ----a-w-    c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49 . 2013-05-16 00:47    308736    ----a-w-    c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49 . 2013-05-16 00:47    111104    ----a-w-    c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45 . 2013-05-16 00:47    474624    ----a-w-    c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45 . 2013-05-16 00:47    2176512    ----a-w-    c:\windows\apppatch\AcGenral.dll
2013-04-12 14:45 . 2013-04-24 04:56    1656680    ----a-w-    c:\windows\system32\drivers\ntfs.sys
2013-03-19 06:04 . 2013-04-10 05:27    5550424    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-19 05:46 . 2013-04-10 05:27    43520    ----a-w-    c:\windows\system32\csrsrv.dll
2013-03-19 05:04 . 2013-04-10 05:27    3968856    ----a-w-    c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 05:27    3913560    ----a-w-    c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47 . 2013-04-10 05:27    6656    ----a-w-    c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06 . 2013-04-10 05:27    112640    ----a-w-    c:\windows\system32\smss.exe
2013-03-16 20:14 . 2012-06-29 14:27    861088    ----a-w-    c:\windows\SysWow64\npdeployJava1.dll
2013-03-16 20:14 . 2010-12-04 20:31    782240    ----a-w-    c:\windows\SysWow64\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files (x86)\Common Files\Symantec Shared\ccApp.exe" [2009-06-05 115560]
.
c:\users\Nicole\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Facebook Messenger.lnk - c:\users\Nicole\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe [2013-3-7 248240]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys;c:\windows\SYSNATIVE\Drivers\COH_Mon.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S2 DeviceMonitorService;DeviceMonitorService;c:\program files (x86)\Motorola Media Link\Lite\NServiceEntry.exe;c:\program files (x86)\Motorola Media Link\Lite\NServiceEntry.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 lxed_device;lxed_device;c:\windows\system32\lxedcoms.exe;c:\windows\SYSNATIVE\lxedcoms.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 Motorola Device Manager;Motorola Device Manager Service;c:\program files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe;c:\program files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [x]
S2 PST Service;PST Service;c:\program files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe;c:\program files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [x]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [x]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Acceler.sys;c:\windows\SYSNATIVE\DRIVERS\Acceler.sys [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\NETw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\NETw5v64.sys [x]
S3 O2MDGRDR;O2MDGRDR;c:\windows\system32\DRIVERS\o2mdgx64.sys;c:\windows\SYSNATIVE\DRIVERS\o2mdgx64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt    REG_MULTI_SZ       hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-04 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-04 06:07]
.
.
--------- X64 Entries -----------
.
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local;192.168.*.*
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: download.microsoft.com
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: update.microsoft.com
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.microsoft.com
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{E632D38C-1A5E-4C20-803E-DC07EA748D4B}: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{E632D38C-1A5E-4C20-803E-DC07EA748D4B}\241445D414E4: DhcpNameServer = 192.168.43.1
FF - ProfilePath - c:\users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 50370
FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: !HIDDEN! 2011-01-18 00:05; smartwebprinting@hp.com; c:\program files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
SafeBoot-Symantec Antvirus
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-06-04  17:19:17
ComboFix-quarantined-files.txt  2013-06-04 21:19
.
Pre-Run: 328,390,729,728 bytes free
Post-Run: 327,765,696,512 bytes free
.
- - End Of File - - 60D741DC0352FEF71339891C9DFA6311
 
[/code]
 
After running ComboFix Malwarebytes still blocks attempts to access a malicious site.
An example of one of the IP addresses SVChost is attempting to access is: 46.249.61.91

Edited by gringo_pr, 04 June 2013 - 05:40 PM.


#6 gringo_pr

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Posted 04 June 2013 - 05:49 PM


Hello Night Train

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================
and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo
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#7 Night Train

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Posted 05 June 2013 - 01:34 AM

Since running both programs I have not seen Malwarebytes block any attempts to access any malicious websites. Here are the logs:

 

TDSS:

File was too large to attach or post, here are the scan results.
02:17:02.0790 2760  ============================================================
02:17:02.0790 2760  Scan finished
02:17:02.0790 2760  ============================================================
02:17:02.0821 0784  Detected object count: 8
02:17:02.0821 0784  Actual detected object count: 8
02:17:40.0096 0784  DockLoginService ( UnsignedFile.Multi.Generic ) - skipped by user
02:17:40.0096 0784  DockLoginService ( UnsignedFile.Multi.Generic ) - User select action: Skip
02:17:40.0096 0784  hpqcxs08 ( UnsignedFile.Multi.Generic ) - skipped by user
02:17:40.0096 0784  hpqcxs08 ( UnsignedFile.Multi.Generic ) - User select action: Skip
02:17:40.0096 0784  hpqddsvc ( UnsignedFile.Multi.Generic ) - skipped by user
02:17:40.0096 0784  hpqddsvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
02:17:40.0096 0784  HPSLPSVC ( UnsignedFile.Multi.Generic ) - skipped by user
02:17:40.0096 0784  HPSLPSVC ( UnsignedFile.Multi.Generic ) - User select action: Skip
02:17:40.0096 0784  Net Driver HPZ12 ( UnsignedFile.Multi.Generic ) - skipped by user
02:17:40.0096 0784  Net Driver HPZ12 ( UnsignedFile.Multi.Generic ) - User select action: Skip
02:17:40.0096 0784  Pml Driver HPZ12 ( UnsignedFile.Multi.Generic ) - skipped by user
02:17:40.0096 0784  Pml Driver HPZ12 ( UnsignedFile.Multi.Generic ) - User select action: Skip
02:17:40.0096 0784  PST Service ( UnsignedFile.Multi.Generic ) - skipped by user
02:17:40.0096 0784  PST Service ( UnsignedFile.Multi.Generic ) - User select action: Skip
02:17:41.0157 0784  \Device\Harddisk0\DR0\# - copied to quarantine
02:17:41.0173 0784  \Device\Harddisk0\DR0 - copied to quarantine
02:17:41.0297 0784  \Device\Harddisk0\DR0 ( Rootkit.Boot.Harbinger.a ) - will be cured on reboot
02:17:41.0297 0784  \Device\Harddisk0\DR0 - ok
02:17:41.0313 0784  \Device\Harddisk0\DR0 ( Rootkit.Boot.Harbinger.a ) - User select action: Cure
                                         
 

Rogue:

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Nicole [Admin rights]
Mode : Remove -- Date : 06/05/2013 02:28:23
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1       localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9500420AS +++++
--- User ---
[MBR] c7f053d8bcd316f3c4f473e43ad8a5e4
[BSP] 568f1c570c109088713158bea67ae3a3 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30801920 | Size: 461899 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_06052013_02d0228.txt >>
RKreport[1]_S_06052013_02d0226.txt ; RKreport[2]_D_06052013_02d0228.txt


 

 



#8 gringo_pr

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Posted 05 June 2013 - 09:40 AM


Hello Night Train

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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#9 Night Train

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Posted 05 June 2013 - 11:22 AM

At this point I believe all issues have been addressed. Malwarebytes has not had to block any attempts to connect to malicious websites.

 

Here is the latest log:

 

ComboFix 13-06-03.06 - Nicole 06/05/2013  12:02:29.3.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4057.2636 [GMT -4:00]
Running from: c:\users\Nicole\Desktop\ComboFix.exe
Command switches used :: c:\users\Nicole\Desktop\CFScript.txt
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-05-05 to 2013-06-05  )))))))))))))))))))))))))))))))
.
.
2013-06-05 16:14 . 2013-06-05 16:14    --------    d-----w-    c:\users\Guest\AppData\Local\temp
2013-06-05 16:14 . 2013-06-05 16:14    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-06-05 06:17 . 2013-06-05 06:17    --------    d-----w-    C:\TDSSKiller_Quarantine
2013-06-04 17:31 . 2013-05-13 06:37    9460464    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{418E6480-5B33-4B3B-AB9C-8D0B9CE09121}\mpengine.dll
2013-06-04 16:55 . 2013-06-04 16:55    --------    d-----w-    c:\windows\ERUNT
2013-06-03 19:33 . 2013-06-03 19:33    --------    d-----w-    c:\users\Nicole\AppData\Roaming\Malwarebytes
2013-06-03 19:33 . 2013-06-03 19:33    --------    d-----w-    c:\programdata\Malwarebytes
2013-06-03 19:33 . 2013-06-03 19:33    --------    d-----w-    c:\program files (x86)\Malwarebytes' Anti-Malware
2013-06-03 19:33 . 2013-04-04 18:50    25928    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-06-03 19:33 . 2013-06-03 19:33    --------    d-----w-    c:\users\Nicole\AppData\Local\Programs
2013-06-03 19:32 . 2013-06-03 19:32    --------    d-----w-    c:\program files (x86)\Common Files\Java
2013-06-03 19:32 . 2013-04-04 09:35    95648    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-01 22:03 . 2013-06-01 22:03    --------    d-----w-    c:\users\Default\AppData\Local\Symantec
2013-05-25 02:10 . 2013-05-25 02:10    262552    ----a-w-    c:\program files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\npqtplugin5.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\npqtplugin4.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\npqtplugin3.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2013-05-23 14:02 . 2013-05-23 14:02    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\npqtplugin2.dll
2013-05-23 14:02 . 2013-05-23 14:01    159744    ----a-w-    c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2013-05-23 14:02 . 2013-05-23 14:01    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\npqtplugin.dll
2013-05-23 14:01 . 2013-05-23 14:01    --------    d-----w-    c:\program files (x86)\QuickTime
2013-05-23 13:56 . 2013-05-23 13:56    --------    d-----w-    c:\program files\iPod
2013-05-23 13:56 . 2013-05-23 13:58    --------    d-----w-    c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-05-23 13:56 . 2013-05-23 13:58    --------    d-----w-    c:\program files\iTunes
2013-05-23 13:56 . 2013-05-23 13:58    --------    d-----w-    c:\program files (x86)\iTunes
2013-05-16 23:02 . 2013-02-15 22:04    208448    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\nppdf32.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin6.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin5.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin4.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin3.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin2.dll
2013-05-16 23:02 . 2012-11-12 06:20    159744    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\plugins\npqtplugin.dll
2013-05-16 23:02 . 2012-07-25 22:41    770384    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\msvcr100.dll
2013-05-16 23:02 . 2012-07-25 22:41    421200    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\msvcp100.dll
2013-05-16 23:02 . 2013-05-16 23:03    920472    ----a-w-    c:\program files (x86)\Mozilla Firefox\updated\firefox.exe
2013-05-16 07:07 . 2013-04-05 04:43    2706432    ----a-w-    c:\windows\system32\mshtml.tlb
2013-05-16 07:07 . 2013-04-05 04:29    2706432    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-05-16 07:07 . 2013-04-05 06:51    278528    ----a-w-    c:\program files\Internet Explorer\sqmapi.dll
2013-05-16 07:07 . 2013-04-05 06:50    526336    ----a-w-    c:\windows\system32\ieui.dll
2013-05-16 07:07 . 2013-04-05 05:27    217600    ----a-w-    c:\program files (x86)\Internet Explorer\sqmapi.dll
2013-05-16 07:07 . 2013-04-05 06:52    51712    ----a-w-    c:\windows\system32\ie4uinit.exe
2013-05-16 07:05 . 2013-04-05 06:50    15404032    ----a-w-    c:\windows\system32\ieframe.dll
2013-05-16 00:47 . 2013-04-10 06:01    265064    ----a-w-    c:\windows\system32\drivers\dxgmms1.sys
2013-05-16 00:47 . 2013-04-10 06:01    983400    ----a-w-    c:\windows\system32\drivers\dxgkrnl.sys
2013-05-16 00:47 . 2011-02-03 11:25    144384    ----a-w-    c:\windows\system32\cdd.dll
2013-05-16 00:47 . 2013-02-27 05:52    14172672    ----a-w-    c:\windows\system32\shell32.dll
2013-05-16 00:47 . 2013-02-27 05:48    1930752    ----a-w-    c:\windows\system32\authui.dll
2013-05-16 00:47 . 2013-02-27 05:52    197120    ----a-w-    c:\windows\system32\shdocvw.dll
2013-05-16 00:47 . 2013-02-27 06:02    111448    ----a-w-    c:\windows\system32\consent.exe
2013-05-16 00:47 . 2013-02-27 05:47    70144    ----a-w-    c:\windows\system32\appinfo.dll
2013-05-16 00:47 . 2013-02-27 04:49    1796096    ----a-w-    c:\windows\SysWow64\authui.dll
2013-05-16 00:46 . 2013-03-19 05:53    48640    ----a-w-    c:\windows\system32\wwanprotdim.dll
2013-05-16 00:46 . 2013-03-19 05:53    230400    ----a-w-    c:\windows\system32\wwansvc.dll
2013-05-16 00:46 . 2013-04-10 03:30    3153920    ----a-w-    c:\windows\system32\win32k.sys
2013-05-15 08:44 . 2013-05-15 08:44    9195912    ----a-w-    c:\windows\SysWow64\FlashPlayerInstaller.exe
2013-05-11 10:37 . 2013-05-11 10:37    209472    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2013-05-11 10:37 . 2013-05-11 10:37    209472    ----a-w-    c:\program files (x86)\Internet Explorer\Plugins\nppdf32.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-25 06:07 . 2012-04-04 04:51    692104    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-05-25 06:07 . 2011-05-18 19:20    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-16 07:25 . 2010-08-29 14:17    75016696    ----a-w-    c:\windows\system32\MRT.exe
2013-05-15 01:40 . 2011-03-28 22:36    22240    ----a-w-    c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-02 06:06 . 2010-08-29 14:14    278800    ------w-    c:\windows\system32\MpSigStub.exe
2013-05-01 07:59 . 2013-05-01 07:59    94208    ----a-w-    c:\windows\SysWow64\QuickTimeVR.qtx
2013-05-01 07:59 . 2013-05-01 07:59    69632    ----a-w-    c:\windows\SysWow64\QuickTime.qts
2013-04-13 05:49 . 2013-05-16 00:47    135168    ----a-w-    c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49 . 2013-05-16 00:47    350208    ----a-w-    c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49 . 2013-05-16 00:47    308736    ----a-w-    c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49 . 2013-05-16 00:47    111104    ----a-w-    c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45 . 2013-05-16 00:47    474624    ----a-w-    c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45 . 2013-05-16 00:47    2176512    ----a-w-    c:\windows\apppatch\AcGenral.dll
2013-04-12 14:45 . 2013-04-24 04:56    1656680    ----a-w-    c:\windows\system32\drivers\ntfs.sys
2013-03-19 06:04 . 2013-04-10 05:27    5550424    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-19 05:46 . 2013-04-10 05:27    43520    ----a-w-    c:\windows\system32\csrsrv.dll
2013-03-19 05:04 . 2013-04-10 05:27    3968856    ----a-w-    c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 05:27    3913560    ----a-w-    c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47 . 2013-04-10 05:27    6656    ----a-w-    c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06 . 2013-04-10 05:27    112640    ----a-w-    c:\windows\system32\smss.exe
2013-03-16 20:14 . 2012-06-29 14:27    861088    ----a-w-    c:\windows\SysWow64\npdeployJava1.dll
2013-03-16 20:14 . 2010-12-04 20:31    782240    ----a-w-    c:\windows\SysWow64\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files (x86)\Common Files\Symantec Shared\ccApp.exe" [2009-06-05 115560]
.
c:\users\Nicole\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Facebook Messenger.lnk - c:\users\Nicole\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe [2013-3-7 248240]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 71227023;71227023; [x]
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys;c:\windows\SYSNATIVE\Drivers\COH_Mon.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S2 DeviceMonitorService;DeviceMonitorService;c:\program files (x86)\Motorola Media Link\Lite\NServiceEntry.exe;c:\program files (x86)\Motorola Media Link\Lite\NServiceEntry.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 lxed_device;lxed_device;c:\windows\system32\lxedcoms.exe;c:\windows\SYSNATIVE\lxedcoms.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 Motorola Device Manager;Motorola Device Manager Service;c:\program files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe;c:\program files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [x]
S2 PST Service;PST Service;c:\program files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe;c:\program files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [x]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [x]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Acceler.sys;c:\windows\SYSNATIVE\DRIVERS\Acceler.sys [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 NETw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\NETw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\NETw5v64.sys [x]
S3 O2MDGRDR;O2MDGRDR;c:\windows\system32\DRIVERS\o2mdgx64.sys;c:\windows\SYSNATIVE\DRIVERS\o2mdgx64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt    REG_MULTI_SZ       hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-05 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-04 06:07]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local;192.168.*.*
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: download.microsoft.com
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: update.microsoft.com
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.microsoft.com
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{E632D38C-1A5E-4C20-803E-DC07EA748D4B}: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{E632D38C-1A5E-4C20-803E-DC07EA748D4B}\241445D414E4: DhcpNameServer = 192.168.43.1
FF - ProfilePath - c:\users\Nicole\AppData\Roaming\Mozilla\Firefox\Profiles\29cj49g6.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 50370
FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: !HIDDEN! 2011-01-18 00:05; smartwebprinting@hp.com; c:\program files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
SafeBoot-00208945.sys
SafeBoot-31806837.sys
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-06-05  12:17:42
ComboFix-quarantined-files.txt  2013-06-05 16:17
ComboFix2.txt  2013-06-04 21:19
.
Pre-Run: 326,716,342,272 bytes free
Post-Run: 326,659,452,928 bytes free
.
- - End Of File - - ACE2FDB931529DA143E9789F4C19A1DD
 


#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:39 PM

Posted 05 June 2013 - 11:34 AM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 Night Train

Night Train
  • Topic Starter

  • Members
  • 79 posts
  • OFFLINE
  •  
  • Local time:03:39 PM

Posted 05 June 2013 - 12:03 PM

After running everything the computer seems to be working correctly. CCleaner is always a helpful tool so I ran that. Malwarebytes did not find anything and I ran Hijack this.

 

One quick question, why is it that "C:\System Volume Information folder" sometimes shows up in virus scanners?

 

Here are the logs:

 

MBAM:

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.06.05.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16576
Nicole :: NICOLE-PC [administrator]

Protection: Enabled

6/5/2013 12:53:44 PM
mbam-log-2013-06-05 (12-53-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 246382
Time elapsed: 5 minute(s), 35 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

 

HiJack:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:59:58 PM, on 6/5/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16576)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;192.168.*.*
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Facebook Messenger.lnk = C:\Users\Nicole\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://*.download.microsoft.com
O15 - Trusted Zone: http://*.update.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DeviceMonitorService - Nero AG - C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lxed_device - Unknown owner - C:\Windows\system32\lxedcoms.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Motorola Device Manager Service (Motorola Device Manager) - Unknown owner - C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: O2FLASH - Unknown owner - C:\Windows\system32\DRIVERS\o2flash.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PST Service - Motorola - C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SNAC64.EXE
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9555 bytes
 


#12 gringo_pr

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Posted 05 June 2013 - 12:40 PM


Greetings

That is system restore and infections can hide in there also

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
      O4 - Startup: Facebook Messenger.lnk = C:\Users\Nicole\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#13 Night Train

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Posted 05 June 2013 - 06:30 PM

Two threats were found, here is the log:

 

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe    a variant of Win32/HiddenStart.A application
C:\Users\Nicole\AppData\LocalLow\A5C0.tmp    a variant of Win64/Olmarik.AY trojan


#14 gringo_pr

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Posted 05 June 2013 - 08:56 PM


Hello Night Train

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\Nicole\AppData\LocalLow\A5C0.tmp"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java
  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

    Link to download latest version. - install Java

    How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 Night Train

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Posted 06 June 2013 - 12:28 AM

I have followed your last instructions and everything seems to be working now.

 

Thank you very much for your help. It is appreciated. I believe this topic can now be officially closed.






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