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pup.software.updater--going deep on this one

  • This topic is locked This topic is locked
2 replies to this topic

#1 fixMeMommy


  • Members
  • 81 posts
  • Local time:07:50 PM

Posted 02 June 2013 - 12:10 PM

Picked this one up somewhere and it makes the firefox browser open randomly at two different sites; The Coolest BC Computer has been of great help to me but the pup is still there so he suggested I start this new topic.


We've gone the usual route of MBAM/MBAR and adwCleaner and it's still here; eset scanner spends 16 hours and finds nothing.


The original topic can be found here:  http://www.bleepingcomputer.com/forums/t/496458/pupsoftwareupdater-cannot-be-removed


Followed the Preparation Guide For Use Before Using Malware Removal Tools and Posting Help; here's the dds.txt; (will attach the attach.txt).  And BTW, thanx a meg for all your help with this.  In this predatory universe it's great to know there are folks like you out there.


DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7601.17514
Run by superSonicD at 9:42:46 on 2013-06-02
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.12287.10139 [GMT -7:00]
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\ASUS\GPU Boost Driver\GpuBoostServer.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\OLYMPUS\OLYMPUS Studio 2\SMonitor.exe
C:\Program Files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe
C:\Program Files (x86)\IC Media Corp.\ICM532\Launchpad.exe
C:\Program Files (x86)\ASUS\EPU\EPU.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\ThreatFire\TFTray.exe
C:\Program Files (x86)\Hosts_Anti_Adwares_PUPs\HOSTS_Anti-Adware_main.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ThreatFire\TFService.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files (x86)\VideoLAN\VLC\vlc.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
============== Pseudo HJT Report ===============
mStart Page = hxxp://www.google.com
uRun: [OS2_Monitor] "C:\Program Files (x86)\OLYMPUS\OLYMPUS Studio 2\SMonitor.exe"
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [Six Engine] "C:\Program Files (x86)\ASUS\EPU\EPU.exe" -b
mRun: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [OS2_Monitor] "C:\Program Files (x86)\OLYMPUS\OLYMPUS Studio 2\FirstStart.exe" /OS
mRun: [ThreatFire] C:\Program Files (x86)\ThreatFire\TFTray.exe
mRun: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [HOSTS Anti-Adware_PUPs] C:\Program Files (x86)\Hosts_Anti_Adwares_PUPs\HOSTS_Anti-Adware_main.exe
mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HD Writer.lnk - C:\Program Files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\Launchpad.lnk - C:\Program Files (x86)\IC Media Corp.\ICM532\Launchpad.exe
uPolicies-Explorer: NoDrives = dword:0
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
TCP: NameServer =
TCP: Interfaces\{E7E8A739-552B-48B2-BC23-C7C153BD9B97} : DHCPNameServer =
x64-mStart Page = hxxp://www.google.com
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe -expressboot
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
Hosts:    www.spywareinfo.com
================= FIREFOX ===================
FF - ProfilePath - C:\Users\superSonicD\AppData\Roaming\Mozilla\Firefox\Profiles\oc2q4ybj.default-1369939283853\
FF - prefs.js: browser.startup.homepage - about:home
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - ExtSQL: 2013-06-01 17:39; {dd3d7613-0246-469d-bc65-2a3cc1668adc}; C:\Users\superSonicD\AppData\Roaming\Mozilla\Firefox\Profiles\oc2q4ybj.default-1369939283853\extensions\{dd3d7613-0246-469d-bc65-2a3cc1668adc}.xpi
============= SERVICES / DRIVERS ===============
R0 gfibto;gfibto;C:\Windows\System32\drivers\gfibto.sys [2013-4-26 14456]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2012-8-30 228768]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-8-10 55952]
R0 TfFsMon;TfFsMon;C:\Windows\System32\drivers\TfFsMon.sys [2012-8-24 65072]
R0 TfSysMon;TfSysMon;C:\Windows\System32\drivers\TfSysMon.sys [2012-8-24 74824]
R1 HWiNFO32;HWiNFO32/64 Kernel Driver;C:\Program Files\HWiNFO64\HWiNFO64A.SYS [2012-8-10 30592]
R1 SafDskNT;SafeHouse;C:\Windows\System32\drivers\SAFDSKNT.SYS [2012-11-23 76112]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [2011-8-11 140672]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-2-10 202752]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-9-23 641832]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 128456]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-3-14 383264]
R2 ThreatFire;ThreatFire;C:\Program Files (x86)\ThreatFire\TFService.exe service --> C:\Program Files (x86)\ThreatFire\TFService.exe service [?]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2010-4-27 83080]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2010-4-27 184968]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-1-23 412264]
R3 TfNetMon;TfNetMon;C:\Windows\System32\drivers\TfNetMon.sys [2012-8-24 41888]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 HOSTS Anti-PUPs;HOSTS Anti-PUPs;C:\Program Files (x86)\Hosts_Anti_Adwares_PUPs\HOSTS_Anti-Adware.exe -update --> C:\Program Files (x86)\Hosts_Anti_Adwares_PUPs\HOSTS_Anti-Adware.exe -update [?]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 ManyCam;ManyCam Virtual Webcam;C:\Windows\System32\drivers\mcvidrv_x64.sys [2012-7-20 44928]
S3 mcaudrv_simple;ManyCam Virtual Microphone;C:\Windows\System32\drivers\mcaudrv_x64.sys [2012-7-20 29696]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2010-11-20 20992]
S3 Revoflt;Revoflt;C:\Windows\System32\drivers\revoflt.sys [2012-11-19 31800]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 Synth3dVsc;Synth3dVsc;C:\Windows\System32\drivers\Synth3dVsc.sys [2010-11-21 88960]
S3 terminpt;Microsoft Remote Desktop Input Driver;C:\Windows\System32\drivers\terminpt.sys [2010-11-21 34816]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 tsusbhub;tsusbhub;C:\Windows\System32\drivers\tsusbhub.sys [2010-11-21 117248]
S3 vpcuxd;USB Virtualization Stub Service;C:\Windows\System32\drivers\vpcuxd.sys [2012-10-2 16384]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-10 1255736]
=============== Created Last 30 ================
2013-06-02 09:11:33    76232    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6DE4A27B-110E-4CFF-BE1F-1ED35676736A}\offreg.dll
2013-06-02 09:10:12    9460464    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6DE4A27B-110E-4CFF-BE1F-1ED35676736A}\mpengine.dll
2013-06-02 00:25:04    9460464    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-05-30 18:23:29    --------    d-----w-    C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-05-26 23:29:44    94208    ----a-w-    C:\Windows\SysWow64\QuickTimeVR.qtx
2013-05-26 23:29:44    69632    ----a-w-    C:\Windows\SysWow64\QuickTime.qts
2013-05-26 23:29:44    180224    ----a-w-    C:\Windows\SysWow64\QTCF.dll
2013-05-26 23:29:40    --------    d-----w-    C:\Program Files (x86)\QuickTime Alternative
2013-05-26 23:14:52    --------    d-----w-    C:\Windows\SysWow64\directx
2013-05-26 21:06:51    --------    d-----w-    C:\Users\superSonicD\AppData\Local\Noël Danjou
2013-05-26 17:21:07    65536    ------w-    C:\Amcap532.exe
2013-05-26 17:21:07    258320    ------w-    C:\Windows\SysWow64\msh263.drv
2013-05-26 17:21:06    36864    ----a-w-    C:\Windows\SysWow64\ICMSetup532.dll
2013-05-26 17:21:06    --------    d-----w-    C:\Program Files (x86)\IC Media Corp
2013-05-26 17:19:19    --------    d-----w-    C:\SIIG
2013-05-21 08:34:53    964552    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{A7D6D361-81EA-418C-B77C-C7DA5840E5C5}\gapaengine.dll
2013-05-09 07:54:42    --------    d-----w-    C:\Windows\ERUNT
2013-05-09 07:54:29    --------    d-----w-    C:\JRT
2013-05-04 04:42:58    --------    d-----w-    C:\Users\superSonicD\AppData\Roaming\NVIDIA
==================== Find3M  ====================
2013-05-02 15:29:56    278800    ------w-    C:\Windows\System32\MpSigStub.exe
2013-04-27 03:49:15    14456    ----a-w-    C:\Windows\System32\drivers\gfibto.sys
2013-04-04 21:50:32    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2013-03-15 05:07:52    559904    ----a-w-    C:\Windows\SysWow64\nvStreaming.exe
2013-03-15 04:16:18    3477280    ----a-w-    C:\Windows\System32\nvsvc64.dll
2013-03-15 04:16:17    6398240    ----a-w-    C:\Windows\System32\nvcpl.dll
2013-03-15 04:16:10    877856    ----a-w-    C:\Windows\System32\nvvsvc.exe
2013-03-15 04:16:10    63776    ----a-w-    C:\Windows\System32\nvshext.dll
2013-03-15 04:16:10    237856    ----a-w-    C:\Windows\System32\nvmctray.dll
============= FINISH:  9:43:15.07 ===============






Attached Files

BC AdBot (Login to Remove)


#2 nasdaq


  • Malware Response Team
  • 40,447 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:07:50 PM

Posted 06 June 2013 - 10:48 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
  • ===

    Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

    Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
  • ===

    thisisujrt.gif Please download
    Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
  • ===

    Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
    Link 1
    Link 2

    IMPORTANT !!! Save ComboFix.exe to your Desktop

    1. Close any open browsers.
    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    3. Do not install any other programs until this if fixed.

    How to : Disable Anti-virus and Firewall...

    Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
  • Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

    Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

    Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.

    Third party programs if not up to date can be the cause of infiltration an infection.

    Please run this security check for my review.

    Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  • ===

    Please paste the logs in your next reply DO NOT ATTACH THEM.
    Let me know what problem persists.

#3 nasdaq


  • Malware Response Team
  • 40,447 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:07:50 PM

Posted 12 June 2013 - 08:47 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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