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My Graphics card ( Nvidia ) suddenly disappeared !! help


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5 replies to this topic

#1 Barhoom6

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Posted 01 June 2013 - 10:03 PM

Hi Guys 

can anyone help with this problem ? 

 

I have laptop (ASUS K52Jc, win7 Home premium 64-bit) with ( NVIDIA 310m 1gb ) the gc was working, but suddenly I can't find it ! Not even in device manager under Display Adapter. I keep getting this message telling me that it'is not there when I try to access its control panel . so I restored the system by a backup image, and the whole thing disappeared :mellow:  there is no sign of the graphics card ! So now it is working on the intel chip  . 

 

* ( I contacted both Nidia & Asus, but they're useless )

 

 

Attached File  Untitled.png   475.14KB   5 downloads


Edited by Barhoom6, 01 June 2013 - 10:05 PM.


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#2 noknojon

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Posted 01 June 2013 - 11:21 PM

Hello -

 

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<--Follow Bleeping Computer Directions Here

 

Extra - Is this causing your computer any problems at this time ??

 

Thank You -



#3 Anshad Edavana

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Posted 01 June 2013 - 11:57 PM

Hi

 

Laptops with hybrid graphic setup will have an option to disable the secondary in BIOS. So you should first enter in to the BIOS setup and  load the setup defaults to eliminate any chances of accidental changes.

 

Here is the product support page of your model - http://www.asus.com/Notebooks_Ultrabooks/K52JC/#support_Download_30

 

User manual can be found at the bottom of the page.



#4 Barhoom6

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Posted 02 June 2013 - 01:28 AM

http://speccy.piriform.com/results/Dq2zpXFXz7gSkOqBTEiD3yH



#5 Barhoom6

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Posted 02 June 2013 - 01:56 AM

Hi

 

Laptops with hybrid graphic setup will have an option to disable the secondary in BIOS. So you should first enter in to the BIOS setup and  load the setup defaults to eliminate any chances of accidental changes.

 

Here is the product support page of your model - http://www.asus.com/Notebooks_Ultrabooks/K52JC/#support_Download_30

 

User manual can be found at the bottom of the page.

 

 

 

well,, 

 

THAT WORKED LIKE A CHARM !!  :bananas:

I love you man. do you know how much I've been looking for a solution  :wacko:  

 

 

Thank you BC Advisor

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#6 Anshad Edavana

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Posted 02 June 2013 - 02:15 AM

Hi

 

Glad to know that the issue is resolved  :thumbup2:






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