Hi everyone. I have a rather large problem with my Alienware Area-51 Desktop and this problem has been on-going for about 3 years now. Two years ago I purchased a much cheaper temporary computer in aspiration of getting my Alienware fixed, I forgot about it however and it has since then gathered dust. I am finally ready to fix the bad boy up and use it for my games once again.
Here's the problem in short:
The Alienware will only turn on sometimes. What do I mean by this? Well, every time I attempt to boot up my Alienware it fails to do so. I will leave it for a day or two, try to turn it on again and it will work. When I come to turning it off again, it may not work for another few days to a few weeks, rendering it completely unreliable.
It has been doing this for the past couple of years. There appears to be no pattern; sometimes it will work, sometimes it will not. There is honestly no way of telling that I have discovered anyway.
Now, here's a run down of what happens when I press the power button:
Either two things will happen: It will boot up immediately, or it simply will not. When the PC does not boot, I can hear a quiet "click" sound that comes from within the computer when I press the power button (Obviously the power making it into the machine). Then silence. If I hold the power button for 3-4 seconds, I will hear a second "click" (Obviously the power shutting off from the machine).
When I remove the side panel to look inside and turn it on, a small orange LED light comes on on the motherboard after I hear the "click", which turns off after I "shut the PC down". This tells me that the power is obviously making it through the power cable and through the power pack to the motherboard, so I do not believe the problem lies with the cable. The power pack may or may not be faulty, I'm unsure.
It might be worth noting that this problem got progressively worse from the first time it happened around 3 years ago. On rare occasions the computer would fail to boot, it got worse until the computer would only boot up on rare occasions. There were problems with the Alienware prior to this, however, which forced me into a position where I would have to force-shut the computer down (Holding the power button until it shuts down). I can't remember exactly what the original problem was, but I think the PC kept freezing/getting blue screens.
In a nutshell:
- Around 3 years ago the computer would freeze/bluescreen, so I would have to force-shut it down.
- The more I force-shut it, the harder it became to reboot it
- Eventually (today) the PC rarely boots at all.
I really, really want this to be fixed. I do not want to take it to a "specialist" because I am not exactly knowledgeable of computer technical terms so I fear I could be taken advantage of and ripped off. I would much prefer to ask someone here. For that same reason may I ask that any explanations you provide me are in simplistic terminology if possible to help me understand.
Thank you very much for your time, and I hope to hear from someone soon. I have attached a photo from google of the same model of computer I am talking about.
Edited by khadgarklimax, 01 June 2013 - 02:21 PM.