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Arrow Keys Stop Working, Touchpad Highlights and Constantly Opens New Windows?


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#1 tidbits

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Posted 01 June 2013 - 11:37 AM

This is pretty much the basis of my problem and it happens in that order always. I got a new HP Probook 4530s less than a year ago and have barely used it because of this annoying problem. I'll be on the web doing my thing and just using the arrow keys to scroll up and down a page. After some time, the arrow keys will just stop working so then I'll go to the scroll bar. Next my touchpad will start highlighting everything no matter where I tap and then any links I click will open up in a new window. I've even attached a USB mouse and get the same results with the highlighting and new windows. The browser I typically use is Firefox. I loathe Internet Explorer.

 

I just can't seem to figure out why it's doing this. It updates itself almost every boot and is fine otherwise.

 

Any ideas?


Edited by tidbits, 01 June 2013 - 11:38 AM.


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#2 hamluis

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Posted 01 June 2013 - 11:53 AM

Have you contacted HP about the problem?

 

If so...what did they say?

 

Louis



#3 dc3

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Posted 02 June 2013 - 10:14 AM

If this is less than a year old it should still be under warranty.  I would call HP and explain exactly what you've posted here and request that it be repaired under warranty.


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