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Media player execution failed


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#1 baleguy

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Posted 01 June 2013 - 05:39 AM

Hi there,

 

I have tried several of the standard fixes for trying to solve my problem, I try and play music with Windows Media Player and get a window that says " file name...server execution failed.

I can play the same file with VLC but that's not the point, is this a symptom of something viral or malicious?

I have tried turning off windows features,didn't work. I have tried the troubleshooter, no go, I tried a .DLL from a youtube video that didn't work either. I tried deleting the folder after changing permissions to full access and still couldn't get rid of it.

 

I am running Win 7 Ultimate 64 on a core i5 Toshiba L640 all updates done.

I ran combofix and that didn't help

 

What next please?

 



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#2 sikntired

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Posted 01 June 2013 - 06:32 AM

"Server execution failed" should mean that "wmplayer.exe" is still running or shutting down at that point. This error may also cause due to the incorrect registry setting.

 

To trouble this Windows Media Player issue, I would suggest you to try these methods and check if it works.

 

Method 1

Run the Windows media player troubleshooter and check.

Open the Windows Media Player Settings troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

 

Method 2

a) Click on Start and in the search bar type cmd.exe

B) Right click on cmd.exe and click on Run as Administrator

c) In the command prompt type the following command

net localgroup "Administrators" "NT Authority\Local Service" /add

d) Press enter and restart the computer

e) Check if you are able to play the files in Windows media player.

 

If the issue persists, try the following steps:

 

Method 3

Restart Windows Media Player Network Sharing Service

a) Click the Start Button, type "services.msc" (without quotes) in Start Search box, and press Enter.

B) Double click the service "Windows Media Player Network Sharing Service".

c) Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.

d) ClickOK.

 

If it has been started, please stop it, restart the computer and then restart the service.


Edited by sikntired, 01 June 2013 - 06:34 AM.


#3 quietman7

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Posted 01 June 2013 - 08:07 AM

Turn Windows Media Player on or off
Open the Windows Media Player Library troubleshooter
Open the Windows Media Player Settings troubleshooter
Perform a clean boot to troubleshoot a problem in Windows 7/8/Vista

-- Other Troubleshooting suggestions:

Rename the WMP Networking information folder as follows:
----------------------------------------------------
1. Close Windows Media Player.
2. Click the Start Orb > Run..., and in the Open dialog box, type or copy/paste:
%userprofile%\appdata\local\Microsoft\Windows Media

Note: You can also click the Start Orb and in the Search Box, type or copy/paste:
%userprofile%\appdata\local\Microsoft\Windows Media

3. Click OK or press Enter.
4. In the open folder, right-click the 12.0 folder and select Rename.
5. Rename the folder to 12.0.bak.

Register WMP components as follows:
-----------------------------------------------------
1. Close Windows Media Player and any other open windows.
2. Click the Start Orb > All Programs > Accessories.
3. Right-click "Command Prompt" and choose "Run as administrator". If you receive the UAC prompt, click OK.
4. At the command prompt C:\>_, type the following commands one at a time and press Enter after each line.
regsvr32 jscript.dll
regsvr32 vbscript.dll
exit
If none of these solutions work, you can ask for assistance at The Green Button Official Media Center Community. Just click the link for your operating system version used with Windows Media Player.
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