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Computer randomly crashes when playing games.


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3 replies to this topic

#1 Fenrich

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Posted 31 May 2013 - 08:27 PM

Hello everyone, my computer has been having random crashes recently whenever i play games. Sometimes it crashes after 2 hours, and sometimes it crashes after 30 minutes. I've checked the temperature and everything, and its all below 60 C, so it shouldn't be overheating.

I checked my Event Viewer and here is the error that i get:
 

Description:
Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x511246e7
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x511246e7
Exception code: 0xc0000005
Fault offset: 0x00002c60
Faulting process id: 0x7dc
Faulting application start time: 0x01ce5e64d3f7703f
Faulting application path: C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exe
Faulting module path: C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exe
Report Id: 12ae27d7-ca58-11e2-81f1-50e549485f7b
 
Please help!


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#2 noknojon

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Posted 01 June 2013 - 04:05 AM

Hello Fenrich -

I hope that I have the correct version of "Games" that you have problems with.

Normally this is not a first option, but try to disable UAC while you play a game for a while and see the result.

 

Post back with results, and any other Event Viewer error if it fails again -

 

Thank You -



#3 Fenrich

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Posted 01 June 2013 - 03:32 PM

It's still happening, with the same error.

 

Event ID 1000

 

Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x511246e7
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x511246e7
Exception code: 0xc0000005
Fault offset: 0x00002c60
Faulting process id: 0x7dc
Faulting application start time: 0x01ce5e64d3f7703f
Faulting application path: C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exe
Faulting module path: C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exe
Report Id: 12ae27d7-ca58-11e2-81f1-50e549485f7b


#4 dc3

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Posted 02 June 2013 - 10:04 AM

Does this problem persist in Safe Mode?

 

If the problem doesn't persist in Safe Mode this may be a third party application causing this.  

 

To find out which application is causing this you can do a Clean Boot.  

 

If you wish to do this, you can use the step by step tutorial below.

 

***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
(1)  Click on the Start orb startorb_zps06e1f985.png, then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in Programs, right click on it, then click on Run as administrator.
 
msconfig2_zps2e854ee3.png
 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 
Cleanboot_zps3b042516.png
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Restart
 
Caution:  By disabling the Services your antivirus will not be active, for this reason I suggest that this process not be run while online.
 
cleanboot16_zps67072642.png
 
**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  
 
To make this process quicker the Services or Startup items will initially be devided in half by adding check marks to one half of the Services and restarting the computer to see if the problem resumes.  If the problem isn't found in that half, the check marks will be removed and the other half of the boxes will be checked and the computer restarted again.  If the problem is found in one of these halves, that half will have the check marks removed one at a time until the Service or Startup item is found.  This process will begin with Services, if no porblem is found there the process will be continued in Startup
 
*  If the problem does not continue after the restart go back to Services and place check marks in half of the boxes and restart the computer.  
 
*  If the problem still does not continue return to Services and remove the check marks that were added, then place check marks in the remaining half of the boxes and restart the computer.
 
If the problem resumes after a restart in one of these halves, you will procede with this process in the half where the problem occurs.  If this does not continue in either half you should repeat this process in Sartup
 
*  In the half of the Services that the problem is found, remove one check mark at a time and restart the computer to see if that  is the Service causing the problem.  Continue to do this with the Services untill the service causing this problem is  found.
 
If the problem is not found in Services, remove all of the check marks, click on the Startup tab and repeat the search process there.
 
Caution:  If this is a laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
 
If this problem is found, run the System Configuration Utility, then click on the check box to clear the item.
 
To open the System Configuration Utility:
 
(1) Click on the Start orb startorb_zps06e1f985.png.
 
(2)  Click on Control Panel
 
(3)  Click on Administrative Tools.  
 
(4)  Double click on System Configuration.
 
If the Service or Startup item is identified please include it in your next post. 
 
 
When you are finished, click on the General tab in System Configuration, then click on Normal Startup, click on OK, then restart your computer.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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