Hi I have recently been having trouble turning on my windows 7 computer, it begins to load then the screan says no input and it turns straight off, after this I tried to turn it on again and the same happend, on the third attempt it began to load and came up with a screen asking me to click to repair, i did this and i took about 5 min and the computer loaded up like normal. when using the computer it seemed fine, internet speed was fine and everything was running like normal. When I tried to turn the computer ofd it says 'installing updates 1 to 12 do not turn of the power', so i let it do this and it turned of fine. The next day exactly the same thing happend, it took three attempts to turn on, then was fine, then installed updates when turning off. I knew there was a problem but couldnt work out what so ran an AVG virus scan. the scan came up with 4 threats 3 of which it repaired and on that it said could not be removed, the one that could not be removed was called HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\run\\AVP. I couldnt work out what to do and it was late so I turned the computer off and came back to it today. again it took several attempts to turn on and then seemed fine, however, when i tryed to play music no sound came out. I troubleshooted this and it says my speakers are not plugged in, they are and i have checked this very carfully, I also checked the speakers work in my cd player which they do. I ran the AVG virus scan again and it came up with the same 4 threats i removed 3 ( the same 3 i did yesterday) and the 4th HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\run\\AVP would not allow me to removed it again. I have no idea what I am doing and need help urgently!!! I am really not very tech savvy so am having a lot of difficulty understanding a lot of posts and have no idea how to fix my computer!!!
I hope someone can help me!! thanks in adavace
ps im not sure what files i am suppose to attach or how to do this.
Edited by hamluis, 31 May 2013 - 02:08 PM.
Moved from Win 7 to Am I Infected - Hamluis.