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Infected And Need Help

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#1 OmegaPhoenix128


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Posted 13 April 2006 - 05:41 AM

Ive had problems with this probably before, but this time is a bit different from past events. My computer through means which I dont know has gotten some kind of spy ware software thats constantly running.Accroding to the desktop items that it automatically loaded, its some kind of Securty Center thing that mimics the look of the Windows XP security Center. In the task manager, it only shows up as (I assume) as mssearchnet.exe (its the only new ting running in processes that I notice.) Also, in the icon tray where the time is and all the rest of the little icons are, there is an icon that just keeps repeating Virus Alert! and a box will pop up every few minutes saying that for me to get rid of it I ened to go to a certain site. It links me of course to SpyQuake or something like that. The desktop shortcuts link me to something else. Now the trouble is I cant seem to find where the exes are. Outside of what I just said, they dont show up anywhere else that I know of. Ive even done a safe mode start and looked at stuff including the MSCONFIG files, and didnt even find anything there in the system or startup tabs that wasnt there before. Im not exactly sure of what I should do, but any help would be apprieciated. If its of any mention, something like this has happened before but last time things showed up, this time they dont.

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#2 Albert Frankenstein

Albert Frankenstein

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Posted 13 April 2006 - 06:51 AM

Welcome to Bleeping Computer! :thumbsup:

mssearchnet.exe is related to Trojan.Zlob.D

If THIS looks familiar, then follow those instructions for it's removal.

What sort of antivirus or antispyware have you used to get rid of it? I understand that latest version of AVG Free will find it. You can download AVG Free HERE. You only want one antivirus running at a time, so if you have others you must disable them first.

There are some instructions for it's removal HERE also.

Or, for help with removing your infection I would like to refer you to the Highjack This (HJT) forum here at BleepingComputer.com:

First: Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

Second: Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait. It can sometimes take a few days for a response. If after 5 days you still have gotten no response, then post a link to your HJT log HERE.

Third: If, after finishing your work with the folks at the HJT forum you have issues with XP related to the removal of the infection, then come back in here and let us help you get your computer back to normal.

You are in good hands! Good luck!

Edited by Albert Frankenstein, 13 April 2006 - 06:54 AM.


Currently home chillin' with the fam and my two dogs!

#3 OmegaPhoenix128

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Posted 13 April 2006 - 02:18 PM

Yep thats teh program I was having problems with. Thanks for the help. Ill post something again if I continue to have problems after going through your steps.

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