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Adware.Singalng Singsong.exe HELP... lol


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#1 cpubugs

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Posted 30 May 2013 - 02:57 PM

HJT Log -

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:56:37 PM, on 5/30/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\FMAuditOnsite\fmaonsite.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Pervasive Software\PSQL\bin\w3dbsmgr.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\N-able Technologies\Windows Agent\bin\AgentMaint.exe
C:\Program Files\N-able Technologies\Windows Agent\bin\agent.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\Smc.exe
C:\Program Files\N-able Technologies\Windows Agent\Temp\NTR\ntrcloud_https_en.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\SymCorpUI.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\SmcGui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://companyweb/stores/default.aspx
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://companyweb/stores/default.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\bin\IPS\IPSBHO.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [PeachtreePrefetcher.exe] C:\Program Files\Sage Software\Peachtree\PeachtreePrefetcher.exe /configfile:peachtreeprefetcher.winstart.config
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1999985777-2700010641-113239822-1245\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe" (User 'tonia.runyon')
O4 - HKUS\S-1-5-21-1999985777-2700010641-113239822-1245\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'tonia.runyon')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0D221D00-A6ED-477C-8A91-41F3B660A832} (RSClientPrint 2005 Class) - https://direct2.imagedepositgateway.com/MerchantCaptureWebClient/Reserved.ReportViewerWebControl.axd?ReportSession=klzco445rw4knu55a2s3qu3j&ControlID=6a2c4f5e7bdd4c51aeaa6ab6e56931a8&Culture=1033&UICulture=1033&ReportStack=1&OpType=PrintCab
O16 - DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} (RSClientPrint 2008 Class) - https://direct2.imagedepositgateway.com/MerchantCaptureWebClient/Reserved.ReportViewerWebControl.axd?ReportSession=v2wxs355rcanxl55gt0e2o45&ControlID=667d9795b90e4a5f8f71987217d5be99&Culture=1033&UICulture=1033&ReportStack=1&OpType=PrintCab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1297202257453
O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://samsclubus.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = pflzb.local
O17 - HKLM\Software\..\Telephony: DomainName = pflzb.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = pflzb.local
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: FMAudit Onsite (FMAuditOnsite) - FMAudit - C:\Program Files\FMAuditOnsite\fmaonsite.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Peachtree SmartPosting 2012 - Sage Software, Inc. - C:\Program Files\Sage Software\Peachtree\SmartPostingService2012.exe
O23 - Service: Pervasive PSQL Workgroup Engine (psqlWGE) - Pervasive Software Inc. - C:\Program Files\Pervasive Software\PSQL\bin\w3dbsmgr.exe
O23 - Service: Symantec Endpoint Protection (SepMasterService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\ccSvcHst.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\snac.exe
O23 - Service: Windows Agent Maintenance Service - N-able Technologies - C:\Program Files\N-able Technologies\Windows Agent\bin\AgentMaint.exe
O23 - Service: Windows Agent Service - N-able Technologies - C:\Program Files\N-able Technologies\Windows Agent\bin\agent.exe

--
End of file - 8522 bytes
 

 



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#2 jeffce

jeffce

    Bleepin' Super Saiyan


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Posted 02 June 2013 - 11:03 AM

Hi and Welcome!!
 
My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  • Please be sure to subscribe to this topic so that you can see when there are new responses.
  • IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.
 
Having said that.... vegeta_zps7f4345cf.gifLet's get going!!
----------
 
Please download DDS from either of these links
 
LINK 1
LINK 2
 
and save it to your desktop.

  • Disable any antivirus programs during the scan (If you have difficulty properly disabling your protective programs, refer to this link here )
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
  • ---------------------------------------------------
    Please include the contents of the following in your next reply:
     
    DDS.txt
     
    Attach.txt
    ----------
     
    aswmbr-1-1.jpg Please download aswMBR to your desktop.
    • Double click the aswMBR icon to run it.
    • Click the Scan button to start scan.
    • If you are asked to update the Avast Virus database please allow it to do so.
    • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.
    aswmbrscan.jpg
    Click the image to enlarge it
    ----------

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#3 jeffce

jeffce

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Posted 04 June 2013 - 06:35 AM

Still need help?


WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#4 jeffce

jeffce

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Posted 05 June 2013 - 12:32 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 





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