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Computer Will not Boot


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#1 kchalmers58

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Posted 30 May 2013 - 01:38 PM

Computer will not boot. Following information from startup repair

Problem Event Name:    StartupRepairOffline

Problem Signature 01:  6.1.7600.16385

Problem Signature 02:  6.1.7600.16385

Problem Signature 03:  unknown

Problem Signature 04:  21200124

Problem Signature 05:  AutoFailover

Problem Signature 06:  33

Problem Signature 07:  CorruptFile

OS Version:  6.1.7601.2.10.256.1

Locale ID: 1033

 

I removed the hard drive and put it into another computer to run virus scans using Trend Micro and Malwarebytes 

cleaned many viruses.  Put  drive back and still will not boot.

 

I have run

bootrec.exe  /fixmbr

bootrec.exe  /fixboot 

bootrec.exe  /RebuildBcd

 

multiple times and have run thru the startup repair sequence many times as well.

 

Here is the link to my minidump files

http://www.mediafire.com/?eaj55b629srrru9

 

 

 

HP Omni 120 All-In-One PC Series

Model no. 120-126

 

Please Help,

Keith

 



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#2 sflatechguy

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Posted 30 May 2013 - 04:33 PM

Can you boot into safe mode? Try running chkdsk /r from the command prompt. And have you tried booting into Last Known Good Configuration? (press F8 on startup). If you can, the computer will try to reboot based on the configuration that existing before the problem started.

However, based on documentation at Microsoft's Technet regarding these kinds of error messages after a start up repair, if you can't do either of these, then key system files are missing or corrupt and your only option is to reinstall the OS. Considering all the other options you've tried that haven't worked, that may be your only recourse at this point. :(



#3 kchalmers58

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Posted 30 May 2013 - 08:37 PM

Will not boot into safe mode either.  I have run chkdsk while in the other computer.  Multiple hard disk diagnosis come up clean.



#4 sflatechguy

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Posted 30 May 2013 - 08:50 PM

Sadly, it appears you will have to reinstall the OS. ProblemSignature07 makes it pretty clear you have a corrupt file. In this case it appears to be a critical system file that cannot be repaired. Warning messages like this appearing after repair attempts are always bad news. It doesn't appear you have any recovery options left.

Since you are able to to install the hard drive on other systems, I suggest you do that and back up all the files you want to keep. Then wipe the drive clean and install the OS on it.



#5 kchalmers58

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Posted 30 May 2013 - 10:06 PM

Thank you very much.  I was trying to avoid a fresh install of the OS.



#6 sflatechguy

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Posted 30 May 2013 - 10:12 PM

Sorry about the bad news. In this case, there's no way around it. :mellow:






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