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Internet Security 2014 fake anti-malware; as an added bonus zero.access!


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#1 loadblok

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Posted 30 May 2013 - 11:59 AM

IS 2014 showed up with its dire warning of errors and infections.  I ran MBAM-Chameleon (although it never finished the process where it killed suspicious processes); then MBAM quick scan which ID'd 3 infected files. Rebooted and ran MBAM full scan which came up clean.  Ran RogueKiller, which ID'd zero.access and pointed to CDROM.sys as obfuscated and suspicious.  Ran the RogueKiller delete process, and now the CD optical drive doesn't register with Windows XP (SP3).  Where should I go from here?

 

Thanks in advance!



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#2 hamluis

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Posted 30 May 2013 - 12:56 PM

Please...follow Steps 6-8 of Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .  Post the DDS log which is requested, along with your RogueKiller log...as a new topic in the forum which contains the Prep Guide.

 

Thanks :).

 

Louis



#3 loadblok

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Posted 30 May 2013 - 01:34 PM

Thanks for your quick reply! I have posted the DDS and RogueKiller logs in a new topic.  Just want to say the guides and advice from BC have been great. 






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