started with glitchy mouse action and inability to access documents with Open Opffice. tried all the fixes online for security permissions for OO and had no luck. unistalled and reinstalled twice. then unistalled OO and tried to reinstall an odler version and got something else instead- zoom installer- and pc pro utility? have run stopzilla scans a few times without result. cannot unistall new download (pc pro utility)thru add/remove programs. does not appear on the list. think i have some junk. my son reports problems on another laptop that shares wifi.
sorry i am so lame and am back here again. OS is Win7. my desktop has icons for all the utilities i ran last itme i was here (combofix, tdss killer, cc cleaner, also have malware bytes.