computer sometimes will login normal, then once i open a browser window it goes to a black window then either reboots or shuts down on its own.
other times it just stalls while "preparing desktop"
My kids cannot login either to do there homework!
only way i can do any work is if i operate in safe mode which seems to get the job done for now.
Note: i've tried Malware bytes and Spybot.
I really need my computer back to normal....or even back to factory state if possible.