First thing you need to do is check the windows Updates and you have the lastest one installed
2nd Thing to look at is the service windows installer has started and is set to manual you can do this by going
Start > Run then type services.msc this will open windows services control panel so you can check and edit your services.
the 3rd to check is you have the windows .net frameworks up to date it should be version 4 and ubove
the 4th and final thing to check is that you have the latest Jarva update set on your computer
once you have checked all those and it is still failing to install go to my computer > right click on CD> Open in explorer> Find the EXE Installed File on the CD> Right click on the .exe file and select
compatiblity tab> chose Run the program in compatiblity mode> select from the combobox> windows vista service Pack 2 then click apply. once completed double click on the exe file.
the last thing or attempt you could make is to use the exefixer application from bleeping computers Here perhaps at some point that has had a problem
there is a lot to do so good luck
Edited by ComputerTechGuy, 31 May 2013 - 02:14 AM.