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Computer Reboots By Itself For No Reason?


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#1 ghead

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Posted 12 April 2006 - 08:50 PM

Ok I think I might now whats causing it but I have no idea how to fix it. I got a new webcam yesterday and after installing software/drivers everything worked fine then today my computer mysteriously rebooted and a message said it had suffered a serious error.
Now when the camera is pluged into my computer via usb, every time I try to connect to the internet that's when my computer reboots by itself.
I just tried the same exact thing with the camera unpluged and everything connected and worked just fine.
Whats going on? Bad usb port? bad camera software?
I remember the same thing happening with another webcam I got a long time ago and returned the cam.
What should I do to make sure the cam is to blame and not something else?
Also if it is the cam I would like to fix it since I like this cam and want to keep it.

:Logitech pro 5000 cam
:Gateway computer


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#2 Herk

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Posted 12 April 2006 - 09:10 PM

You must have Direct X 9.x and Explorer 5.5 or better. And check if this software is a newer version than what you're using off the CD. (Make sure this is the correct camera.)

#3 acklan

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Posted 12 April 2006 - 11:12 PM

Althought it is a new web cam have you checked the Logitech webite for driver updates?
"2007 & 2008 Windows Shell/User Award"

#4 ghead

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Posted 13 April 2006 - 05:38 PM

I have IE version 6 and is there any way to find out if I have directx and which version it is without downloading it?

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#5 ghead

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Posted 13 April 2006 - 05:53 PM

Forgot to mention;
My webcam works just fine and the video effects work too but my computer only reboots when the webcam is pluged in and I try to connect to the internet, when the webcam is not pluged in I connect just fine with no problems. And that is the only time it does the reboot.
Hope that helps a little
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#6 ghead

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Posted 18 April 2006 - 06:17 PM

Still wondering if I can get help to get my cam to work online?




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