Good Morning All,
I have a HP Pavilion g7-1260us laptop that the sound just recently quit working on. In the previous weeks, it has been intermittent, meaning if I start the pc up and there is no sound, then I reboot a few times and it comes back, now there is nothing.
The error is the Speaker Icon with a red X over it stating "No Audion Output Device is installed". I believe it is a driver issue, I went into device manager and tried to update driver, it says that I have the most up-to-date driver. I have also went to the HP website and entered the model number and found my list of drivers, but when I click the audio + it shows a IDT HD Audio Driver ti prompts me to download which I do. But While I am trying to install it, it aborts the installation by saying that I do not meet the hardware requirements (See below as to why I think I don't meet the requirements).
So I ran the dxdiag utility to see my sound card info and when I clicked on the Sound tab it says, "No sound card was found, if one is expected, you should install a sound driver provided by the hardware manufacturer".
I have also checked Device Manager to see if anything shows up under sound; there are 2 things; Cyberlink WebCam Virtual Driver and Intel Display Audio.
My question is do you think it is a driver issue and more importantly any steps that I may be able to use to fix it. Do you think setting it back to factory will solve any issues?
P.S. I also googled this topic and found this to be a common problem with HP
Edited by panthersfan25, 28 May 2013 - 10:07 AM.