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Removed FBI Moneypak virus, deleted MSE but can't download MSE/Apps still.


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#1 icarusbreathes

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Posted 28 May 2013 - 03:24 AM

I can tell my computer is still infected with something because I can't download Hitman Pro or other programs that may help me continue scanning. The ones I have detect nothing (used rkill, then TDSSKiller and MBAM and Trend Micro Housecall). I can't even download HitmanPro and it deleted my MSE completely (which I also can't redownload). Firefox acts as if it downloaded these thing to my desktop and then it's not there.

I don't have another computer or a flash drive. What can I do?


Edited by hamluis, 28 May 2013 - 06:42 AM.
Moved from Vista to Am I Infected - Hamluis.


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#2 Broni

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Posted 28 May 2013 - 01:37 PM

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#3 icarusbreathes

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Posted 04 June 2013 - 03:00 PM

Ok, I posted over there.



#4 Broni

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Posted 04 June 2013 - 07:02 PM

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