I've got a laptop that is infected with a really stubborn version of one of the MoneyPak viruse. When that laptop boots, I'm presented with a white screen with a box you can type in, a button below it that says submit, and a pop-up box asking that I connect to the Internet, start the computer out of Safe Mode and connect to the Internet.
I'm a tech and have removed this virus plenty of times, but this is the first one making me slam my head off my desk. The following things DO NOT work:
-Any Safe Mode (Yes, even with Command Prompt gives me a white screen and tells me to restart)
-Windows System Restore (Through the "Repair Your Computer Option on F8", white screen remains)
-Unlocker utility found on the Kaspersky Rescue Disk
I've run scans with SuperAntiSpyware, Avast Anti-Virus, and MalwareBytes. They all removed several things, but this problem still occurs.
I've also gone through the user account (as well as the Default and Public accounts) and removed various suspicious files (please, for the love of God trust that I know what to remove and what to keep) which were in the user directory and the AppData folder.
I would back up data and wipe, but this is for a customer which has some estimating software installed which they cannot replace.
Has anyone else got any ideas? This is a Vista SP2 machine.