Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

ComboFix log - My Search Dial


  • Please log in to reply
4 replies to this topic

#1 lihmf7

lihmf7

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:03:11 AM

Posted 27 May 2013 - 05:48 PM

Hi!

So, my brother installed a new program in my computer and this My Search Dial was automatically installed too. I have already uninstalled it and tried to disable it in every browser (cause it automatically became my search preference and my homepage), but the browser doesn't recognize my changes.

I downloaded an Antispyware called SpyHunter and it detected My Search Dial, but I would have to pay in order to get rid of it, so I started looking for a free way and my friend told me to download Combofix. After using it, it gave me this log. Does anyone know what should I do now? (I'm brazilian, that's why there are some words in portuguese in the log)

Thanks Xx

Attached Files

  • Attached File  log.txt   19.91KB   4 downloads

Edited by Orange Blossom, 27 May 2013 - 05:58 PM.
Moved to log forum. ~ OB


BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,246 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:11 AM

Posted 30 May 2013 - 09:24 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

    Please download AdwCleaner by Xplode onto your Desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete tab follow the prompts.
    • A log file will automatically open after the scan has finished.
    • Please post the content of that log file with your next answer.
    • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
    ===

    thisisujrt.gif Please download
    Junkware Removal Tool to your Desktop.
    • Please close your security software to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete, depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
    • Please post the contents of JRT.txt into your reply.
    ===

    Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

    Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.

    1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
    2: DDS.pif
    3: DDS.COM

    Double click on the DDS icon, allow it to run.
    A small box will open, with an explanation about the tool. No input is needed, the scan is running.
    Notepad will open with the results.
    Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post.

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 40,246 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:11 AM

Posted 05 June 2013 - 10:41 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

#4 nasdaq

nasdaq

  • Malware Response Team
  • 40,246 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:11 AM

Posted 11 June 2013 - 08:28 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

#5 nasdaq

nasdaq

  • Malware Response Team
  • 40,246 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:11 AM

Posted 01 April 2014 - 07:25 AM

This topic has been re-opened at the request of the person who originally posted.

Please post the logs I requested in my first reply.

Edited by nasdaq, 01 April 2014 - 07:25 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users