Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


XP Pro SP3 Bluescreens - kernel & atapi.sys errors

  • Please log in to reply
2 replies to this topic

#1 largactyl


  • Members
  • 1 posts
  • Local time:12:32 PM

Posted 27 May 2013 - 03:58 PM

This system has been running great for a few years, all of a sudden last week it started getting bluescreens and restarting all the time.  Details are below, most of the errors and event viewer messages seem to be disk related.

I opened up the machine, cleaned up dust, reseated RAM chips and re-attached HDD cables.  Also ran chkdsk /r /f.  
Everything was good for a few days.... maybe because it had been powered off for a while? but today the same problems started again.  

I have no malware or viruses.  Also checked the temperature with CoreTemp, and I see nothing unusual.

Where is the problem?  Do I just need to replace the hard drive?  Or is it something more serious?
I can replace the hard drive and reinstall the OS but question is if it will start happening again.....


System information:

- Intel Core 2 Duo E7300 @ 2.4GHz
- Gigabyte GA-EP35-D53L motherboard
- 2 GB RAM
- 250 GB Western Digital SATA HDD WD2500AAKS (2 NTFS partitions)
- Windows XP Professional 32bit service pack 3

Examples of bluescreens:

- STOP: 0x000000F4 (0x00000003,0x8A42D480,0x8A42D624,0x8050299C)

  STOP: 0x0000007A (0xC05BF8C0,0xC000000E,0xB7F1850C,0x54D6E860)
  atapi.sys - Address B7F1850C base at B7F0B000, DateStamp 4802539d

  STOP: 0x0000007A (0xE1D75878,0xC000000E,0xBF9067CB,0x3497F860)
  win32k.sys - Address BF9067CB base at BF800000, DateStamp 483fe7ff

Some errors in Event Viewer:

- Source: Disk, event ID: 7
  The device, \Device\Harddisk0\D, has a bad block.

- Source: Disk, event ID: 51
  An error was detected on device \Device\Harddisk0\D during a paging operation.

- Source: atapi, event ID: 9
  The device, \Device\Ide\IdePort2, did not respond within the timeout period.


BC AdBot (Login to Remove)


#2 bludgard


  • Members
  • 934 posts
  • Gender:Male
  • Location:No Clue Whatsoever, Western Hemishere
  • Local time:04:32 AM

Posted 28 May 2013 - 06:41 PM

Looks to be drive related to me.... Had a good ol' time with that one, eh?

I can replace the hard drive and reinstall the OS but question is if it will start happening again.....

I'm pretty positive the errors and BSODs will go away with a fresh install on a new HD. Won't know for certain until we jump.... :tvhorror:


Welcome and hope one finds what one is looking for.


#3 dc3


    Bleeping Treehugger

  • Members
  • 30,714 posts
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:02:32 AM

Posted 29 May 2013 - 07:34 AM

Please use the following link to provide us with information about your computer so that we can assist you.


Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users